TechSee Alternatives

ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.

LogMeIn Rescue by GoTo, is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs. Help agents and employees get more done. With features like system info, scripting, and unattended access, help desk technicians can identify and solve problems – even on inactive devices – without interrupting employees. Your remote access software should never compromise your safety. Rescue keeps users and your business equally protected with banking-grade 256-bit AES encryption, HIPAA-compliant multi-factor authentication, and more. Plus, with features like permission-based security, SSO, password policies, and IP login restrictions, you can ensure security across the board.

Ada's AI-powered platform empowers non-technical teams to create personalized experiences for your customers. Ada helps you improve CSAT, optimize costs, and generate revenue through Automated Customer Experience (ACX). Automate your most valuable interactions. Answer common support questions, deliver personalized interaction, and anticipate customer needs - all from one AI-driven brand interaction platform. With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team, support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform. Ada's Automated Brand Interaction (ABI) framework shifts the value from simply answering common support questions to taking action and eventually anticipating customer needs.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR

Companies use Blitzz ExpertView™ to get more done, increase profits, and improve customer satisfaction without frustrating users with complex software. The customer support industry needs a change. A remote video support platform can set your business apart. Blitzz has helped companies save time and money while increasing customer satisfaction. You've got to see it to believe it. ExpertView™ solves for problems across a wide range of industries. Experience how Blitzz helps companies achieve more. If you've been turned off by remote support tools in the past, it's because they failed to deliver the essential tools and experience required for a thriving support team.

Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.

At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.

No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.

Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.

Enable innovation, improve output, and increase ROI. Enterprise-ready solutions on Magic Leap 1 arm your employees with tools to augment and enhance their skills. Get expert remote assistance to professionals, frontline workers, and field technicians anytime they need it. Hands-free capture and live streaming keeps workers engaged and focused on task completion. Convert inefficient paper processes to digital documentation that can be shared with workers instantly and updated regularly. Track results, improve performance, and cut down on costly errors. The workplace of the (near) future is intelligent and connected. Remote collaboration and 3D visualization will combine with real-world understanding, the AR cloud, and increased connectivity to deliver information and experience right where your business needs it to be, at any scale. Leverage the capabilities of Magic Leap 1 to solve real-world problems facing industries today.

HyperIndustry supports field technicians with paperless industrial augmented reality instructions in real time using mobiles and wearables. From sourcing to engineering and integration, we assist our partners in finding the smartglass solution that best fits their needs. Thanks to the HyperIndustry Platform you can create a digital layout of your equipment even in challenging and changing environments. You need not rely on out of date information as you are now enabled to update the digital assets anytime to take the best out of the solution.

Proximie is a technology platform that allows clinicians to virtually ‘scrub in’ to any operating room or cath lab from anywhere in the world. By empowering clinicians to share their skills in real-time, we can reduce variation in care and ensure every patient receives the best healthcare every single time. Proximie allows multiple people in remote locations to virtually interact in a way which mimics what they would experience if they were collaborating in the same operating room. It means they can physically show each other where to make an incision, in real-time, or use physical gestures to illustrate a technique. Using artificial intelligence, machine learning and augmented reality, clinicians can remotely interact in a live procedure or assessment from start to finish, in a visually and intuitive way. Proximie is light, easily deployed on low bandwidth, and as usable in austere environments as it is in high-end hospitals.

Next-gen enterprise remote access and support, featuring Single Sign-On, Conditional Access, Multitenancy, and more — infinitely scalable and securely controlled. TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment. TeamViewer Tensor secure remote connectivity powers employee IT support and customer support for organizations across all industries around the world, enabling support technicians to instantly connect to, manage, remotely control and support any computer and mobile device.

Deliver higher productivity, higher quality, and reduced costs with wearable computing and augmented reality solutions. Easily and quickly deliver customized enterprise apps for smart glasses, smart phones, tablets, and augmented reality devices. Skylight abstracts the tedious plumbing and infrastructure required for app development, integration, deployment, and management. Applications developed in Skylight can be deployed across a range of devices so you can utilize the best device for the job without additional development burden. Skylight is the fastest way to build scalable enterprise apps for wearable, augmented reality, and mobile devices. No specialized AR or mobile app development expertise required. Skylight provides all the building blocks to quickly build and deploy solutions that are tailored to your organization’s specific needs.

Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.

Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.

Present your company or product in an interactive and innovative way. We can create an AR presentation with images, video and animation. Hold 3D objects in different shapes, forms or colors in the palm of your hand. We can create an AR environment with multiple products. An AR quiz where you can inspect any object and learn in an engaging way. We can create an AR quiz with multiple questions and recording of the results. An open-source platform (github.com/rvdleun) to create and share Augmented Reality Creative commons design to create your own cubes with this template ARCUBE is build upon Aframe.io and AR.js

Collaborate in VR/AR anytime, from anywhere, using any device. Imaginate is an immersive and interactive collaboration SaaS software on smartglasses and smartphones for impactful training and support of heavy equipment and processes in the Automotive, Energy, Construction, FMCG and Pharmaceutical sectors. When collaborating with engaging and contextual data, the possibilities are endless! Sell more, train better, design faster, improve your operations. With Imaginate, it always has better context, better timelines and better results. Imaginate’s comprehensive 3D conferencing capabilities can be extended to a wide range of industries. Learn how we can help your enterprise move towards next-generation productivity.

Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs. Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime. All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.

View visualisations securely by simply opening a link to a controlled platform on the web. No need to pre-install any software executable or license key. Create audience specific visualisations with rich levels of detail from multiple sources. Context-specific, reusable templates can be applied automatically, allowing you to repurpose your digital assets. The Virtalis Reach viewer can be embedded in corporate templates or web pages, enhanced via a comprehensive API and allows for collaborative sessions between users. From global distribution, to automated pipelines and templates for visualisation creation, Virtalis Reach is designed to put visualisation at the heart of effective operations. Invite colleagues, partners and customers in collaborative sessions by simply sharing a link. All participants need to join is a (mobile) browser.

CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily.

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field.

Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera.

Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed.

Streamlining visual data analysis for easy, accessible AI-powered insights, regardless of industry or technical knowledge. Build your tailored AI application with EyePop. Embark on your project journey today, leveraging our advanced computer vision technology. Discover the untapped potential in your images and videos. Our platform delivers deep insights into your media, enhancing user experiences and boosting engagement. Building a custom application is a breeze with our intuitive no/low code platform. Anyone can easily create Pops that work with existing images, videos, or even real-time streams. Develop powerful, tailored computer vision solutions and make the most of your visual data. Empower decision-making with AI-driven insights, revolutionizing computer vision interaction. Build custom computer vision apps effortlessly with EyePop.ai’s no/low code platform for all skill levels.

Chooch is an industry-leading, full lifecycle AI-powered computer vision platform that detects visuals, objects, and actions in video images and responds with pre-programmed actions using customizable alerts. It services the entire machine learning AI workflow from data augmentation tools, model training and hosting, edge device deployment, real-time inferencing, and smart analytics. This provides organizations with the ability to apply computer vision in the broadest variety of use cases from a single platform. Chooch AI Vision can be deployed quickly with ReadyNow models for the most common use cases like fall detection and workplace safety, face recognition, demographics, weapon detection, and more. Using existing cameras and edge infrastructure, models can be deployed to video streams detecting patterns and anomalies and witness real-time insights in seconds.

Make work easier with step-by-step instructions, digital training guides and real-time data visualization. REFLEKT ONE is a modular Augmented Reality Platform for front-line workers including the AR Viewer application and our no-code content platform. With the AR Viewer your teams visualize critical information and IoT data on all major platforms and AR glasses. Workers are faced with complex products and processes every day. Outdated documentation and tools make their life even more complicated. Traditional manuals are history. Make information easy to consume to avoid mistakes and increase productivity. Visual step-by-step instructions displayed in the worker's field-of-view provide a friction-less experience. Service engineers get trained with the white-labeled augmented reality software available on iOS, Android, Windows, and Microsoft HoloLens.

BUNDLAR is an Augmented Reality (AR) Platform designed for organizations to rapidly create, edit and access augmented reality experiences in a matter of minutes, without having to write a single line of code. The easy-to-use AR Platform empowers users to scale, track, and provide experiential training, learning, and marketing solutions that are built for today’s audience, and deliver measurable results. The no-code platform consists of a CMS, API, and free app; all you need to create, edit, deploy and access augmented reality experiences.

Reduce the dependence on training and experience by documenting processes in a way that works! REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communicating knowledge to anyone within the company’s ecosystem. Easy to use with short on-boarding times, plug-and-play with flexible integration options, use your existing hardware, cloud or on-premise deployment. Increase operator productivity by comprehensively guiding them through complex processes. Reduce human error through easy to follow, interactive instructions that guide your team as they perform their daily tasks. Augment operator engagement through work instruction’s feedback loop. Minimize quality defects through automatic in-line quality inspections. Speed-up your time-to-production so you can launch products faster.

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Bringing virtual reality to consumers is one of the most exciting things a business can do. We have unparalleled skills in 3D modeling, rendering, animation, and VR app development so we can help you create virtual experiences that will blow people’s minds. Retail, manufacturing, education, and other industries use augmented reality to get ahead and improve their competitive advantage. We build augmented reality solutions for companies looking to provide interactive experiences to their customers. We build, maintain, and support dedicated software development teams managed directly by our clients, and provide recruitment and relocation services for those interested in hiring developers to work on-site in their home office. We provide a full-cycle implementation for proof-of-concept and large software development projects alike. New technologies have a huge impact on different industries.

Create augmented reality content with Zapworks, the most powerful all in one WebAR platform. Zapworks comes with tools such as Designer, Studio and integrations with Universal AR tools. We have a tool for every skill level, enabling you to create an AR experience. Designer is our no-code solution for creating webAR experiences without downloads, apps, or coding. Studio is a user-friendly AR content creation tool with the flexibility and power of a code editor. We also offer a best-in-class computer vision library as SDK's for multiple platforms, including Unity. Users can create AR experiences placing elements in the real world, tracked to an image or to a user's face, as well as embedding 3D content into any website builder. Zapworks Training equips teams with the skills to understand and utilize new technology without any pre-requisites. This enables stakeholders from across the business to participate and comprehend how it will impact the world.

Cogniac’s no-code solution enables organizations to capitalize on the latest developments in Artificial Intelligence (AI) and convolutional neural networks to deliver superhuman operational performance. Cogniac’s AI machine vision platform enables enterprise customers to achieve Industry 4.0 standards through visual data management and automation. Cogniac helps organizations’ operations divisions deliver smart continuous improvement. The Cogniac user interface has been designed and built to be operated by a non-technical user. With simplicity at its heart, the drag and drop nature of the Cogniac platform allows subject matter experts to focus on the tasks that drive the most value. Cogniac’s platform can identify defects from as little as 100 labeled images. Once trained by 25 approved and 75 defective images, the Cogniac AI will deliver results that are comparable to a human subject matter expert within hours of set-up.

NexGen Virtual Office is a revolutionary digital office focused on creating PLACE and PRESENCE, making togetherness possible even when you’re apart. Beautifully designed, custom digital offices for remote teams and schools with real-time in-office status, 1-click secure video conferencing, advanced chat, and more. Missing from most digital office platforms is the presence of visible company culture. With NexGen Virtual Office’s customization options increase team engagement and the presence of Culture. Customization options include custom floor plans, room function and design, company branding, custom bots, and more. See how NexGen’s digital space can best fit your needs through a live demo and discuss a customized solution and pricing.

Ticketing, powered by your Slack conversations Halp is a modern ticketing help desk for humans that love Slack. Empower your remote teams to be happier and more productive. Turn any message into a ticket with an emoji. Report on your team's requests no matter where they come from. Never do the same work twice. A powerful workflow engine paired with machine learning ensures routine tasks and questions get resolved faster. Your customers are your colleagues, your friends. Communicate in the most natural way, and make ticketing a breeze. Halp's powerful Ticketing Platform is perfect for fast growing teams. If you already have a ticketing solution in place, we offer deep integrations with Zendesk, Jira, and more.

Mojo XR is a virtual reality platform for effective business meetings and collaboration in Virtual Reality technology. Work together anytime, from anywhere. It’s a new way of learning by doing in a safe, virtual environment. Mojo XR works with all popular VR headsets and it is compatible with PC systems. Visual presence and communication between coworkers at the same time, no matter where you are. Customized collaboration spaces by adding 3D models. Over 200 ready-to-use 3D objects to create your own space. Innovative employee education by virtual reality simulations and learning-by-doing altitude in a safe, virtual environment. Open your files from a computer to share and edit them in VR. Let your 3D models become real-life objects. Prototype new products or build a showroom for your clients. With high-quality 3D sound and voice chat, you will feel like in real-life meetings. Convenient collaboration for project workshops without time-consuming IRL meetings.

Using cutting edge technologies such VR/AR/MR, our solutions deliver greater KPIs and reduce costs. Allows to simulate work-related situations in order to practice job skills more effectively and at lower costs. We are experts in collecting and translating data from VR/AR devices to meaningful results. The Parallel provides custom software solutions using VR/AR/MR technologies and platforms for enterprises across the UK and worldwide. Aiming to be a part of the value added chain at each stage of work with our customers The Parallel has built an array of XR solutions redefining enterprises. With our XR solutions our customers have been able to boost sales metrics, employees’ effectiveness, and business value. Reinforce your marketing through creative freedom associated with creation of any kind of marketing content from VR application, saving marketing departments money.

Fed-up with calls, chats, and visits? Are you looking for a one-stop augmented reality remote assistance software to assist your workforce remotely with quicker solutions and avoid unexpected downtime? Then, your solution is right here. Technicians can assess the issues with the user camera stream and guide with hand drawing, marking, or text in real-time. These AR annotations will appear over the user screen. XRmeet, helps to overcome geographical barriers in the in-situ inspections without travels, and saves time and cost. It also helps to provide accurate and assertive instructions quickly and resolves issues. XRmeet provides facility to collaborate with multiple teams together , thus enhancing the decision making quicker and easier. It helps knowledge transfer between the expert and novices without any delay and right in action. Non experts can self service and resolve issues by their own through quick remote assistance with AR support.

AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter. Benefits: - Cost and Time Savings - Improved Efficiency and Productivity - Reduced Training Time - Safety and Risk Mitigation - Enhanced Customer Experience - Data Collection and Analysis

Empower your workers and customers with immediate access to the content, people, smart data and guidance needed to inspect and solve issues quickly. Deployed globally, the Onsight Augmented Reality Platform increases operational efficiency in industries such as manufacturing, aviation, energy, heavy equipment and field service. Onsight is an augmented reality enterprise platform built to perform in rugged environment including areas with extremely low bandwidth. Backed by central management, Onsight offers valuable insights through robust data analytics and dashboards. With a broad range of software capabilities and optional inspection accessories, the Onsight platform is the most comprehensive augmented reality enterprise software on the market. Create an integrated knowledge base of data, images, and recordings, automatically tagged with relevant IoT data and through AI computer vision capabilities.

Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.

Vuforia is a comprehensive, scalable enterprise AR platform. Our wide-ranging solution suite ensures that we can provide the right AR technology to every customer based on their business needs. Vuforia provides the fastest, easiest and most advanced AR content development solutions to help industrial enterprise customers address workforce challenges and meet business goals. Vuforia’s Augmented Reality solutions have numerous practical applications—where to start depends on understanding where you'll get the fastest, most meaningful ROI. These use cases stand out as offering easy adoption, clear returns, tangible benefits, and a roadmap to scale up. Use industrial AR to improve workforce productivity, efficiency and customer satisfaction with real-time, step-by-step work instructions. Analytics and automation have changed manufacturing operations. AR is now transforming human processes by accelerating skills development and empowering guidance.

Eye4Task is a simple, secure and scalable cloud-based platform. Available both as SaaS in multi-cloud (Amazon AWS and Google GPC) and in private-cloud on-premises, it activates in a few hours and allows you to be immediately operational, anywhere, safely. Eye4Task has an intuitive web interface designed for both SMEs and corporate companies and has a smartphones and smart glasses optimized Android App, with a specific UI/UX for each device. Each company can configure its platform independently, and customize it according to its needs, from the very first click. Eye4Task is also available in White Label, for those who want the remote support App to appear as their own service. Its open architecture also facilitates integration with third party systems (knowledge base and IoT platforms) through APIs and previously developed connectors.

UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues. Top HelpWire features: Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues, no matter where you are. Efficiently manage the daily IT support needs of your users remotely. Get instant remote connectivity to save time, effort, and money. Provide quick and reliable remote support to your users. Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software. Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection. Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer. View audit information to see which admin connected to each device, the session duration, and session notes. Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more. Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.