REFLEKT ONE

REFLEKT ONE

RE'FLEKT
+
+

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About

Make work easier with step-by-step instructions, digital training guides and real-time data visualization. REFLEKT ONE is a modular Augmented Reality Platform for front-line workers including the AR Viewer application and our no-code content platform. With the AR Viewer your teams visualize critical information and IoT data on all major platforms and AR glasses. Workers are faced with complex products and processes every day. Outdated documentation and tools make their life even more complicated. Traditional manuals are history. Make information easy to consume to avoid mistakes and increase productivity. Visual step-by-step instructions displayed in the worker's field-of-view provide a friction-less experience. Service engineers get trained with the white-labeled augmented reality software available on iOS, Android, Windows, and Microsoft HoloLens.

About

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to augment the work of frontline workers with AR

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RE'FLEKT
Founded: 2012
Germany
www.re-flekt.com/reflekt-one

Company Information

TechSee
Israel
www.techsee.me/

Alternatives

Alternatives

Blitzz

Blitzz

Blitzz Remote Support

Categories

Categories

Augmented Reality Features

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision Features

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Ciara
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Ciara
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk
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