Audience
Multiagent and multichannel platform that helps companies turn conversations into a sales
About B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.
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MMS
RCS
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WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more
Pricing
Starting Price:
$80 per month
Free Trial:
Free Trial available.
Integrations
Company Information
B2Chat
Founded: 2017
Colombia
www.b2chat.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
B2Chat Frequently Asked Questions
B2Chat Product Features
Chatbot
Reporting / Analytics
Supported
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Conversational Marketing
Multi-Channel Communication
Supported
Appointment Scheduling
Not Supported
Audience Segmentation
Not Supported
Chatbot
Not Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Human Handover
Not Supported
Lead Distribution
Not Supported
Lead Qualification
Not Supported
Mobile Messaging
Not Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
Customer Engagement
Live Chat
Supported
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Video Content
Not Supported
Live Chat
Transfers / Routing
Supported
Canned Responses
Not Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Website Visitor Tracking
Not Supported
