Plutomen ConnectPlutomen Technologies
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Related Products
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About
Plutomen Connect is a remote visual assistance solution that empowers frontline workers to seamlessly transfer knowledge throughout your operations and makes it even more convenient to solve issues remotely with HD video streaming. Experts can connect remotely with one click, diagnose technical issues at hand, and resolve them instantly. When paired with smart glass like RealWear, Plutomen Connect enhances remote assistance experience for frontliners as they can collaborate with each other remotely and diagnose issues with both hands. Get real-time visual guidance for daily MRO through real-time AR annotations on images & video recordings, a private encrypted chat module, intelligent analytics, an admin dashboard - complete digitalized self-help manuals and workflows with company's SOPs. The solution can be integrated seamlessly with various industry-grade smart glasses and accessed on browser, smart android phones, iPhones, and tablets.
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About
Vizalia is a visual-assistance platform for customer service, after-sales, telesales and contact-center teams, including field-service organizations and BPOs. During a phone call, an agent sends the customer an SMS link that opens in a mobile browser without an app or account. The agent can view the customer's camera feed, annotate it and guide troubleshooting. For telesales, agents share offers, simulations and contracts during the call. Its 3D measurement feature reconstructs a space from smartphone video so agents can take measurements remotely. Vizalia integrates with telephony and CRM tools and provides a REST API. Pricing is based on annual visual-session volume, with unlimited users. The SaaS platform is ISO 27001 certified and hosted in France.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Industrial Enterprises
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Audience
Customer service, after-sales, telesales, contact-center, field-service and BPO teams supporting customers by phone.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingVizalia charges for an annual volume of visual sessions, paid in advance. Per-session rates decrease at higher volumes, and users are unlimited. The agreement runs for three years, with annual prepayment and an option to exit after the first year with three months' notice. The session volume committed for the first year remains the commitment throughout the term.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPlutomen Technologies
Founded: 2016
India
pluto-men.com
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Company InformationVizalia
Founded: 2016
France
vizalia.ai
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Categories |
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Integrations
Aircall
Not Supported
Plutomen Assist
Supported
Plutomen Workflow
Supported
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Integrations
Aircall
Supported
Plutomen Assist
Not Supported
Plutomen Workflow
Not Supported
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