12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
12Bot Zaptick

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Zaptick:

About

Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Zaptick:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Zaptick:

Audience

Businesses of all sizes, including startups, small and medium businesses, ecommerce brands, sales and marketing teams, customer support teams, and enterprises that need to manage customer communication across WhatsApp and other digital channels.
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Zaptick:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
12Bot:

API

Offers API Supported
Zaptick:

API

Offers API Not Supported
12Bot:

Screenshots and Videos

Zaptick:

Screenshots and Videos

No images available
12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Zaptick:

Pricing

₹1,420/month
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Zaptick:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Zaptick:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Zaptick:

Company Information

Zaptick
Founded: 2024
India
zaptick.io
12Bot:

Alternatives

Zaptick:

Alternatives

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ChatGent

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Zaptick:
12Bot:
UChat

UChat

Smart Link
Zaptick:
Chatfuel

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5.0 out of 5 stars
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Zaptick:
12Bot:
Bridge AI

Bridge AI

Pretiosus
Zaptick:
SendSeven

SendSeven

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12Bot:

Categories

AI Chatbots Supported
Zaptick:

Categories

12Bot:

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Model Context Protocol (MCP) Supported
Shopify Supported
WooCommerce Supported
Zaptick:

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
WooCommerce Not Supported
12Bot:
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Zaptick:
Claim Zaptick and update features and information
Claim Zaptick and update features and information