VSight RemoteVSight
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Related Products
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About
The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training.
Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses.
Some of the key capabilities:
- Annotation on live video streams
- Collaboration on pdf manuals, and images
- Visualization of 3D objects in a real work environment
- Recording and archiving of sessions with all chat, shared documents, and user activity logs
- Freeze live view and annotate on it
Some of the benefits:
- Eliminate unnecessary traveling and associated costs
- Troubleshoot faster, reduce downtime and losses
- Increase expert utilization rate
- Build a knowledge base for training
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About
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Maintenance, operations, after-sales service, training, and digital transformation professionals at industrial enterprises who are looking for better ways to streamline their operations across their workforce.
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Audience
Support teams interested in a solution to make technical support easier and faster
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingContact VSight for pricing details.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$20 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationVSight
Founded: 2019
Lithuania
www.vsight.io
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Company InformationViewabo
Founded: 2014
United States
www.viewabo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Augmented Reality Features
3D Objects
Supported
3D Product Visualization
Supported
Application Development
Not Supported
Content Creation
Not Supported
Cross-Device Publishing
Supported
Drag & Drop
Supported
For Mapping
Not Supported
For Sales
Supported
For Training / Education
Supported
Object Recognition
Not Supported
Simulation
Not Supported
Usage Tracking / Analytics
Supported
Virtual Reality
Not Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Supported
Electronic Signature
Not Supported
Employee Monitoring
Supported
Live Chat
Supported
Meeting Management
Supported
Project Management
Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Supported
Task Management
Supported
Time Zone Tracking
Supported
Video Chat
Supported
Web Conferencing
Supported
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Integrations
Freshdesk
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Azure
Supported
Salesforce
Supported
Zendesk
Not Supported
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Integrations
Freshdesk
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Azure
Not Supported
Salesforce
Not Supported
Zendesk
Supported
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