TeamViewer FrontlineTeamViewer
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Related Products
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About
TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert.
Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free.
Frontline is about connecting your workforce with the information and expertise they need to do their job right.
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About
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Enterprise productivity platform for medium and large enterprises in such industries as logistics, after-sales, automotive, manufacture, field service, retail, and food & beverage.
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Audience
Companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29.99/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/frontline/
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Company InformationTechSee
Israel
www.techsee.me/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
Augmented Reality Features
3D Objects
Supported
3D Product Visualization
Supported
Application Development
Supported
Content Creation
Supported
Cross-Device Publishing
Supported
Drag & Drop
Supported
For Mapping
Not Supported
For Sales
Not Supported
For Training / Education
Supported
Object Recognition
Supported
Simulation
Not Supported
Usage Tracking / Analytics
Supported
Virtual Reality
Supported
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Not Supported
Computer Vision Features
Blob Detection & Analysis
Supported
Building Tools
Supported
Image Processing
Supported
Multiple Image Type Support
Not Supported
Reporting / Analytics Integration
Not Supported
Smart Camera Integration
Not Supported
Remote Work Features
Collaboration
Not Supported
Credential Management
Not Supported
Electronic Signature
Supported
Employee Monitoring
Not Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Not Supported
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Integrations
Amdocs Customer Experience Suite
Not Supported
CSG Advanced Convergent Platform (ACP)
Not Supported
Clarity Security
Supported
Genesys Cloud CX
Not Supported
Microsoft 365
Not Supported
Microsoft Dynamics GP
Not Supported
Oracle Service
Not Supported
Pega Customer Service
Not Supported
SAP Store
Supported
Salesforce
Not Supported
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Integrations
Amdocs Customer Experience Suite
Supported
CSG Advanced Convergent Platform (ACP)
Supported
Clarity Security
Not Supported
Genesys Cloud CX
Supported
Microsoft 365
Supported
Microsoft Dynamics GP
Supported
Oracle Service
Supported
Pega Customer Service
Supported
SAP Store
Not Supported
Salesforce
Supported
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