BlitzzBlitzz Remote Support
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Related Products
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About
Companies use Blitzz Remote Support to get more done, increase profits, and improve customer satisfaction without frustrating users with complex software. The customer support industry needs a change. A remote video support platform can set your business apart. Blitzz has helped companies save time and money while increasing customer satisfaction. You've got to see it to believe it. Remote Support solves for problems across a wide range of industries. Experience how Blitzz helps companies achieve more. If you've been turned off by remote support tools in the past, it's because they failed to deliver the essential tools and experience required for a thriving support team.
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About
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Field Service, Customer Care, Inspection, Insurance, Electric Charging
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Audience
Companies of all sizes
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35/user/month
Free Version
Supported
Free Trial
Supported
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Pricing
$29.99/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBlitzz Remote Support
Founded: 2016
United States
www.blitzz.co
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Company InformationTechSee
Israel
www.techsee.me/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Not Supported
Computer Vision Features
Blob Detection & Analysis
Supported
Building Tools
Supported
Image Processing
Supported
Multiple Image Type Support
Not Supported
Reporting / Analytics Integration
Not Supported
Smart Camera Integration
Not Supported
Remote Work Features
Collaboration
Not Supported
Credential Management
Not Supported
Electronic Signature
Supported
Employee Monitoring
Not Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Not Supported
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Integrations
Salesforce
Supported
Salesforce Agentforce Service
Supported
ServiceNow
Supported
Zendesk
Supported
Accela
Supported
Amdocs Customer Experience Suite
Not Supported
CSG Advanced Convergent Platform (ACP)
Not Supported
Freshdesk
Supported
Genesys Cloud CX
Not Supported
Microsoft 365
Not Supported
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Integrations
Salesforce
Supported
Salesforce Agentforce Service
Supported
ServiceNow
Supported
Zendesk
Supported
Accela
Not Supported
Amdocs Customer Experience Suite
Supported
CSG Advanced Convergent Platform (ACP)
Supported
Freshdesk
Not Supported
Genesys Cloud CX
Supported
Microsoft 365
Supported
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