Audience
Companies of all sizes
About TechSee
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
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Pricing
Starting Price:
$29.99/month/user
Company Information
TechSee
Israel
www.techsee.me/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
TechSee Frequently Asked Questions
Q: What kinds of users and organization types does TechSee work with?
TechSee works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TechSee support in their product?
TechSee supports these languages: English.
Q: What kind of support options does TechSee offer?
TechSee offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does TechSee integrate with?
TechSee integrates with: Amdocs Customer Experience Suite, CSG Advanced Convergent Platform (ACP), Microsoft Dynamics GP, Genesys Cloud CX, Microsoft 365, Oracle Service, Pega Customer Service, Salesforce, Salesforce Agentforce Service, ServiceNow, and Zendesk.
Q: Does TechSee have an API?
Yes, TechSee has an API.
Q: Does TechSee have a mobile app?
Yes, TechSee has a mobile app for iPad, iPhone, and Android.
Q: What type of training does TechSee provide?
TechSee provides training in the form of live online and webinars.
Q: How much does TechSee cost?
Pricing for TechSee starts at $29.99/month/user.
Q: What pricing for support is available for TechSee?
TechSee offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for TechSee?
TechSee offers training included with purchase and additional fee / premium available.
TechSee Product Features
Artificial Intelligence
For Healthcare
Supported
For Sales
Supported
For eCommerce
Supported
Image Recognition
Supported
Machine Learning
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Chatbot
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Computer Vision
Blob Detection & Analysis
Supported
Building Tools
Supported
Image Processing
Supported
Multiple Image Type Support
Not Supported
Reporting / Analytics Integration
Not Supported
Smart Camera Integration
Not Supported
Remote Support
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work
Electronic Signature
Supported
Live Chat
Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Video Chat
Supported
Collaboration
Not Supported
Credential Management
Not Supported
Employee Monitoring
Not Supported
Meeting Management
Not Supported
Project Management
Not Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Web Conferencing
Not Supported
