12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
12Bot Botfay

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Botfay:

About

Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Botfay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Botfay:

Audience

Small and medium businesses, agencies and support teams handling high volumes of WhatsApp, Telegram and Instagram messages
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Botfay:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
12Bot:

API

Offers API Supported
Botfay:

API

Offers API Not Supported
12Bot:

Screenshots and Videos

Botfay:

Screenshots and Videos

12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Botfay:

Pricing

Contact us
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Botfay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Botfay:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Botfay:

Company Information

Botfay
Founded: 2025
Ukraine
botfay.com
12Bot:

Alternatives

Botfay:

Alternatives

ChatGent

ChatGent

Factoryze
12Bot:
ChatGent

ChatGent

Factoryze
Botfay:
12Bot:
UChat

UChat

Smart Link
Botfay:
12Bot:
Botfay:
12Bot:
Bridge AI

Bridge AI

Pretiosus
Botfay:
12Bot:

Categories

AI Chatbots Supported
Botfay:

Categories

AI Chatbots Supported
12Bot:

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Model Context Protocol (MCP) Supported
Shopify Supported
Telegram Not Supported
WooCommerce Supported
Botfay:

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
Telegram Supported
WooCommerce Not Supported
12Bot:
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Botfay:
Claim Botfay and update features and information
Claim Botfay and update features and information