Workforce Wave

TensorLinks FrontDesk is a purpose-built AI platform for dental clinics and DSOs to manage front-office operations at scale across multiple locations. Dental front desks are overloaded with inbound calls, patient texts, appointment requests, rescheduling, missed calls, recalls, reminders, no-shows, after-hours inquiries, and repetitive follow-up work. For multi-location dental groups, this complexity grows quickly across clinics, providers, schedules, operatories, staff roles, and patient workflows. TensorLinks helps dental teams manage this operational load with AI voice and text agents built specifically for dental workflows. The platform answers calls, manages patient messages, books appointments, reschedules visits, recovers missed calls, runs outbound outreach, supports recall campaigns, sends reminders, and helps reduce no-shows. With 24/7 availability and multilingual support, clinics can engage more patients without adding more front-desk staff.

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.