Alternatives to Zoyi
Compare Zoyi alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Zoyi in 2026. Compare features, ratings, user reviews, pricing, and more from Zoyi competitors and alternatives in order to make an informed decision for your business.
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1
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
2
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
3
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
4
ConvertPilot AI
Dude Lemon
ConvertPilot AI brings website chat, email, WhatsApp, Facebook Messenger, Instagram, Telegram and SMS into one shared inbox. Its AI agent answers from your pages, products, orders and business rules, captures leads and hands a conversation to your team when a person is needed. Teams can see the full customer thread, manage assignments, offer bookings and measure conversation performance. Shopify and Wix integrations are available, and other websites can install the chat widget. iOS and Android apps help teams respond away from the desk. It is designed for online stores and other businesses handling customer inquiries across digital channels.Starting Price: $8.99/month -
5
Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
6
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
7
Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month -
8
Botias
Botias
Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.Starting Price: $49/month -
9
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
10
GetAiPilot
GetAiPilot
GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels. -
11
InsertChat
InsertChat
InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.Starting Price: $98/month -
12
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
13
AsistentiAI
AsistentiAI
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.Starting Price: $120/business/month -
14
Botfay
Botfay
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time. -
15
UChat
Smart Link
UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.Starting Price: $0 -
16
CustomerEagle
RSG Digital
CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.Starting Price: €24.99/agent/month -
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Ultimo Bots
Ultimo Bots
Ultimo Bots is a no-code AI customer support platform for small businesses. Build agents by describing tasks in plain language and connecting website content, documents and knowledge sources. Agents answer questions, capture leads, book appointments and take actions in connected apps such as Calendly and HubSpot. Deploy across websites and messaging channels, with native Wix, WordPress and Webflow integrations. Human live-chat handoff lets a team take over the same conversation. Includes multilingual replies and lead and conversation analytics. Developed in Switzerland. Plans start at USD 29/month with a 7-day free trial.Starting Price: $29/month -
18
Lyro
Tidio
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.Starting Price: $749 -
19
Webex AI Agent
Webex
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction. -
20
ChatNory
ChatNory
ChatNory is a cloud-hosted AI chatbot and live-chat service for businesses. It learns from website pages, uploaded files, price lists, and product catalogs, then answers questions on website chat, WhatsApp, Messenger, Instagram, and Telegram. Its WordPress plugin adds a chat widget and syncs published pages and posts, plus WooCommerce product information such as prices, stock, SKUs, and categories, to a ChatNory account. The assistant supports 11 languages, can hand conversations to a human, check orders, book appointments, and create support tickets through connected systems. Teams manage conversations, leads, and analytics in ChatNory rather than hosting its AI on WordPress. Website owners can add the widget with a code snippet or shortcode, and WordPress content can sync automatically as it changes. A ChatNory account is required to use the WordPress plugin. A free plan is available.Starting Price: $10/month -
21
WuwenAI
WuwenAI
WuwenAI is a cloud-based customer service and engagement platform that brings supported messaging channels into a shared inbox for teams serving customers across regions. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and website chat, while keeping conversations and customer records together. Teams can configure AI agents with a knowledge base to answer routine questions, use multilingual translation, assign and route conversations, and transfer complex cases to human agents. The workspace also provides customer profiles, internal collaboration and follow-up tools for managing ongoing inquiries. WuwenAI is intended for cross-border e-commerce, social commerce, B2B inquiry handling and SaaS or other customer-support operations. The browser-based service has a free plan, with paid plans for teams needing higher usage limits and additional collaboration features.Starting Price: $0 -
22
Inletbase
Inletbase
Inletbase is a hosted form backend and AI chatbot platform for website owners and teams. It accepts submissions from existing website forms through hosted endpoints or supported platform connectors, then organizes entries in a shared inbox, sends notifications, applies spam controls, and can trigger visual workflows, webhooks, CRM synchronization, or AI-written email replies. Users can also build chatbots trained on their own website pages, uploaded documents, text, and question-and-answer pairs, then embed the chat widget on a site. The platform provides lead capture, conversation review, human handoff, API access, and team administration from a shared dashboard. It is intended for businesses and developers that want to handle website inquiries without building a separate form-processing backend, and for teams that want to answer visitor questions from their own materials.Starting Price: $39/month -
23
Bectify
Bectify
Bectify is a cloud-based AI receptionist for small service businesses. It answers inbound calls and website chats, and handles text and social messages around the clock in English and Spanish. The assistant responds to customer questions using business information, captures lead details, books appointments through Google Calendar or Calendly, and sends appointment confirmations. Calls are transcribed and conversations appear in an inbox with a lead list and performance dashboard. Businesses can route calls, and eligible plans add team alerts, call transfers, two-way texting, reminders, and support for WhatsApp, Messenger, and Instagram messages. Bectify is designed for home-service contractors, clinics, salons, dental and law offices, auto shops, retailers, real estate offices, and fitness studios that want to manage customer inquiries and bookings across phone and digital channels.Starting Price: $79/month -
24
SupportResponse
SupportYourApp
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
25
12Bot
12MONDAY TECHNOLOGIES LLC
Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.Starting Price: $20/month -
26
Andavor
Andavor
Andavor is a web-based AI sales and customer service platform for online stores and other businesses that handle customer conversations by message. Its AI responds across WhatsApp, Instagram, Facebook Messenger and website chat, using business-provided information about products, services, policies and sales guidance. When connected to store systems, it can look up current prices, stock and delivery information, help assemble orders and initiate payment charges through the business’s own payment provider. A shared workspace lets teams review conversations and orders, adjust the AI’s knowledge, and take over customer chats when human assistance is needed. Andavor also supports appointment scheduling through connected calendar tools. It is intended for businesses that want to manage messaging-based sales and customer service in one place.Starting Price: $20/month -
27
Bublly
Fabrainz India Private Limited
Bublly is an AI customer support platform for SMBs, startups, and D2C brands. It unifies email, live chat, and WhatsApp Business conversations in one inbox with full customer history. Every plan includes Bub AI — twelve specialized AI agents that route and classify tickets, answer FAQs from your knowledge base, translate across 25+ languages, and summarize long conversations. Built in: ticket management with kanban boards and SLA tracking, a customer-facing knowledge base, lightweight CRM, an embeddable chat widget, workflow automation, and analytics. Flat pricing from $9/month with a 14-day free trial, unlimited agents on Starter plans and above, and AI included on every tier rather than metered per resolution. Instagram DM and Facebook Messenger channels are rolling out next. Built by Fabrainz in Coimbatore, India, for lean support teams everywhere — especially in markets where WhatsApp is the primary customer channel.Starting Price: $9/month -
28
Neurobots
Neurobots
Neurobots is a cloud-based conversational AI platform for customer conversations across phone, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct and email. Its AI assistants answer incoming inquiries, make outbound calls, qualify leads, capture contact details, book or reschedule appointments in connected calendars, and send conversation summaries and contact records to supported CRM systems. Businesses can configure response knowledge, qualification questions, appointment rules and human handoff with an implementation partner. Plans offer assistants for lead generation, sales, analytics and post-sale support. Neurobots targets small and mid-sized businesses, including healthcare practices, trades, real estate, hospitality, agencies and other service providers. Customer data is hosted in Germany. CRM, calendar, telephony and messaging use may require third-party accounts or incur separate fees.Starting Price: €299/month -
29
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
30
MagicFlow AI
MagicFlow AI
MagicFlow AI is an AI-powered conversational platform that helps businesses engage website visitors, answer questions, qualify leads, capture customer information, and improve website conversions. It uses business knowledge from websites, FAQs, documents, and other approved content to provide relevant, context-aware responses. MagicFlow AI can understand visitor intent, ask qualification questions, capture lead details, score prospects, and route high-intent leads to sales teams. The platform also supports campaign and UTM attribution, CRM integration, multilingual conversations, and real-time lead handoff. Businesses can use MagicFlow AI for lead generation, customer engagement, admissions, sales, support, and website automation across industries including education, real estate, healthcare, finance, manufacturing, e-commerce, and professional services. -
31
Wiredesk
Wiredesk, Inc.
Wiredesk is an AI customer support agent for mid-market and enterprise teams that handles conversations through website chat, a phone line, and a support email address. It uses information from a company’s website, help center, and documents to answer customer questions. When an issue needs a person, Wiredesk can transfer the call or create a helpdesk ticket that includes the conversation transcript, helping a human service team continue from the existing context. The product is intended to automate routine inquiries across several customer contact channels while keeping a route to human assistance for requests that need further attention. The vendor describes Wiredesk as a single agent serving these channels and states that its pricing does not use per-seat fees.Starting Price: $49 -
32
CollowAI
Collow AI
CollowAI is a hosted AI customer support assistant for websites. Businesses add website pages, PDFs, documents and FAQs as knowledge sources, then embed the assistant with a single script. Visitors ask questions in natural language and receive answers based on supplied business content; when it cannot answer confidently, it declines to guess and can hand the conversation, with context, to a support team. Teams customize the chat widget's branding, colors, tone, greeting and placement, and use the dashboard to review conversations, common questions, unanswered topics and usage to identify knowledge gaps. CollowAI helps small businesses, SaaS companies, online stores and agencies handle routine inquiries while reserving human support for conversations that need personal attention. Plans vary by assistant and widget counts, message allowances, team seats and knowledge sources; higher plans add analytics, CRM integrations and API access.Starting Price: $29/month -
33
armincx
chatarmin.com
armincx is a cloud-based AI customer service platform for e-commerce teams. It combines a shared inbox for customer conversations with AI agents that can answer questions using connected business data and perform approved support actions. Teams can define which actions an agent may take independently and which require human approval, with complex cases handed to staff. The platform is designed for support workflows such as order-status questions, returns, invoice requests, and other recurring post-purchase inquiries. By bringing conversations, customer and order context, automated responses, and human escalation into one service workflow, armincx helps e-commerce support teams handle customer requests across their channels while retaining control over sensitive or exceptional cases. It can connect to commerce and business systems to ground responses and carry out workflows. -
34
CalicoDesk
CalicoDesk
CalicoDesk is an AI-powered customer support and help desk platform designed to help businesses manage customer conversations, support requests, and service workflows from one centralized workspace. It combines AI agents, live chat, ticket management, automation, knowledge base and help center tools, customer management, saved replies, campaigns, team collaboration, and support analytics. Businesses can use CalicoDesk to automate repetitive customer inquiries, communicate with website visitors in real time, organize support requests into tickets, create self-service knowledge resources, and seamlessly transfer conversations from AI agents to human support teams when personal assistance is required.Starting Price: $19 -
35
AiChatSale
PandaWM
AiChatSale is a website sales-assistant service for organizations that want to answer visitor questions, qualify inquiries and hand conversations to staff. Pandawm describes an implementation process that selects approved company, product and service information, defines which questions the assistant may answer, and marks topics for human review. Qualification flows can collect a visitor's market, company type, use case, current system, urgency and preferred contact method. The service can define lead-routing ownership and hand-off summaries. CRM, messaging and notification connections depend on the agreed technical scope and permissions. AiChatSale is intended to support sales teams rather than replace staff or make final commercial decisions. The vendor notes that AI responses may be incomplete or incorrect and that availability can depend on hosting, connected services and model providers. -
36
QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
37
Talki
Talki
Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.Starting Price: €9 per month -
38
Merrows
201 Creations LLC
Merrows is a hosted AI customer-service agent for phone calls, website chat, SMS and email. Businesses configure its behavior in a reusable Playbook and connect it to commerce, booking, point-of-sale and help-desk systems to answer inquiries, check and place orders, manage bookings, and route requests to staff. It is designed for automotive repair shops, ecommerce and retail businesses, restaurants, and other service operators. Workflows include appointment scheduling and status updates, product and order inquiries, returns, subscription changes, and restaurant orders. A chat widget can be embedded in supported website builders. Teams can test conversations before going live and hand customers to a person when needed. The free plan includes 100 monthly web chat and email conversations; paid plans include a 14-day trial.Starting Price: $0/month -
39
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
40
thatChat
La Luce
thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.Starting Price: $18/month -
41
Data2AIBot
Dreamious Inc.
Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.Starting Price: $7.90/month -
42
Zaptick
Zaptick
Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.Starting Price: ₹1,420/month -
43
Brightcall
Brightcall.ai
Brightcall is an AI-powered communication platform designed to help businesses convert more leads and deliver exceptional customer experiences. Our AI Agent provides 24/7 automated conversations that qualify prospects, answer questions, schedule appointments, and handle support with natural, human-like accuracy. Speed To Lead ensures every new inquiry is contacted within seconds through instant calls, dramatically increasing conversion rates. The Multiline Dialer boosts outbound productivity by connecting agents with more live prospects using intelligent multi-line calling, call detection, and real-time reporting. Built for sales teams, contact centers, and fast-growing businesses, Brightcall delivers reliability, scalability, and automation that streamline operations, reduce costs, and maximize results across the entire customer journey. -
44
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
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Convrs
Convrs
Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a single inbox for each agent, where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.Starting Price: $29/agent/month -
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Make Agent Fast
Make Agent Fast
Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.Starting Price: $12/month -
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Lumro
Lumro
Lumro is a platform for creating, managing, and deploying AI agents that can handle sales, support, lead collection, appointment bookings, customer success, and more, working around the clock to deliver human-like interactions. These agents integrate seamlessly with channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone. They also plug into the tools businesses already use, CRMs, payment processors, scheduling tools, allowing agents not just to answer FAQs, but to take real actions such as capturing leads, creating and managing support tickets, booking appointments, processing payments, routing escalations, retrieving product info, and executing custom workflows tailored to specific business processes. Lumro supports branding and voice-alignment (trained on company data, website, PDFs, manuals, past conversations), tracks performance via analytics.Starting Price: $39 per month -
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OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
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Luron AI
Luron AI
Luron AI is a premium conversational AI platform for enterprise customer operations, built to handle inbound and outbound calls, chat, and SMS with human-like conversations, real-time context, and 24/7 availability. Its Voice AI platform replaces outdated IVR systems with intelligent voice automation that customers actually want to talk to, handling unlimited concurrent calls with natural, empathetic dialogue, real-time transcription, speaker diarization, searchable call logs, sentiment analysis, and seamless human handoff when live support is needed. Luron connects with CRMs, ticketing systems, payment gateways, telephony infrastructure, and 100+ enterprise systems, including Salesforce, HubSpot, Zendesk, and ServiceNow, so agents can sync data in real time and work with the current customer context. For digital channels, Luron’s Chat AI deploys across websites, mobile apps, WhatsApp, Messenger, and more, understanding intent, handling follow-ups and context switches, etc.Starting Price: $0.08 per minute -
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The AI Co-Founder
The AI Co-Founder
The AI Co-Founder is a hosted AI chat assistant for business websites. It builds a chatbot from a site's public pages to answer questions about products, services, hours, prices, and policies, respond in visitors' languages, and admit when it does not know an answer. When visitors are ready to buy, it collects contact details and sends the business the lead and full conversation by email or Telegram; leads can also go to Google Sheets, Zapier, Make, or a CRM. It can offer calendar booking during a chat. Businesses can add the assistant to WordPress with its plugin or embed it on websites including Shopify, Wix, and Squarespace using a line of code. The service is designed for small businesses and online stores that want to answer visitor questions and capture inquiries around the clock.Starting Price: $15/month