Audience
Multiagent and multichannel platform that helps companies turn conversations into a sales
About B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.
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SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more
Pricing
Starting Price:
$80 per month
Free Trial:
Free Trial available.
Integrations
Company Information
B2Chat
Founded: 2017
Colombia
www.b2chat.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
B2Chat Frequently Asked Questions
B2Chat Product Features
Chatbot
Reporting / Analytics
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis
Social Media Integration
Conversational Marketing
Multi-Channel Communication
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Product Recommendations
Video Chat
Customer Engagement
Live Chat
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Video Content
Live Chat
Transfers / Routing
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
