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ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.

Introducing GoTo Resolve: Refreshingly simple IT support software designed for the ways your teams work today. Support your anywhere workforce with our all-in-one IT platform. Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation. Time-optimizing features like unattended access and multi-session handling let agents and employees get more done. With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running. Remote access, support, ticketing, and camera sharing – together at last. GoTo Resolve makes more possible for remote and in-house teams. Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are right there, including: - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and more

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.

CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily.

Plutomen Connect is a remote visual assistance solution that empowers frontline workers to seamlessly transfer knowledge throughout your operations and makes it even more convenient to solve issues remotely with HD video streaming. Experts can connect remotely with one click, diagnose technical issues at hand, and resolve them instantly. When paired with smart glass like RealWear, Plutomen Connect enhances remote assistance experience for frontliners as they can collaborate with each other remotely and diagnose issues with both hands. Get real-time visual guidance for daily MRO through real-time AR annotations on images & video recordings, a private encrypted chat module, intelligent analytics, an admin dashboard - complete digitalized self-help manuals and workflows with company's SOPs.  The solution can be integrated seamlessly with various industry-grade smart glasses and accessed on browser, smart android phones, iPhones, and tablets.

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.

HPE MyRoom Visual Remote Guidance (VRG) redefines collaboration by combining the robust features of MyRoom with wearable technology. With VRG, MyRoom users can see everything the wearable user sees in real time, allowing them to provide feedback, help resolve issues, capture screens and annotate. Stay productive and remote in your secure MyRoom environment with VRG. The MyRoom Assist plugin is designed to assist IT support staff by allowing them to request remote control of a desktop, share their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc.

oculavis SHARE is designed to take customer support for machine manufacturers to the next level. Stop traveling the world for service and establish digital business models. Provide machine documentation via Augmented Reality to your end users or connect live to your customers' point of view and solve problems remotely. In maintenance operations oculavis SHARE is used to reduce machine downtimes, increase first-time-fix-rates and boost the overall equipment effectiveness (OEE) of your production equipment in place. Stop losing productivity and take maintenance operations to the next level with oculavis SHARE. Remote video support, step-by-step instructions and augmented reality content for machines and plants represent our core modules. A variety of management features allow to embed oculavis SHARE in your operational processes to get the most out of your use cases.

HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings. Show and explain issues more easily by being able to start a live transmission on the spot with your smartphone or smart glass. Like in conventional remote assistance applications, videos and images are broadcast in real time between users, but enhanced with AR annotations. Once placed, sticky annotations remain in their position throughout the entire remote assistance call. This makes it easier to refer to the issues at hand. Just mark the position you are referring to with AR markings. Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations.

SimplyVideo uses Extended Reality (XR) and spatial computing to superpower video meetings. We enable teams to work together from anywhere in the world to solve problems faster and more efficiently than ever before. Enable field workers to carry out audits, inspections, and maintenance with help from remote experts in seconds. Eliminate the need for costly downtime, save money, and help the environment. Through SimplyVideo, you have the power to bring drones into your video calls, giving you a real-time overview of your team on the ground. Take your video calls to new heights, with our new drone integration. SimplyVideo can eliminate unnecessary travel, reduce downtime, and improve health & safety. Use the power of real-time video collaboration to get a birds-ey view and share critical data with your workers while they keep their hands free. This dramatically improves efficiency, speeds tasks up, and allows you to stay connected to your colleagues easily.

Enable innovation, improve output, and increase ROI. Enterprise-ready solutions on Magic Leap 1 arm your employees with tools to augment and enhance their skills. Get expert remote assistance to professionals, frontline workers, and field technicians anytime they need it. Hands-free capture and live streaming keeps workers engaged and focused on task completion. Convert inefficient paper processes to digital documentation that can be shared with workers instantly and updated regularly. Track results, improve performance, and cut down on costly errors. The workplace of the (near) future is intelligent and connected. Remote collaboration and 3D visualization will combine with real-world understanding, the AR cloud, and increased connectivity to deliver information and experience right where your business needs it to be, at any scale. Leverage the capabilities of Magic Leap 1 to solve real-world problems facing industries today.

Remote eye is a software solution based on smart glasses, smartphones, tablets and PCs to share information between on-site operators and support departments. It effectively assists users executing difficult tasks and operation maintenance, having real-time data at hand, while keeping a close look at the remote situation. Connect to an expert with live video remote assistance to support you and fix any problem. Hands-free, cloud based, screensharing and quality solutions to efficiently communicate and solve any issue. Remote Eye helps you to share information during the call, as well as recording and saving it for later revision with remote and third-party experts. Aditionally, the red dot pointer makes it easier to focus on what is relevant. We make it easy for you to focus on what really matters, which is why we: avoid communication cuts, ensure your information is safe and make your business relations easier with key customers.

With Consolto, it’s easy to simplify, organize and enhance your remote interactions. Our advanced video chat platform makes your remote meetings feel closer than ever by delivering powerful customization and personalization capabilities. Consolto makes video chat with clients seamless! No downloads, no installations, from within your website, right at the spot! Add text chat and appointment scheduling and you got a fully-featured virtual office from wherever you are. Additional features such as screen sharing, site analytics and social messaging make Consolto a complete communication solution for any consultants, sales and support teams. Consolto’s comprehensive video chat solution gives you everything you need to deliver highly-personalized, super effective remote meetings with your clients. From advanced scheduling, payments to a mini-CRM and 3D-demo capabilities, we’ve got you covered!

Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera.

Ensure business continuity, increase operations efficiency and solve talent shortages with REFLEKT Remote. Our secure and enterprise-ready Remote AR solution connects your front-line workers and service technicians with on-demand expertise. Solve problems first and fast by using live video collaboration and instantly connecting to an expert or co-worker. It’s just one click to establish a secure live session between phones, tablets, smart glasses, notebooks and desktop PCs. ABB is a leading Industry player using the white-labeled Remote Insights solution and enterprise features such as Area Management to solve issues faster and easier. ABB Ability Remote Insights© increases the service quality of ABB divisions, where users are leveraging mobile devices and Head Mounted Displays to solve complex issues.

Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.

Collaborate in VR/AR anytime, from anywhere, using any device. Imaginate is an immersive and interactive collaboration SaaS software on smartglasses and smartphones for impactful training and support of heavy equipment and processes in the Automotive, Energy, Construction, FMCG and Pharmaceutical sectors. When collaborating with engaging and contextual data, the possibilities are endless! Sell more, train better, design faster, improve your operations. With Imaginate, it always has better context, better timelines and better results. Imaginate’s comprehensive 3D conferencing capabilities can be extended to a wide range of industries. Learn how we can help your enterprise move towards next-generation productivity.

Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed.

A Patent Pending augmented reality communication and collaboration tool for architectural, engineering, and construction industries. AUGmentecture is an augmented reality platform for design collaboration that enables the viewing of 3D models in augmented reality (AR) format. Over 10,000 users and over 500,000 models viewed, AUGmentecture is the only augmented reality application that is effortless, rapid in converting models, and consistent in the market. One of the leading applications in the AR space, the AUGmentecture app is rated as the highest start in the Autodesk App Store as well as Android and iOS stores. Architects, engineers, and design professionals are using the AUGmentecture platform to display their 3D models in augmented reality on mobile devices and share them with colleagues. Our goal is to make augmented reality a day to day design communication and collaboration tool for architects, designers, and artists to simply Design, Upload, and View their models on

Campfire is a new startup focused on holographic collaboration for design and engineering workflows. Led by pioneers of today’s most well-known augmented reality platforms, Campfire provides a new generation of devices and applications that enable globally distributed teams to work with 3D models as if sharing a central holographic projector. Campfire’s solution dramatically advances the state-of-the-art for visual performance, ease of use, and workflow integration over current AR/VR offerings and is built on a foundation of more than 60 patents. Industry leaders including frog design are using Campfire with commercial availability targeted for this Fall. No WiFi or BlueTooth to setup, just snap-on and power-on to launch the Campfire app. Manipulate and explore 3D models with a range of tools you can learn in minutes. Text entry is a breeze and the touchscreen enables more precise controls than hand or arm movements.

Microsoft Mesh enables presence and shared experiences from anywhere – on any device – through mixed reality applications. Connect with new depth and dimension. Engage with eye contact, facial expressions, and gestures. Your personality shines as technology fades away. Digital intelligence comes to the real world. See, share, and collaborate on persistent 3D content. This common understanding ignites ideas, sparks creativity, and forms powerful bonds. Enjoy the freedom to access Mesh on HoloLens 2, VR headsets, mobile phones, tablets, or PCs – using any Mesh-enabled app. Project yourself as your most lifelike, photorealistic self in mixed reality to interact as if you’re there in person. Move through your world and get relevant, digital information when, and where, you need it. This fluidity accelerates decision-making and speeds problem-solving.

sphere is a mixed reality platform for enterprises that do not rely on heavy and expensive customization. It is an out-of-the-box solution for easy integration of MR into business processes, with sphere, businesses can increase safety while saving time and money. It covers all common mixed reality use cases for use across several different industries, namely remote assistance, digital collaboration, workflow support, and life-size overlays. All applications are compatible with a wide range of operating systems and devices. Our solution can be run on nearly all mobile devices, computers, and mixed-reality glasses. The use of different devices within the same company does not pose a problem. Currently, iOS, Android, and Windows are supported with the support of MacOS being on the horizon. Independent of platform choice, parts of our software can also be used as a browser application. sphere is hosted on the cloud for security and efficiency reasons.

Fed-up with calls, chats, and visits? Are you looking for a one-stop augmented reality remote assistance software to assist your workforce remotely with quicker solutions and avoid unexpected downtime? Then, your solution is right here. Technicians can assess the issues with the user camera stream and guide with hand drawing, marking, or text in real-time. These AR annotations will appear over the user screen. XRmeet, helps to overcome geographical barriers in the in-situ inspections without travels, and saves time and cost. It also helps to provide accurate and assertive instructions quickly and resolves issues. XRmeet provides facility to collaborate with multiple teams together , thus enhancing the decision making quicker and easier. It helps knowledge transfer between the expert and novices without any delay and right in action. Non experts can self service and resolve issues by their own through quick remote assistance with AR support.

‍Teams can share their perspective with live drawings, augmented reality arrows, laser pointers, speech-to-text live transcription, and walkie-talkies, alongside familiar tools such as chat messaging and screen sharing. ‍With Tandem, you set permissions globally and query data easily using external business intelligence tools. Our platform is Single-Sign-On (SSO) compatible and integrates with enterprise access directories. ‍Using our robust logs, you can keep high-level enterprise data accurate and organized for users and device registrations. ‍With video conferencing that’s available on desktop, mobile, and headset devices, you can take your team with you wherever you go in your facility. ‍Show collaborators a close-up view of equipment and instruments through a video camera on a wearable headset. Move around objects to troubleshoot with critical speed.

No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.

Proximie is a technology platform that allows clinicians to virtually ‘scrub in’ to any operating room or cath lab from anywhere in the world. By empowering clinicians to share their skills in real-time, we can reduce variation in care and ensure every patient receives the best healthcare every single time. Proximie allows multiple people in remote locations to virtually interact in a way which mimics what they would experience if they were collaborating in the same operating room. It means they can physically show each other where to make an incision, in real-time, or use physical gestures to illustrate a technique. Using artificial intelligence, machine learning and augmented reality, clinicians can remotely interact in a live procedure or assessment from start to finish, in a visually and intuitive way. Proximie is light, easily deployed on low bandwidth, and as usable in austere environments as it is in high-end hospitals.

Next-gen enterprise remote access and support, featuring Single Sign-On, Conditional Access, Multitenancy, and more — infinitely scalable and securely controlled. TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment. TeamViewer Tensor secure remote connectivity powers employee IT support and customer support for organizations across all industries around the world, enabling support technicians to instantly connect to, manage, remotely control and support any computer and mobile device.

Kiber3 empowers workforce providing "Instant Expertise Everywhere" where there is a need to accomplish ambitious tasks in challenging conditions. Kiber3 is a head mounted display integrated with property software for remote collaboration, that allows the consultation and sharing of real time informations and interaction between several participants through the use of Augmented Reality technology tools. Kiber3 allows remote workers to rapidly diagnose, inspect, operate and manage assets. Kiber 3 Kit, a rugged head-mounted device with a unique binocular visor, is designed to perform efficiently on the real needs of field and remote working collaboration and gets the job done, now. Interaction between people through technology is easy, safe and efficient.

Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.

ARki allows instant Augmented Reality experiences so that you can view, share and communicate design with ease. Create your own dynamic AR experiences with the ARki toolkit. ARki helps you visualize 3d projects in Augmented Reality, so that you can view, share and communicate design with clarity. AR/3D Mode - Mixed reality allows on-site visualization so that models can be located in any environment or viewed in 3D. Store models on your own device so that you can access models without the internet. Anchor full-scale Augmented Reality experiences. ARki provides real-time visualization at any scale, allowing users to explore 3d models on-site, with complete navigational freedom. Upgrade to the ARki Pro version and get unlimited access to a huge, constantly growing collection of interactive features to experience in AR.

Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.

Despite being 80% of the workforce, your front line teams have been largely overlooked by technology providers. We aim to fix this. Atheer is a fully integrated Front Line Worker Platform that intelligently connects front line teams to the assistance they need to perform their best work, safely and effectively. Atheer enables the world’s industrial leaders to reimagine the way they provide assistance to all their front line teams, wherever they might be. Help your users help themselves with contextual knowledge, documentation, resources and training. Build, deploy & optimize visual work assistance. Work instructions, inspections, checklists, guides, SOPs, and jobs. Powerful AR enabled video sessions provide remote assistance to where it is needed. Secure. Global. All devices.

Empower your workers and customers with immediate access to the content, people, smart data and guidance needed to inspect and solve issues quickly. Deployed globally, the Onsight Augmented Reality Platform increases operational efficiency in industries such as manufacturing, aviation, energy, heavy equipment and field service. Onsight is an augmented reality enterprise platform built to perform in rugged environment including areas with extremely low bandwidth. Backed by central management, Onsight offers valuable insights through robust data analytics and dashboards. With a broad range of software capabilities and optional inspection accessories, the Onsight platform is the most comprehensive augmented reality enterprise software on the market. Create an integrated knowledge base of data, images, and recordings, automatically tagged with relevant IoT data and through AI computer vision capabilities.

Creating an XR solution or experience is one thing. Enabling ease of delivery, management and analysis of virtual experiences is another crucial element in scaling XR across the organization. Snobal Cloud allows organizations to deliver, manage and analyse their XR solutions. All Snobal XR solutions are deployed through Snobal Cloud. We understand the complexity of delivering and managing XR solutions and experiences for business. Snobal Cloud makes it easy especially for remote working teams. Our platform simplifies the process of delivering your XR solutions and experiences to your end users. Use Snobal Cloud to manage your XR solution or experiences from end to end. Juggling device management, user management and experience management is made easy. Snobal Cloud provides customers with control over managing devices, user access and permissions, managing XP experiences/environments, uploading and changing content and managing changes to spoken content.

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs. Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime. All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.

Create collaborative and fully compliant digital journeys on your platform without changing a single line of code or installing software. Surfly helps thousands of AXA agents sell faster by digitally recreating the in-person sales experience on their platform. Agents and customers collaborate remotely to choose a policy, e-sign documents, and make their first payment. Surfly Co-browsing is faster, safer, and easier to use than screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It enables active, secure, and compliant two-way collaboration that can never be replicated with screen sharing. Why use multiple external tools like Zoom and Docusign when you can just do everything in one Surfly Session? Upload, review, annotate, and e-sign any document without ever leaving your own website or portal. Surfly’s solution is flexible enough to work on the fly without any integrations as a virtual layer on top of your existing platforms.

With the rise of the mobile workforce, IT departments are faced with the challenge of providing remote support for employees spanning across multiple. , Remote Access keeps teams connected. You can easily deploy software upgrades, diagnose and resolve IT issues, and collaborate with colleagues. Prevents users from accidentally clicking on a malicious link stopping malware in its tracks irrespective of the vector – email, Skype, attachments, or websites. Stop data theft with real time alerts based on defined keywords, file actions, special formats such as SSN or credit card number, and unauthorized privilege change. Full video recording and keyword searching of each device in case you need to review and analyze. Employee Monitoring prevents users from clicking on malicious links helping you to stop malware in its tracks, irrespective of the platform (email, Skype, attachments, websites, Slack, etc.).

Provide high-quality remote video interactions at any time, anywhere, and on any device. Provide secure video appointments between patients and clinicians. Empower customer service agents to engage and support customers through live video. Enable effective collaboration between field workers and experts using video. Support appointment-driven and instant one-to-one real-time video interactions. Deliver a seamless experience with reminders, one-click invites, and more. Maintain data security with end-to-end encryption that is fully compliant with GDPR and HIPAA regulations. Record sessions to provide full audit trails. Guarantee a great experience with video that adapts to poor network conditions. Automatically fallback to audio to keep the conversation going without interruption. Provide assistance seamlessly across devices, operating systems, and browsers. Remove the need for any downloads or software installations to start connecting with ease.

RemoteSpark allows remote workers to establish a low-bandwidth, secure video and audio call with subject matter experts when they need help solving a complex problem. The expert, who can be located anywhere in the world, can then see what the remote worker sees and use holographic assets to support the task, all the while keeping the user heads-up and hands-free. RemoteSpark boasts the lowest internet-bandwidth requirements of any augmented reality communications platform on the market. Ideal for remote locations, a minimum of only 256kbps is required to operate voice & video calls, including 3D holograms, and IoT integrations. Reliable calls can be run while connected to a mobile hotspot. Built to meet and beat the highest security standards, all communications and assets are fully encrypted, end-to-end, in transit and at rest. To meet a wide range of data governance requirements, on-premise cloud computing options are available and can operate fully air-gapped.

A better way to collaborate within and between companies. Virtual workspaces where internal and external teams can meet, share content securely, collaborate, and get work done. Say goodbye to all your “guest-access” issues! Connect instantly with colleagues, clients and partners. Meet face to face in HD video. Review documents and chat live in a secure environment. Stay compliant and move business forward with everything just a click away. Need a better way to share information within and outside your company? Avoid email overload and out-of-date documents. Challo workspaces bring content to everyone’s fingertips – files, emails, links and application data – all up to date and in compliance with your company’s privacy policies. Challo keeps you working face to face no matter where you are. Communicate as a team over HD voice and video. Chat and share screens. Invite clients, partners and colleagues simply by sending a link. Control what participants see on their screens.

At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.

Discover the features that power the new standard for team communication. After signing up, all basic features can be used on iOS, Android, and desktop devices. In addition, Gemvision is compatible with many currently available smart glasses that run on Android. Are you ready for more? Real-time augmented instructions, live on-screen drawing, or screencasting with colleagues. Let's finish every job you start. Watch with multiple viewers through the eyes of the person wearing the smart glasses, set up a conference call with multiple users, or use this feature for your own specific needs involving multiple users working together, using all the augmented in-call functionalities. Call someone that is not a member of your organization. You can still use every augmented call feature of the platform. Create a link in a few steps, and share it through mail or even Whatsapp. This feature allows you to quickly connect to people that do not need to be in your environment.

If ineffective troubleshooting has caused degraded customer experiences or if you lack visibility into diagnostics, Splunk® AR can help decrease your mean-time-to-resolution (MTTR). Whether your workforce is on the factory floor or up in a cell tower, you can use Splunk to view mobile dashboards and data visualizations overlaid on corresponding assets, empowering even non-technical users to take action through guided workflows and more accessible information. Check out how our customers are using Splunk Augmented Reality. Click here to learn more about how puget sound Energy has implemented Splunk AR to monitor facilities and improve responses to outages using real-time data.

For your private label web meeting services, live conference meetings, no other platform will connect guests to your meeting faster than the enterprise-class power of Live Conference PRO™. With literally no experience, anyone can achieve awesome results using this non-technical, point-and-click web meeting solution. Each meeting room can be populated with company approved YouTube videos, PowerPoint slides, etc. For Network Marketing organizations, this is important and relevant because it allows the company to have full control over the sales and supporting materials which members use to grow their own downlines in live web meetings. See, talk, text chat, show a PowerPoint, YouTube video, share files and create highly customized Video Postcards. Guests can attend your meetings – from anywhere by installing the free meeting app, then type a 5 digit code for your meeting. People can join your meeting on a 3G or 4G data connection! Wi-Fi is better, but not required.

Radical is a software development kit that integrates directly into existing Enterprise software applications to enable seamless and secure sharing in real-time of complex 2D and 3D data across AR, VR, Desktop & Mobile devices. The Radical SDK offers different implementation options from universal collaboration based on command sharing to immersive collaboration enabling AR, VR and XR experiences, through to the collaborative thread combining datasets to deliver contextual solutions. Radical supports use cases throughout the product life cycle from design review to smart factory applications. The Radical SDK is now licensed by over 200 industry leaders around the world, connecting remote workers and making collaboration more effective. By extending existing enterprise software applications with the power of immersive technologies, Radical is helping companies to reduce the design iteration cycle, decrease wastage and minimise manufacturing errors.