Audience
Tech-forward companies, looking to enhance operational efficiency with their customers using remote assistance to reduce downtime, and improve customer satisfaction through innovative, AR-driven hardware troubleshooting solutions.
About AR Genie
AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter.
Benefits:
- Cost and Time Savings
- Improved Efficiency and Productivity
- Reduced Training Time
- Safety and Risk Mitigation
- Enhanced Customer Experience
- Data Collection and Analysis
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Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
AR Genie
Founded: 2017
United States
www.argenie.ai/
Videos and Screen Captures
the process of utilizing AR Genie during car engine inspection
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Product Details
Platforms Supported
Cloud
iPhone
Training
Live Online
Support
Phone Support
Online
AR Genie Frequently Asked Questions
Q: What kinds of users and organization types does AR Genie work with?
AR Genie works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does AR Genie support in their product?
AR Genie supports these languages: English.
Q: What kind of support options does AR Genie offer?
AR Genie offers support via phone support and online.
Q: What other applications or services does AR Genie integrate with?
AR Genie integrates with: Genesys Cloud CX, Salesforce, and Zendesk.
Q: Does AR Genie have a mobile app?
Yes, AR Genie has a mobile app for iPhone.
Q: What type of training does AR Genie provide?
AR Genie provides training in the form of live online.
Q: Does AR Genie offer a free trial?
Yes, AR Genie offers a free trial.
