Audience

Hostcomm is ideal for enterprises and service organizations seeking to reduce customer support costs and improve resolution times by combining AI automation with human expertise and remote visual assistance

About Hostcomm

Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.

Pricing

Starting Price:
£45/month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Hostcomm
Founded: 2004
United Kingdom & USA
www.hostcomm.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online

Hostcomm Frequently Asked Questions

Q: What kinds of users and organization types does Hostcomm work with?
Q: What languages does Hostcomm support in their product?
Q: What kind of support options does Hostcomm offer?
Q: What type of training does Hostcomm provide?
Q: Does Hostcomm offer a free trial?
Q: How much does Hostcomm cost?

Hostcomm Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Predictive Dialer

Campaign Specific Caller ID Not Supported
Call Recording Not Supported
FTC Compliance Not Supported
Contact Management Not Supported
Lead Management Not Supported
Call Monitoring Not Supported
Call Results Not Supported
Callback Scheduling Not Supported
Call Transfer Not Supported
Lead Capture Not Supported
FCC Compliance Not Supported

SIP Trunk

Toll-Free Numbers Not Supported
Multiple DID Options Not Supported
Call Data Records Not Supported
e911 Not Supported
Caller ID Not Supported
PSTN Forwarding Not Supported
Automatic Fail-over Routing Not Supported
Disaster Recovery Not Supported
International Numbers Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported