Kore.ai vs. Zoyi Comparison


Kore.ai 5.0 out of 5 stars	Zoyi Infinite Open Source Solutions
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Kore.ai	Zoyi
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Kore.ai: About Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.	Zoyi: About Zoyi is a web-based AI customer support and business automation platform for managing customer conversations and automating routine responses. Teams can train AI agents on business websites and documents, then deploy them through website chat and, on eligible plans, WhatsApp, Telegram, Facebook Messenger, and Instagram. A shared inbox supports conversation management and human handoff, while built-in lead capture and contact tools help teams organize inquiries. Zoyi connects with Google Workspace and Calendly, supports custom REST API tools, and can connect with or expose Model Context Protocol (MCP) servers. Web and mobile apps let teams manage conversations. The platform is designed for businesses, agencies, and customer support or sales teams handling customer inquiries, product questions, and leads.
Kore.ai: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Zoyi: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Kore.ai: Audience Kore.ai is designed for enterprise organizations, business leaders, IT teams, customer service departments, and regulated industries seeking scalable AI agent platforms for automation, customer engagement, and employee productivity	Zoyi: Audience Startups, small and medium-sized businesses (SMEs), enterprises, agencies, customer support teams, sales teams, and businesses looking to automate customer communication and support operations.
Kore.ai: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Zoyi: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Kore.ai: API Offers API Supported	Zoyi: API Offers API Supported
Kore.ai: Screenshots and Videos View more images or videos	Zoyi: Screenshots and Videos View more images or videos
Kore.ai: Pricing No information available. Free Version Not Supported Free Trial Supported	Zoyi: Pricing $0 A free plan is $0 per workspace per month. Growth is $19 per workspace per month, or $15.20 per month billed annually ($182.40/year); annual billing saves 20%. Business is $89 per workspace per month, or $71.20 per month billed annually ($854.40/year). Growth and Business offer a 14-day trial. Enterprise pricing is quote-based. Free Version Supported Free Trial Supported
Kore.ai: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Zoyi: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Kore.ai: Pros & Cons from Real Users Pros Easy to configure, no-code solution, out of bot integration with major content sources like SharePoint, Service now, Confluence, Oracle Knowledge, Google Drive, Azure Blob, One drive etc.. Has debug window which allows to analyze which chunks been sent to LLM and how many were used by LLM, and tokens been consumed, prompt template support, different LLM model integration support, business rules abased filtering, support advanced RAG, chunk overlapping and other adv. features Cons Not much as I know, better to support Video and Image searches which is in the future road map.
Kore.ai: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Zoyi: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Kore.ai: Company Information Kore.ai Founded: 2013 United States kore.ai	Zoyi: Company Information Infinite Open Source Solutions Founded: 2009 India zoyi.ai/
Kore.ai: Alternatives kama.ai 4.8 out of 5 stars	Zoyi: Alternatives No Alternatives
Kore.ai: IBM watsonx Assistant IBM 5.0 out of 5 stars
Kore.ai: AI Rudder 5.0 out of 5 stars
Kore.ai: Automation Anywhere 4.3 out of 5 stars
Kore.ai: SearchUnify 4.5 out of 5 stars View All	Zoyi: View All
Kore.ai: Categories Agentic AI Supported Agentic Process Automation Supported AI Agent Builders Supported AI Agent Marketplaces Supported AI Agents Supported AI Agents for Healthcare Supported AI Agents for HR Supported AI Assistants Supported AI Automation Supported AI Call Center Supported AI Chatbots Supported AI Customer Service Supported AI Customer Support Agents Supported AI Orchestration Supported AI Productivity Supported AI Sales Agents Supported AI Tools Supported AI Voice Agents Supported AI Workspaces Supported Artificial Intelligence Supported Conversation Intelligence Supported Conversational AI Supported Conversational Support Supported Customer Experience Supported Employee Experience Supported Enterprise Search Supported Generative AI Supported Live Chat Supported Process Intelligence Supported Retrieval-Augmented Generation (RAG) Supported Voice Bot Supported Workflow Automation Supported	Zoyi: Categories AI Chatbots Supported AI Customer Support Agents Supported
Kore.ai: Show More Features Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Not Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Supported Sentiment Analysis Supported Speech Recognition Supported Speech Synthesis Supported Virtual Assistant Supported
Kore.ai: Integrations Asana Supported Azure OpenAI Service Supported Bitly Supported Calendly Not Supported Confluence Supported Dimension Labs Supported Freshdesk Supported Genesys Cloud CX Supported Genesys Cloud EX Supported Instagram Not Supported Microsoft 365 Copilot Supported Microsoft Azure Supported Microsoft Graph Supported Model Context Protocol (MCP) Not Supported OpenAI Supported Twilio Supported Value Innovation Labs Enterprise HRMS Supported Value Innovation Labs Marketing Automation Platform Supported WhatsApp Not Supported Show More Integrations View All 38 Integrations	Zoyi: Integrations Asana Not Supported Azure OpenAI Service Not Supported Bitly Not Supported Calendly Supported Confluence Not Supported Dimension Labs Not Supported Freshdesk Not Supported Genesys Cloud CX Not Supported Genesys Cloud EX Not Supported Instagram Supported Microsoft 365 Copilot Not Supported Microsoft Azure Not Supported Microsoft Graph Not Supported Model Context Protocol (MCP) Supported OpenAI Not Supported Twilio Not Supported Value Innovation Labs Enterprise HRMS Not Supported Value Innovation Labs Marketing Automation Platform Not Supported WhatsApp Supported Show More Integrations View All 7 Integrations
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