ChatGent

ChatGent

Factoryze
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+

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About

ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.

About

JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day

Audience

Online stores, service businesses, agencies, SaaS teams and companies that need scalable AI-assisted customer support and sales across multiple messaging channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Factoryze
Bangladesh
chatgent.chat

Company Information

JediDesk
Ukraine
jedidesk.com

Alternatives

MOON Chat

MOON Chat

THE MOON Agency

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Time Saver Bot

Outsourcing Software Development SLLC
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ChatGent

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Expertizo PK
Unclench

Unclench

Unclench.ai

Categories

AI Chatbots Supported

Categories

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
WhatsApp Supported
Shopify Supported
Viber Not Supported
WooCommerce Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
WhatsApp Supported
Shopify Not Supported
Viber Supported
WooCommerce Not Supported
Claim ChatGent and update features and information
Claim ChatGent and update features and information
Claim JediDesk and update features and information
Claim JediDesk and update features and information