Audience
Companies and sales teams in need of a tool to sell and support their customers on WhatsApp
About Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
Other Popular Alternatives & Related Software
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Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.
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Whaticket
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AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.
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Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.
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Pricing
Starting Price:
$15 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Callbell
Founded: 2018
France
www.callbell.eu/en/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Callbell Frequently Asked Questions
Callbell Product Features
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
