Audience
E-commerce & Retail, Banking and Financiers, Ed-tech, Food and Beverage, Gaming, Healthcare, Media and Entertainment, Travel and Hospitality
About WaFlow
WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement.
For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports.
WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.
Other Popular Alternatives & Related Software
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.
Learn more about DelightChat
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more about Infobip
Local Measure Engage
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service.
Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
Learn more about Local Measure Engage
Rasayel
Rasayel is a Meta Business Partner committed to solving the real-world communication challenges faced by businesses today. By focusing on WhatsApp, the platform capitalizes on the app's wide adoption & conversational nature to provide businesses with a fast & personal way to connect with customers. With a solid feature set & deep, powerful integrations, Rasayel offers a communication experience that combines ease of use with modern & innovative capabilities.
Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high-quality sales conversations & deliver exceptional customer experiences.
Here are some feature highlights:
- Quick 3-minute sign-up
- Shared Team Inbox with 2-way messaging
- WhatsApp Chatbot
- WhatsApp Flows: Operational, Notificational & Promotional Flows
- Campaigns
- Reporting & Analytics
- WhatsApp Broadcasts & Bulk Messaging
- Open APIs & Webhooks
- Automation: Automated Bots & AI Tools
- Mobile apps
Learn more about Rasayel
Pricing
Starting Price:
$8/month
Free Version:
Free Version available.
Integrations
Company Information
WaFlow.io
Founded: 2025
India
waflow.io
Videos and Screen Captures
Other Useful Business Software
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
In Person
Support
Phone Support
24/7 Live Support
Online
WaFlow Frequently Asked Questions
Q: What kinds of users and organization types does WaFlow work with?
WaFlow works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does WaFlow support in their product?
WaFlow supports these languages: English.
Q: What kind of support options does WaFlow offer?
WaFlow offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does WaFlow integrate with?
WaFlow integrates with: Instagram and WhatsApp.
Q: Does WaFlow have a mobile app?
Yes, WaFlow has a mobile app for iPad, iPhone, and Android.
Q: What type of training does WaFlow provide?
WaFlow provides training in the form of in person.
Q: How much does WaFlow cost?
Pricing for WaFlow starts at $8/month.
