HELPARVIEWAR
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About
HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings. Show and explain issues more easily by being able to start a live transmission on the spot with your smartphone or smart glass. Like in conventional remote assistance applications, videos and images are broadcast in real time between users, but enhanced with AR annotations. Once placed, sticky annotations remain in their position throughout the entire remote assistance call. This makes it easier to refer to the issues at hand. Just mark the position you are referring to with AR markings. Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations.
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About
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for an efficient collaborative solution for remote guidance
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Audience
Support teams interested in a solution to make technical support easier and faster
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$20 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVIEWAR
Founded: 2011
Austria
www.viewar.com/products/helpar
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Company InformationViewabo
Founded: 2014
United States
www.viewabo.com
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Categories |
Categories |
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