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About

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

About

Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise productivity platform for medium and large enterprises in such industries as logistics, after-sales, automotive, manufacture, field service, retail, and food & beverage.

Audience

Support teams interested in a solution to make technical support easier and faster

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/frontline/

Company Information

Viewabo
Founded: 2014
United States
www.viewabo.com

Alternatives

ADTANCE Smart Service

ADTANCE Smart Service

ADTANCE GmbH & Co. KG

Alternatives

Plutomen Connect

Plutomen Connect

Plutomen Technologies

Categories

Categories

Augmented Reality Features

3D Objects Supported
3D Product Visualization Supported
Application Development Supported
Content Creation Supported
Cross-Device Publishing Supported
Drag & Drop Supported
For Mapping Not Supported
For Sales Not Supported
For Training / Education Supported
Object Recognition Supported
Simulation Not Supported
Usage Tracking / Analytics Supported
Virtual Reality Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Clarity Security Supported
Freshdesk Not Supported
SAP Store Supported
ThreatAware Supported
Zendesk Not Supported

Integrations

Clarity Security Not Supported
Freshdesk Supported
SAP Store Not Supported
ThreatAware Not Supported
Zendesk Supported
Claim TeamViewer Frontline and update features and information
Claim TeamViewer Frontline and update features and information
Claim Viewabo and update features and information
Claim Viewabo and update features and information