12Bot12MONDAY TECHNOLOGIES LLC
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Zaptick:
About
Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication.
Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Zaptick:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Zaptick:
Audience
Businesses of all sizes, including startups, small and medium businesses, ecommerce brands, sales and marketing teams, customer support teams, and enterprises that need to manage customer communication across WhatsApp and other digital channels.
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Zaptick:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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12Bot:
API
Offers API
Supported
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Zaptick:
API
Offers API
Not Supported
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12Bot:
Screenshots and Videos |
Zaptick:
Screenshots and VideosNo images available
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Zaptick:
Pricing
₹1,420/month
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Zaptick:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Zaptick:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Zaptick:
Company InformationZaptick
Founded: 2024
India
zaptick.io
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Alternatives |
Zaptick:
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12Bot:
Categories |
Zaptick:
Categories |
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12Bot:
Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
WooCommerce
Supported
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Zaptick:
Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
WooCommerce
Not Supported
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12Bot:
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Zaptick:
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