Audience

Companies searching for a solution to streamline and enhance their customer service processes and sales interactions across messaging platforms

About Whaticket

Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.

Pricing

Starting Price:
$109 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Whaticket offers API access

Ratings/Reviews

Overall 0.0 / 5
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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Whaticket
Founded: 2020
United States
whaticket.com

Videos and Screen Captures

Whaticket Screenshot 1
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Product Details

Platforms Supported
Cloud
Android
Training
Documentation
Videos
Support
Online

Whaticket Frequently Asked Questions

Q: What kinds of users and organization types does Whaticket work with?
Whaticket works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Whaticket support in their product?
Whaticket supports these languages: English.
Q: What kind of support options does Whaticket offer?
Whaticket offers support via online.
Q: What other applications or services does Whaticket integrate with?
Whaticket integrates with: Facebook Messenger, Facebook, Instagram, and WhatsApp.
Q: Does Whaticket have an API?
Yes, Whaticket has an API.
Q: Does Whaticket have a mobile app?
Yes, Whaticket has a mobile app for Android.
Q: What type of training does Whaticket provide?
Whaticket provides training in the form of documentation and videos.
Q: Does Whaticket offer a free trial?
Yes, Whaticket offers a free trial.
Q: How much does Whaticket cost?
Pricing for Whaticket starts at $109 per month.

Whaticket Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported