Audience

Businesses and agencies managing customer sales conversations on Instagram, WhatsApp Business and Messenger.

About Instant Reply

Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.

Integrations

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Company Information

Instant Reply
www.instantreply.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud

Instant Reply Frequently Asked Questions

Q: What kinds of users and organization types does Instant Reply work with?
Q: What languages does Instant Reply support in their product?
Q: What other applications or services does Instant Reply integrate with?

Instant Reply Product Features

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported