ChatDesq
4.7 out of 5 stars
(3 Ratings)
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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Wachat
5.0 out of 5 stars
(1 Rating)
Wachat is a SaaS platform designed for WhatsApp automation and marketing. It functions primarily as a middleware that allows businesses to connect their operations—such as CRM, ERP, or e-commerce systems—directly to WhatsApp via REST APIs.
Key features and functionalities include:
Communication Automation: Streamlining customer interactions through automated messaging workflows.
Multi-Agent Management: Facilitating team-based support by allowing multiple agents to manage WhatsApp conversations from a centralized dashboard.
System Integration: Providing the infrastructure to bridge WhatsApp with external applications, commonly utilized for order notifications, status updates, and customer support ticketing.
API Infrastructure: Supporting programmatic access to WhatsApp messaging capabilities, which requires managing robust API documentation and reliable connection handling to ensure consistent message delivery.
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Ownchat
Ownchat is the one-stop WhatsApp business solution that offers rich capabilities including a Shared Team Inbox, the multi-agent support tool for WhatsApp.Build to enable your businesses to scale up on the Whatsapp
Ownchat integrates WhatsApp Business APIs' expertise into a single no-code, a collaborative workplace designed to empower businesses.
Through our Android/iOS app, agents can manage customer interactions while on the road and communicate with team members from any location.
Features
Shared Team Inbox :
Interact effectively with team members
WhatsApp Chatbot :
Build no-code chatbots to help customers 24/7.
WhatsApp Broadcast :
Create marketing campaigns at scale
WhatsApp Automation :
Automate WhatsApp Chats to reach Customers.
WhatsApp CRM :
Customer Support at Scale on WhatsApp
WhatsApp Notification Campaigns :
Send messages to thousands of customers who have opted-in with a single click.
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Wetarseel
Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard.
Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging.
A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems.
Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.
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