Alternatives to Vizalia
Compare Vizalia alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Vizalia in 2026. Compare features, ratings, user reviews, pricing, and more from Vizalia competitors and alternatives in order to make an informed decision for your business.
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1
ConnectWise ScreenConnect
ConnectWise
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.Starting Price: $27 per month -
2
LogMeIn Rescue
GoTo
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.Starting Price: $109 per month -
3
Affirm
Affirm
Affirm is a pay-over-time solution that helps remove price as a barrier for shoppers, enabling merchants to see an 85% increase in average order value and 20% repeat purchase rate. Affirm’s mobile-friendly, omnichannel solution is optimized for e-commerce, in-store transactions, and telesales. Affirm provides the tools merchants need to easily integrate pay-over-time options for shoppers. Here's how it works: 1. Your customer enters a few top-of-mind pieces of information for a real-time decision. 2. Flexible payments. Customers pick their payment plan, with options ranging from 3‑36 months. 3. We settle within one business day and take on risk, from costly chargebacks to fraud. Zero risk to you. -
4
Zoho Lens
Zoho
Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.Starting Price: $15 per month -
5
RemoteVS
RemoteVS
RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics. -
6
Viewabo
Viewabo
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.Starting Price: $20 per month -
7
TechSee
TechSee
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.Starting Price: $29.99/month/user -
8
ServiceMax Zinc
PTC
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction. -
9
ResolveGrid
ResolveGrid
ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance. -
10
Hostcomm
Hostcomm
Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.Starting Price: £45/month -
11
AIRe Link
AIRe Link
AIRe Link is a professional browser-based visual remote support tool developed by Konica Minolta, designed to enhance customer support by enabling remote visual assistance without the need for any app downloads. It allows support teams to see exactly what their customers see, facilitating effective troubleshooting and reducing the necessity for on-site visits. A remote assistant sends an invitation via email or SMS; the customer clicks the link to join the session instantly through their browser, eliminating the need for any application installation. Once connected, the assistant can view the customer's perspective in real time, providing immediate visual guidance. Customers can access support sessions directly through their browsers, simplifying the connection process. Support teams can see what customers see, enabling accurate problem diagnosis and guidance. The platform supports integration with RealWear smart glasses, allowing technicians to work hands-free. -
12
Connect TCM
Connect TCM
Connect TCM is a fit for purpose call center software that was developed over 25 years in a telecoms environment. It can link to a telephone system or VOIP telephony (subject to suitability) to give you click to dial functionality. It will manage multiple telemarketing campaigns effortlessly and produce reports at the touch of a button, based on the answers to the campaign questionnaires. Email fulfillment, sales leads and appointments are also created from within the system without distracting agents from their calls. The technology is designed for any telesales/telemarketing operation or internal team that needs structure, great productivity or lead generation software. The transparency & reporting that the system provides is unrivaled, allowing you to achieve the best results from phone based sales or marketing. The sales software works as a web based technology that uses a prioritized calling list linked to a campaign questionnaire with agents allocated data for each campaign.Starting Price: £45 per month -
13
Librestream
Librestream Technologies
Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time. -
14
TeamworkAR
CGS
TeamworkAR is an enterprise-ready augmented reality platform designed to enhance workforce interaction, training, and customer experience. It offers real-time AR collaboration tools, including shared workspaces, videoconferencing, remote guidance, and hands-free AI-based voice search, facilitating seamless communication across teams. The platform's feature-rich visualization tools, such as rotate, draw, annotate, and image recognition, create immersive environments with rich real-life visuals. TeamworkAR integrates with service ticket platforms, eLearning courseware, and learning management systems, building a dynamic platform for various enterprise needs. Its analytics capabilities allow users to save AR sessions, track timestamps for compliance, and monitor the usage status of learning materials. The platform also provides expert AR content development for end-to-end solutions without the need for additional agencies or development staff. -
15
VideoCX.io
VideoCX.io
VideoCX.io is a secure, browser-based video engagement platform purpose-built for the financial services industry. Over 75 BFSI companies use VideoCX to conduct more than 3 million monthly customer video calls for onboarding, KYC, servicing, credit verification, and claims. The platform supports 44 product journeys, 14 use cases, and offers 100+ features like face match, document capture, live agent routing, queue management, co-browsing, screen sharing, and audit-ready recordings. No app installs are required. Leading brands including ICICI Bank, Axis Bank, HDFC Life, Bajaj Allianz, and Piramal Finance trust VideoCX. The platform includes 5 AI-powered services for face match, sentiment analysis, speech-to-text, transcript summarization, and real-time language translation. Choose from SaaS, hybrid, or on-premise deployment via AWS. VideoCX reduces branch visits, accelerates resolution, and simplifies high-stakes customer interactions with regulatory confidence. -
16
OrderMaster
Cyrane Systems
Manage orders through websites, telesales, EPOS, trade counter, ecommerce channels for both trade and retail customers. Telesales can form a vital part of any direct sales business, dealing with customer enquiries, resolving customer complaints and processing orders. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing. Trade account and retail customer pricing, integration of offers and media codes, customer notes, contact reminders, gift messages and product personalisation are all included. Automatic stock allocation prevents products becoming oversold, gives complete visibility to stock status with the ability to manually allocate stock where required, thus providing flexibility to the process and permits changes where required to meet customer service issues.Starting Price: $675 per month -
17
Elision AI Voice Analysis
Elision Technologies
AI Voice Analysis is Elision Technologies' contact-center conversation analytics product for quality assurance and supervisory teams. It analyzes customer-agent calls to produce transcripts, sentiment and emotion indicators, intent and conversation-pattern insights, and automated call and agent scores. Teams can use these results to review service quality, check script and compliance behaviors, prioritize calls that need human attention, and support coaching. The platform is described as providing live sentiment and risk alerts during calls, alongside post-call scorecards and summaries. It is designed for contact-center operations such as customer support, sales, banking and finance, collections, and BPO/KPO services. Elision states that the product integrates natively with its DialShree and VoiceLink platforms.Starting Price: $100/month -
18
Dynamics 365 Remote Assist
Microsoft Dynamics 365
Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications. Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices. Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.Starting Price: $65 per user per month -
19
Help Lightning
Help Lightning
Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.Starting Price: $75,000 per year -
20
Apizee
Apizee
Apizee provides a remote visual support solution designed to enhance customer service and operational efficiency through live video interactions. The platform allows businesses to solve customer issues in real-time by leveraging video calls, ensuring quicker and more accurate resolutions without the need for on-site visits. Apizee's features cater to industries like insurance, retail, healthcare, and field service, helping companies reduce travel, speed up diagnostics, and improve overall customer satisfaction. With its secure and user-friendly tools, Apizee also integrates seamlessly into telehealth and customer support workflows, making it easier for businesses to stay connected with their customers.Starting Price: $11 per user per month -
21
Scope AR Worklink
Scope AR
Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed. -
22
Streem
Streem
Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera. -
23
Acarda Outbound
Acarda Sales Technologies
Have a team of outbound calling agents and you want to see them make more calls, close more deals? The answer is Acarda Outbound Team! Working for yourself making outbound calls and you want to be more productive? The answer is Acarda Outbound Solo! Use the Acarda Outbound Call Center with your 3CX Phone to transform your telesales, telemarketing and appointment setting operation. The term autodialer is fairly elusive, this will help you understand what the differences are between them. A Preview Dialer will load the next call details for the agent to preview before the record is dialled out. Good for calls that require some research before contact is made with the call recipient. If the agent needs to click a button to initiate the dial then it operates like a speed dialer, Acarda Outbound is like this; however, if it dials out automatically after a set period of time it may also fall into the classification of an autodialer.Starting Price: $49 per month -
24
onremote AI Assistant
Onremote AG
OnRemote AI Assistant is a versatile tool designed to streamline the documentation process for professionals across various industries. By allowing users to record their work through video and voice, the app automatically generates comprehensive reports, eliminating traditional paperwork and reducing misunderstandings. Key features include support for audio and video annotations, enabling users to highlight crucial information, and multilingual capabilities, with the assistant understanding Swiss German and many other languages, ensuring reports are produced in the desired language. The reporting process is straightforward, users start by recording their observations, previewing and editing the auto-generated report, and then sharing it in formats like PDF, Word, or Excel. For businesses seeking customization, OnRemote offers tailored visual reports that align with corporate designs and can be integrated seamlessly into existing IT infrastructures, including CMS and CRM systems.Starting Price: Fre -
25
Plutomen Connect
Plutomen Technologies
Plutomen Connect is a remote visual assistance solution that empowers frontline workers to seamlessly transfer knowledge throughout your operations and makes it even more convenient to solve issues remotely with HD video streaming. Experts can connect remotely with one click, diagnose technical issues at hand, and resolve them instantly. When paired with smart glass like RealWear, Plutomen Connect enhances remote assistance experience for frontliners as they can collaborate with each other remotely and diagnose issues with both hands. Get real-time visual guidance for daily MRO through real-time AR annotations on images & video recordings, a private encrypted chat module, intelligent analytics, an admin dashboard - complete digitalized self-help manuals and workflows with company's SOPs. The solution can be integrated seamlessly with various industry-grade smart glasses and accessed on browser, smart android phones, iPhones, and tablets. -
26
Fastcall
Fastcall
Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.Starting Price: $30/user/month -
27
AIVITEX
AIVITEX
AIVITEX is a digital service and remote support tool designed to help companies offer their services online, reaching customers globally. It allows businesses to optimize employee utilization by providing digital services and remote support without the need for physical presence, thereby eliminating long trips and promoting efficient time use. This approach not only enhances sustainability by reducing energy consumption but also enables companies to stay competitive in a market where customers demand fast and digital services. AIVITEX offers a comprehensive suite of features essential for remote digital services and checks. Users can create digital sessions for each action, utilizing live video communications, documentation, photo captures, forms, checklists, and product presentations within a single session, all of which are archived for future reference. The live video functionality enables real-time interaction with customers, allowing for on-site condition assessments. -
28
SightCall
SightCall
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem. -
29
Tunk.ai
Tunk.ai
Tunk.ai is a multilingual AI voice agent platform that enables businesses to build, deploy, and manage intelligent voice agents for customer interactions and business workflows. With its Anchor agent builder, businesses can create AI voice agents using prompts and connect them to telephony, APIs, CRMs, MCP servers, external tools, and business systems. Tunk.ai supports speech-to-text, text-to-speech, real-time voice conversations, SIP and telephony integrations, tool calling, function calling, and multiple AI and speech providers. Agents can use connected tools to retrieve information, perform actions, update systems, and automate workflows. Tunk.ai can automate customer support, sales, lead qualification, appointment scheduling, recruitment, healthcare workflows, collections, reminders, and contact-center operations. The platform supports multiple languages, customizable workflows, APIs, integrations, and scalable infrastructure for SMB and enterprise deployments.Starting Price: $0.05 per minute -
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ICR Evolution
ICR Evolution
Whether you’re an SMB or FTSE100, a utilities or financial services business, whether you have 10 or 600 agents, own a telemarketing or customer service operation, ICR Evolution has a solution to help you tend to your customers´ every need in a productive fashion. Reduce propensity to contact and increase your First Contact Resolution rate with our scripting and templating features, allowing you to provide unified communications. Our software is so easy to use that it will not only reduce agent burn-out but also free up more time to focus on full customer assessment, preventing repeat contacts. The ICR software includes several dialing modes (predictive, progressive, preview and agentless), allowing you to choose the most relevant option for each of your telesales campaigns. All your agents need to do is focus on how they´ll collect the money, the evolution software takes care of the rest!. -
31
XMReality
XMReality
No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.Starting Price: $50 per user per month -
32
SalesFirst
RTI Software
SalesFirst is the marketing and sales force automation software module of RTI's CRM product family. It is designed for telesales, field sales, and marketing personnel. It helps your sales force cross sell and up sell. Some of the major features in SalesFirst are: Contact management to record every interaction with your customers and prospects. Marketing campaigns to help you manage new campaigns to generate new leads and measure their effectiveness. Manage your opt-in and opt-out lists to be compliant with "do not call" and anti-spam legislation. Managing sales opportunities through your defined sales cycle. -
33
Monetizze
Monetizze
Everything you need to boost your online sales. Ensure high conversion, practicality, security, and access to the largest affiliate network, with personalized support, focused on the growth of your business. Build your strategy with key funnel features and achieve high conversion. Customize and test various checkout templates for your audience and secure more sales. Manage your results with a dashboard, reports, and real-time notifications. Offer an experience with your brand in the best style of a streaming platform. Connect to the largest network of affiliates and influencers on the market and scale your sales. Optimize the entire sales journey with more than 100 partners or with available APIs and webhooks. Use integrated SMS, emails, and telesales to recover sales and offer additional products. Direct your customers to a complete dashboard with after-sales order information and management.Starting Price: Free -
34
TeamViewer Frontline
TeamViewer
TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right. -
35
AR Genie
AR Genie
AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter. Benefits: - Cost and Time Savings - Improved Efficiency and Productivity - Reduced Training Time - Safety and Risk Mitigation - Enhanced Customer Experience - Data Collection and Analysis -
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Voxbay
Voxbay
Voxbay is an AI-powered, cloud telephony and unified communications platform designed for businesses of all sizes. It delivers a comprehensive contact-center solution featuring multilevel IVR, predictive dialer, virtual numbers, call masking, conferencing, live call monitoring and transfer, call recording, lead and ticket management, SMS/WhatsApp messaging, and AI-driven call routing. It seamlessly integrates with CRM systems such as Zoho, automatically logging interactions, and supports global virtual numbers from over 65 countries. It provides real-time agent dashboards, performance tracking, automated notifications, and social media connectors. With 99.9 % uptime, robust security, and scalable deployment, Voxbay streamlines inbound and outbound communication, optimizes workflows, and enhances customer engagement through centralized control and intelligent analytics.Starting Price: Free -
37
Blitzz
Blitzz Remote Support
Companies use Blitzz Remote Support to get more done, increase profits, and improve customer satisfaction without frustrating users with complex software. The customer support industry needs a change. A remote video support platform can set your business apart. Blitzz has helped companies save time and money while increasing customer satisfaction. You've got to see it to believe it. Remote Support solves for problems across a wide range of industries. Experience how Blitzz helps companies achieve more. If you've been turned off by remote support tools in the past, it's because they failed to deliver the essential tools and experience required for a thriving support team.Starting Price: $35/user/month -
38
CallPro CRM
FiveCRM
CallPro CRM is a software system designed for outbound calling such as telemarketing, telesales, inside sales and lead generation. This scalable solution is used by small businesses as well as enterprise, it is hosted in high availability configurations in the UK, US and Europe and enjoys a broad geographic following. The system is designed to enable you to double your call volume compared to "regular" CRM systems. It is used in many different verticals including marketing companies, insurance, telecoms, energy and office services, to name but a few. Any company that does outbound calling would do well to investigate CallPro CRM. Many clients use it for remote working, particularly home working. The system is able to manage up to 999 separate databases within each instance (no need to sign up multiple times to the service!), making it ideal for agency work or multiple departments. -
39
Visual Assistance
OptimaTech Limited
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.Starting Price: $50/month/5 users -
40
Sobot
Sobot
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.Starting Price: $39/month -
41
Glartek
Glartek
Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs. -
42
Tribe365
Tribe365
Start implementing Collaborative Culture today with Tribe365® app. £4/team member/month, 1st month free, no obligation. Click below to start the journey. No-nonsense collaborative culture consultancy that enables organizations to instill their people and teams with the right workplace behaviors — at minimal cost and with maximum results. Fast, Effective, Easy, Plug and Play, Proven, 24/7 Data Driven. If you want to make teamwork work and get results from leadership and culture work, Tribe365® is the only place to go. Every bit of work delivers measurable results within a set framework. Our ways of working have been tested in environments ranging from Healthcare, Telesales, Manufacturing, Recruitment Consultancy, Sales and Marketing to Schools and Volunteering.Starting Price: £4/team member/month -
43
Oki-Toki
Oki-Toki
Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders. The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.Starting Price: $30/user/month -
44
Parallel Domain Replica Sim
Parallel Domain
Parallel Domain Replica Sim enables the creation of high-fidelity, fully annotated, simulation-ready environments from users’ own captured data (photos, videos, scans). With PD Replica, you can generate near-pixel-perfect reconstructions of real-world scenes, transforming them into virtual environments that preserve visual detail and realism. PD Sim provides a Python API through which perception, machine learning, and autonomy teams can configure and run large-scale test scenarios and simulate sensor inputs (camera, lidar, radar, etc.) in either open- or closed-loop mode. These simulated sensor feeds come with full annotations, so developers can test their perception systems under a wide variety of conditions, lighting, weather, object configurations, and edge cases, without needing to collect real-world data for every scenario. -
45
MarketForce One
MarketForce
Streamline and personalize your sales process across lines of business, products, geographies, accounts and channels. Whether you are a small, or corporate financial institution, with MarketForce One you can boost revenue with guided selling, increase visibility with real-time reports, and improve customer service across all channels, including telesales. Manage your leads and opportunities through real-time lead entry, follow-ups, and closing. Have a complete view of your customers, including credit limit & terms, sales turnover, and aging. Give real-time quotations to your customers and generate a tailor-made proposal directly on the field through built-in customizable calculators. Use customizable surveys to gather detailed market insights, segment your customers, predict your competitors’ moves, and collect data on customer needs and preferences. -
46
Talkif
Talkif
Talkif is a browser-based voice AI platform for creating and operating agents on business phone lines. Teams design call flows in a visual builder, test agents, and deploy them to answer inbound calls or place outbound calls. Agents can respond to customer questions, qualify leads, collect information, make API calls, and book appointments. For calls requiring a person, Talkif supports routing and warm or cold transfers with caller context. The service includes call management, transcripts, configurable recording and retention controls, and itemized usage costs. Organizations can select speech, language-model, voice, and telephony providers, use Talkif phone numbers, or connect a SIP carrier. API and webhook capabilities support connections to business systems, while documented workflows include lead follow-up, appointment handling, reminders, surveys, and customer support. -
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Origon
Origon
Origon is a full-stack AI agent development and operations platform engineered as a unified “Agentic Operating System” that supports the entire lifecycle of autonomous AI systems from design to deployment and observability. It offers an intuitive Studio for visual, drag-and-drop agent creation and configuration, Sessions for real-time observation, behavior tracing, and debugging, and Insights dashboards for performance analytics, reliability tracking, and outcome measurement in one place. Origon runs natively on dedicated infrastructure optimized for low-latency performance and security, avoiding dependency on external cloud APIs, and includes a built-in knowledge engine that connects agents to contextual memory and domain data so responses stay grounded and consistent. It supports hundreds of connectors and APIs, including chat, voice, WhatsApp, SMS, email, and telephony, and lets agents execute code and interact with real systems with a single click.Starting Price: $200 per month -
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Kipps.AI
Kipps.AI
Kipps.AI is an enterprise-grade platform for building and deploying AI agents, voice, chat, and WhatsApp that can handle millions of conversations with human-like intelligence and enterprise-scale reliability. It enables organizations to deploy custom agents for lead qualification, booking appointments, customer support, and more, with integrations into CRM systems, telephony platforms, and other business tools. It supports 100 + pre-built integrations such as Salesforce, HubSpot, WhatsApp, Slack, and Zoom; features include detailed analytics (model- and agent-level usage), conversation transcription, real-time call-streaming, sentiment detection, routing to human agents when needed, and enterprise-grade security with SOC 2 Type II, ISO 27001, HIPAA-ready, PCI DSS Level 1, and zero-data-retention options. -
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IBM Watson® Speech to Text technology enables fast and accurate speech transcription in multiple languages for a variety of use cases, including but not limited to customer self-service, agent assistance and speech analytics. Get started fast with our advanced machine learning models out-of-the-box or customize them for your use case. Answer common call center queries using a Watson-powered virtual assistant on the phone. Improve call center performance by mining conversation logs to quickly and accurately identify emerging call patterns, customer complaints, sentiment, non-compliant behavior and more. Boost agent productivity and success with real time assistance during calls using AI-powered document and intranet search. As the agent is speaking with a customer, Watson listens in on the conversation, transcribes the audio, searches for relevant content within documentation, and feeds the answer back to the agent within seconds.Starting Price: $0.01 per minute
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VoiceOI
VoiceOI
VoiceOI is a web-based platform for building and running outbound voice bots for call centers, BPOs, lead-generation teams and other outbound operations. Users create recorded-voice bots with branching scripts or conversational AI agents in a visual builder, test call flows in a simulator, and run campaigns through VICIdial or a SIP carrier. Bots can qualify leads, detect answering machines, respond to spoken do-not-call requests and transfer qualified callers to human agents. The platform supports bulk provisioning and outcome write-back in VICIdial, campaign management, call records and transcripts, optional AI-voice disclosure, and Google Sheets exports on eligible plans. Pricing is prepaid per concurrent bot, with carrier charges billed separately. VoiceOI is designed for outbound calling; bot features, telephony options and workflows vary by plan.Starting Price: $30/month/bot
