Audience
HVAC, Small Business
About Bectify
Bectify is a cloud-based AI receptionist for small service businesses. It answers inbound calls and website chats, and handles text and social messages around the clock in English and Spanish. The assistant responds to customer questions using business information, captures lead details, books appointments through Google Calendar or Calendly, and sends appointment confirmations. Calls are transcribed and conversations appear in an inbox with a lead list and performance dashboard. Businesses can route calls, and eligible plans add team alerts, call transfers, two-way texting, reminders, and support for WhatsApp, Messenger, and Instagram messages. Bectify is designed for home-service contractors, clinics, salons, dental and law offices, auto shops, retailers, real estate offices, and fitness studios that want to manage customer inquiries and bookings across phone and digital channels.