Audience

Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.

About Fastcall

Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.

Pricing

Starting Price:
$30/user/month
Pricing Details:
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Fastcall offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Fastcall
Founded: 2007
United States
fastcall.com

Videos and Screen Captures

Fastcall Admin Settings Call Recording page with enabled outbound, inbound, internal, and dual-channel recording switches.

Fastcall Admin Settings Call Recording page with enabled outbound, inbound, internal, and dual-channel recording switches.

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Product Details

Platforms Supported
Cloud
Android
Training
Documentation

Fastcall Frequently Asked Questions

Q: What kinds of users and organization types does Fastcall work with?
Fastcall works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fastcall support in their product?
Fastcall supports these languages: English.
Q: What other applications or services does Fastcall integrate with?
Fastcall integrates with: Salesforce, Slack, Twilio, and WhatsApp.
Q: Does Fastcall have an API?
Yes, Fastcall has an API.
Q: Does Fastcall have a mobile app?
Yes, Fastcall has a mobile app for Android.
Q: What type of training does Fastcall provide?
Fastcall provides training in the form of documentation.
Q: Does Fastcall offer a free trial?
Yes, Fastcall offers a free trial.
Q: How much does Fastcall cost?
Pricing for Fastcall starts at $30/user/month.

Fastcall Product Features

Call Tracking

Conversion Tracking Not Supported
Call Recording Not Supported
Caller Identification Not Supported
Call Routing Not Supported
Campaign Management Not Supported
Keyword Tracking Not Supported
IVR / Voice Recognition Not Supported
CRM Not Supported
Call Log Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported