Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
About CallPro CRM
CallPro CRM is a software system designed for outbound calling such as telemarketing, telesales, inside sales and lead generation. This scalable solution is used by small businesses as well as enterprise, it is hosted in high availability configurations in the UK, US and Europe and enjoys a broad geographic following. The system is designed to enable you to double your call volume compared to "regular" CRM systems. It is used in many different verticals including marketing companies, insurance, telecoms, energy and office services, to name but a few. Any company that does outbound calling would do well to investigate CallPro CRM. Many clients use it for remote working, particularly home working. The system is able to manage up to 999 separate databases within each instance (no need to sign up multiple times to the service!), making it ideal for agency work or multiple departments.
Other Popular Alternatives & Related Software
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Set up - Enjoy the simple setup process with our intuitive flowchart.
Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.
Collaborate - Track performance and route calls to your team members based on their roles and knowledge.
Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.
Supervise - Train and supervise agents in real-time
and obtain precise performance data.
Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Learn more
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation.
Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!
Learn more
Call Center Studio
Elevate your customer service with AI powered contact center software.
Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers.
Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen.
If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you!
Meet our user-friendly product!
💰 Pay-as-you-go
✔️ No hardware. No software. No maintenance
👨💻 Easy to use
🔗Smooth integration
Learn more
Acarda Outbound
Have a team of outbound calling agents and you want to see them make more calls, close more deals? The answer is Acarda Outbound Team! Working for yourself making outbound calls and you want to be more productive? The answer is Acarda Outbound Solo! Use the Acarda Outbound Call Center with your 3CX Phone to transform your telesales, telemarketing and appointment setting operation. The term autodialer is fairly elusive, this will help you understand what the differences are between them. A Preview Dialer will load the next call details for the agent to preview before the record is dialled out. Good for calls that require some research before contact is made with the call recipient. If the agent needs to click a button to initiate the dial then it operates like a speed dialer, Acarda Outbound is like this; however, if it dials out automatically after a set period of time it may also fall into the classification of an autodialer.
Learn more
Integrations
No integrations listed.
Company Information
FiveCRM
Founded: 1991
United States
callprocrm.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
CallPro CRM Product Features
Call Center
Call Scripting
Campaign Management
Database
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Recording
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
