12Bot12MONDAY TECHNOLOGIES LLC
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Botfay:
About
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Botfay:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Botfay:
Audience
Small and medium businesses, agencies and support teams handling high volumes of WhatsApp, Telegram and Instagram messages
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Botfay:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Botfay:
API
Offers API
Not Supported
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12Bot:
Screenshots and Videos |
Botfay:
Screenshots and Videos |
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Botfay:
PricingContact us
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Botfay:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Botfay:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Botfay:
Company InformationBotfay
Founded: 2025
Ukraine
botfay.com
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12Bot:
Alternatives |
Botfay:
Alternatives |
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Categories |
Botfay:
Categories |
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12Bot:
Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
Telegram
Not Supported
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Botfay:
Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
Telegram
Supported
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12Bot:
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Botfay:
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