Audience
E-commerce & Retail, Banking and Financiers, Ed-tech, Food and Beverage, Gaming, Healthcare, Media and Entertainment, Travel and Hospitality
About WaFlow
WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement.
For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports.
WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.
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Here are some feature highlights:
- Quick 3-minute sign-up
- Shared Team Inbox with 2-way messaging
- WhatsApp Chatbot
- WhatsApp Flows: Operational, Notificational & Promotional Flows
- Campaigns
- Reporting & Analytics
- WhatsApp Broadcasts & Bulk Messaging
- Open APIs & Webhooks
- Automation: Automated Bots & AI Tools
- Mobile apps
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Core capabilities:
• Shared inbox for support & marketing — all channels with assignments, tags, notes
• WhatsApp Business API with Coexistence — connect your number without migrating
• AI chatbot & Knowledge Base — RAG answers from your content, human handoff
• Visual Flow Builder — no-code automation
• Campaigns — WhatsApp broadcasts, SMS, email, and browser push
• REST API, webhooks, Zapier & n8n — one endpoint, every channel
• Analytics and auto-translation (100+ languages)
Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound.
EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
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Pricing
Starting Price:
$8/month
Free Version:
Free Version available.
Integrations
Company Information
WaFlow.io
Founded: 2025
India
waflow.io
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
In Person
Support
Phone Support
24/7 Live Support
Online
