Audience
Indian D2C brands and their marketing, sales and support teams
About ChatDesq
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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• WhatsApp Groups API
• eCommerce & Catalog Integration
• Lead Management
• Reporting & Insights — delivery & read rates, chat metrics
• Chakra APIs — integrate tech stack
• API Integration Partner & Agency Partner programs
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Pricing
Pricing Details:
A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version:
Free Version available.
Company Information
Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Support
Online
