Audience

Online stores, service businesses, agencies, SaaS teams and companies that need scalable AI-assisted customer support and sales across multiple messaging channels.

About JediDesk

JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.

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Company Information

JediDesk
Ukraine
jedidesk.com

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Product Details

Platforms Supported
Cloud
Support
Online

JediDesk Frequently Asked Questions

Q: What kinds of users and organization types does JediDesk work with?
Q: What languages does JediDesk support in their product?
Q: What kind of support options does JediDesk offer?
Q: What other applications or services does JediDesk integrate with?

JediDesk Product Features