Audience

Support teams interested in a solution to make technical support easier and faster

About Viewabo

Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.

Pricing

Starting Price:
$20 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Viewabo
Founded: 2014
United States
www.viewabo.com

Videos and Screen Captures

Viewabo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

Viewabo Frequently Asked Questions

Q: What kinds of users and organization types does Viewabo work with?
Q: What languages does Viewabo support in their product?
Q: What kind of support options does Viewabo offer?
Q: What other applications or services does Viewabo integrate with?
Q: What type of training does Viewabo provide?
Q: Does Viewabo offer a free trial?
Q: How much does Viewabo cost?

Viewabo Product Features

Augmented Reality

For Training / Education Not Supported
For Mapping Not Supported
Virtual Reality Not Supported
For Sales Not Supported
Object Recognition Not Supported
Drag & Drop Not Supported
3D Product Visualization Not Supported
Application Development Not Supported
Content Creation Not Supported
Simulation Not Supported
Usage Tracking / Analytics Not Supported
3D Objects Not Supported
Cross-Device Publishing Not Supported

Remote Support

Live Chat Not Supported
Diagnostic Tools Not Supported
File Transfer Not Supported
Remote Control Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Screen Sharing Not Supported
Surveys & Feedback Not Supported
Real-time Chat Not Supported

Remote Work

Collaboration Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported
Screen Sharing Not Supported
Credential Management Not Supported
Project Management Not Supported

Video Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported

Web Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported