12Bot

12Bot

12Monday Technologies
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About

12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.

About

Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses selling through WhatsApp, Instagram and Facebook.

Audience

Businesses of any size that want to automate and personalize customer communication and support across multiple channels using AI agents

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported

Pricing

$49 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

12Monday Technologies
Founded: 2026
United States
12bot.io

Company Information

Heyy
Founded: 2024
United States
heyy.io

Alternatives

Alternatives

MOON Chat

MOON Chat

THE MOON Agency

Categories

AI Chatbots Supported

Categories

AI Agents Supported
AI Chatbots Supported
AI CRM Supported
AI Employees Supported
Chatbot Supported
Conversational AI Supported
WhatsApp Marketing Supported

Integrations

Instagram Supported
WhatsApp Supported
Calendly Not Supported
ChatGPT Supported
Claude Supported
Facebook Supported
Facebook Messenger Not Supported
Gmail Not Supported
Model Context Protocol (MCP) Supported
Notion Not Supported
Shopify Supported
Slack Not Supported
WooCommerce Supported
Zapier Not Supported
monday AI work platform Not Supported

Integrations

Instagram Supported
WhatsApp Supported
Calendly Supported
ChatGPT Not Supported
Claude Not Supported
Facebook Not Supported
Facebook Messenger Supported
Gmail Supported
Model Context Protocol (MCP) Not Supported
Notion Supported
Shopify Not Supported
Slack Supported
WooCommerce Not Supported
Zapier Supported
monday AI work platform Supported
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Claim Heyy and update features and information
Claim Heyy and update features and information