Audience
Businesses and agencies managing customer sales conversations on Instagram, WhatsApp Business and Messenger.
About Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.
Other Popular Alternatives & Related Software
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.
Learn more about QualifyBase
SharpDM
SharpDM is a web-based Instagram automation platform for creators, influencers, businesses, and brands using Instagram Business or Creator accounts. It lets users build workflows that respond to comments, story interactions, and direct messages with keyword triggers or answers grounded in a custom AI knowledge base. The platform can collect lead details and support appointment scheduling by checking availability in Google Calendar and creating meeting links with Google Meet or Zoom. It also provides AI-assisted DM conversations and message translation, helping teams handle routine engagement and direct interested audiences toward bookings or other next steps. Users configure triggers and responses for Instagram conversations through a visual workflow builder.
Learn more about SharpDM
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.
Learn more about Fliqr AI
Qualified
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations.
Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals.
Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.
Learn more about Qualified
Integrations
Company Information
Instant Reply
www.instantreply.co
Videos and Screen Captures
Other Useful Business Software
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms Supported
Cloud
Instant Reply Frequently Asked Questions
Q: What kinds of users and organization types does Instant Reply work with?
Instant Reply works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Instant Reply support in their product?
Instant Reply supports these languages: English.
Q: What other applications or services does Instant Reply integrate with?
Instant Reply integrates with: Facebook Messenger, Instagram, and WhatsApp.
