Audience
Real estate brokerages in Dubai and Riyadh
About Mindcat Inbox
Mindcat Inbox is a hosted WhatsApp CRM for real estate brokerages that brings company-number conversations, website chat and property enquiries into a shared workspace. Agents can be assigned to leads, while managers review ownership, reply activity and response times. Lead records can include listing source, area, budget, reference and fields for Trakheesi permits, Madmoun QR checks or Saudi REGA ad licences. Teams can use saved replies, labels, follow-ups, approved WhatsApp broadcast templates and webhooks. The browser-based inbox supports English and a partly translated Arabic interface with right-to-left layout. The service is offered on shared UAE hosting, a separate hosted copy in the UAE or Saudi Arabia, or a customer’s own cloud or servers. Slack alerts and Salesforce lead sync are connected or configured during setup; direct portal feeds are custom setup for larger teams.