TeamViewer FrontlineTeamViewer
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Related Products
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About
TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert.
Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free.
Frontline is about connecting your workforce with the information and expertise they need to do their job right.
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About
Vizalia is a visual-assistance platform for customer service, after-sales, telesales and contact-center teams, including field-service organizations and BPOs. During a phone call, an agent sends the customer an SMS link that opens in a mobile browser without an app or account. The agent can view the customer's camera feed, annotate it and guide troubleshooting. For telesales, agents share offers, simulations and contracts during the call. Its 3D measurement feature reconstructs a space from smartphone video so agents can take measurements remotely. Vizalia integrates with telephony and CRM tools and provides a REST API. Pricing is based on annual visual-session volume, with unlimited users. The SaaS platform is ISO 27001 certified and hosted in France.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise productivity platform for medium and large enterprises in such industries as logistics, after-sales, automotive, manufacture, field service, retail, and food & beverage.
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Audience
Customer service, after-sales, telesales, contact-center, field-service and BPO teams supporting customers by phone.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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PricingVizalia charges for an annual volume of visual sessions, paid in advance. Per-session rates decrease at higher volumes, and users are unlimited. The agreement runs for three years, with annual prepayment and an option to exit after the first year with three months' notice. The session volume committed for the first year remains the commitment throughout the term.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/frontline/
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Company InformationVizalia
Founded: 2016
France
vizalia.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Augmented Reality Features
3D Objects
Supported
3D Product Visualization
Supported
Application Development
Supported
Content Creation
Supported
Cross-Device Publishing
Supported
Drag & Drop
Supported
For Mapping
Not Supported
For Sales
Not Supported
For Training / Education
Supported
Object Recognition
Supported
Simulation
Not Supported
Usage Tracking / Analytics
Supported
Virtual Reality
Supported
Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
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Integrations
Aircall
Not Supported
Clarity Security
Supported
SAP Store
Supported
ThreatAware
Supported
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Integrations
Aircall
Supported
Clarity Security
Not Supported
SAP Store
Not Supported
ThreatAware
Not Supported
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