12Bot12MONDAY TECHNOLOGIES LLC
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ZoyiInfinite Open Source Solutions
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Zoyi:
About
Zoyi is a web-based AI customer support and business automation platform for managing customer conversations and automating routine responses. Teams can train AI agents on business websites and documents, then deploy them through website chat and, on eligible plans, WhatsApp, Telegram, Facebook Messenger, and Instagram. A shared inbox supports conversation management and human handoff, while built-in lead capture and contact tools help teams organize inquiries. Zoyi connects with Google Workspace and Calendly, supports custom REST API tools, and can connect with or expose Model Context Protocol (MCP) servers. Web and mobile apps let teams manage conversations. The platform is designed for businesses, agencies, and customer support or sales teams handling customer inquiries, product questions, and leads.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Zoyi:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Zoyi:
Audience
Startups, small and medium-sized businesses (SMEs), enterprises, agencies, customer support teams, sales teams, and businesses looking to automate customer communication and support operations.
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Zoyi:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Zoyi:
API
Offers API
Supported
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12Bot:
Screenshots and Videos |
Zoyi:
Screenshots and Videos |
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Zoyi:
Pricing
$0
A free plan is $0 per workspace per month. Growth is $19 per workspace per month, or $15.20 per month billed annually ($182.40/year); annual billing saves 20%. Business is $89 per workspace per month, or $71.20 per month billed annually ($854.40/year). Growth and Business offer a 14-day trial. Enterprise pricing is quote-based.
Free Version
Supported
Free Trial
Supported
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12Bot:
Reviews/
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Zoyi:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Zoyi:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Zoyi:
Company InformationInfinite Open Source Solutions
Founded: 2009
India
zoyi.ai/
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12Bot:
Alternatives |
Zoyi:
AlternativesNo Alternatives
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12Bot:
Categories |
Zoyi:
Categories |
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12Bot:
Integrations
Instagram
Supported
Model Context Protocol (MCP)
Supported
WhatsApp
Supported
Calendly
Not Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Facebook Messenger
Not Supported
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Zoyi:
Integrations
Instagram
Supported
Model Context Protocol (MCP)
Supported
WhatsApp
Supported
Calendly
Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
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12Bot:
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Zoyi:
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