Alternatives to TalaGuard Pro
Compare TalaGuard Pro alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TalaGuard Pro in 2026. Compare features, ratings, user reviews, pricing, and more from TalaGuard Pro competitors and alternatives in order to make an informed decision for your business.
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CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
2
Kixie PowerCall & SMS
Kixie
Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required! -
3
Voiso
Voiso
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.Starting Price: $49 per user per month -
4
Balto
Balto
Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals. Scale insights at the push of a button. Deliver excellent conversations every time. Prevent mistakes before they happen. -
5
XCALLY
Xenialab
XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software. In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities: - IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors; - WebRTC, Windows softphone and Omnichannel unified web GUI for agents. XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps. -
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Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
7
OTO
OTO Systems
OTO allows call centers 100% visibility of what is said during customer calls within 20 hours. Complement your NPS scoring with in-call intonation analytics. Identify call agent engagement and proactively set your WFM plan. Pick calls for QA faster. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Voice is the most valuable touchpoint between you and your customer. We're here to help you truly understand and leverage your voice data at scale. Whether you're building a mobile app or data analytics dashboards, our lightweight DeepToneTM engine gives you access to our powerful voice models on any device, providing you with a rich layer of acoustic labels for nearly every audio format.Starting Price: $100 per month -
8
VoiceOI
VoiceOI
VoiceOI is a web-based platform for building and running outbound voice bots for call centers, BPOs, lead-generation teams and other outbound operations. Users create recorded-voice bots with branching scripts or conversational AI agents in a visual builder, test call flows in a simulator, and run campaigns through VICIdial or a SIP carrier. Bots can qualify leads, detect answering machines, respond to spoken do-not-call requests and transfer qualified callers to human agents. The platform supports bulk provisioning and outcome write-back in VICIdial, campaign management, call records and transcripts, optional AI-voice disclosure, and Google Sheets exports on eligible plans. Pricing is prepaid per concurrent bot, with carrier charges billed separately. VoiceOI is designed for outbound calling; bot features, telephony options and workflows vary by plan.Starting Price: $30/month/bot -
9
Prodigal
Prodigal Technologies
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance. -
10
Klariqo
Klariqo
Klariqo is the compliance layer for call centers, BPOs, and pay-per-call agencies. It scores 100% of your calls, AI or human, against rules you write, and seals each one into a signed, tamper-evident record you own and can verify independently, built on the open vCon standard and independently witnessed. In regulated outbound (SSDI, ACA, Medicare, Debt Relief), every call becomes audit-ready evidence instead of a 2% QA sample and a 98% blind spot. Klariqo also runs AI voice agents that register directly on VICIdial or any SIP dialer as a remote extension. No Twilio, no dev team, 10-minute setup. 100,000+ calls in production across regulated verticals.Starting Price: $49/mo/agent -
11
Wink AI
Ambi Labs
Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers. -
12
Observe.AI
Observe.AI
Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. -
13
SwiftGuard
SwiftGuard
SwiftGuard is an AI receptionist for plumbing and heating businesses. When the plumber is under a sink or out on a callout, SwiftGuard answers the phone in the company's name, tells the caller it is an AI assistant, takes the caller's name, address and problem, and books the job into the connected Google Calendar based on real availability. A business chooses whether SwiftGuard answers every call or only the calls nobody picks up; forwarding is a short code dialled on the existing phone, so the business keeps its number. Callers can also move or cancel an existing appointment or leave a message, and every call lands in the dashboard with a recording, a transcript and the caller's details. Calls it cannot handle are flagged for a callback. The agent speaks English, Dutch, German, French, Italian and Spanish and switches language mid-call. Calls and transcripts are encrypted and deleted after 90 days. Three flat monthly plans include a bundle of call minutes with no per-minute charge.Starting Price: €69/month -
14
SalesLens
SalesLens
Use the next generation of AI to analyze call context to help the team sell more. With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. We analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities. Use the call evaluation templates or add your own questions to get a personalized quality report. For example, see if the salesperson asked open-ended questions about the customer's needs and suggested the next step at the end of the call. Simply upload a call for analysis to our platform. You'll get the result in just a few minutes! Get a detailed report of the call with answers to your questions about the quality of the manager's conversation. Evaluate real-time call quality scores, as well as the best and worst calls for training and coaching purposes for your sales team.Starting Price: $100 -
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Acepeak
Acepeak
Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform. -
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LeadDesk
LeadDesk
LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line? LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode. Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day. You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool? You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimize call center campaigns based on your real-time monitoring or historic reports.Starting Price: 89€ / license per month -
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Samespace
Samespace
Our comprehensive Contact Center Platform will double your CRM’s productivity and enhance your customer experience. Double your productivity by allowing teams to handle twice as many calls while automatically logging call activity. Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board. From virtual agents to routing, analytics to speech recognition and synthesis, our AI makes your workflows smarter and easier. Get the integrations, conversation tools, and insights your Contact Centers need to enhance your customer experience. Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective engagement every time.Starting Price: $25 per user per month -
18
wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
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OpenCall AI
OpenCall AI
OpenCall AI empowers your business, driving revenue, cutting overhead, and streamlining all phone activities for seamless operations. OpenCall improves sales, customer satisfaction, and margin. Our AI takes care of the routine calls, so your team has time for the moments that matter most. Every business is different. That's why OpenCall customizes an AI call center for each client. Our AI follows your existing processes so you can stay focused on what you do best. No more voicemails, call centers, or copying information to your EHR. HIPAA-compliant AI handles every call, improving the patient's experience while cutting costs by >50%. OpenCall is like a secretary in your pocket. We handle questions and booking requests and can even call potential clients for you. And we keep you updated without bothering you during meetings. OpenCall.ai shines in any market. Our advanced customization makes enterprise-grade options open to anyone.Starting Price: $0.15 per minute -
20
Kaleyra
Kaleyra
Transactional messages, OTPs, promotions: all delivered timely and safely to your customers’ mobile phones. IVR, Click-to-Call, call forwarding, call recording, and call masking features for any app, platform, or website. Conversate with your customers on the most widely-used instant messaging app, and send media attachments. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions. Design multi-channel communication flows with our easy drag-and-drop visual editor. Or use our pre-defined templates. You likely won’t need our support team, but we’re right here if you do. We offer enterprise-grade security to customers in highly-regulated sectors. Our technology allows growing any communication channel, without limits. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions.Starting Price: $ 0.004 per SMS -
21
Geomant
Geomant
Geomant works with your existing technology to take your customer experience to new heights. Through cloud-based solutions and seamless integrations, we unlock the potential of your contact center. A powerful, fully-featured cloud contact center system. The cloud-based infrastructure provides users with full functionality without the need for costly investment of a hardware environment or software licenses. Subscription-based pricing gives you the ability to scale licenses up or down according to actual business usage, so you never have to buy more licenses than you need. Can be deployed in as little as a few hours, meaning that you can quickly reap the benefits of adding a chat solution to your environment. Digital and social channels, in-queue and scheduled call back, call recording, and more! Real-time and historical performance management solutions for wallboards and agent desktops. Robust contact center capabilities for Microsoft Teams providing a fully omnichannel experience. -
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Delight your customers with human-like AI-powered contact center experiences, lower costs, and free up your human agents' time. Contact Center AI enables you to do just that. Free human agents to focus on more difficult and specialized calls, providing them with real-time information, workflows, and turn-by-turn guidance. Deliver lifelike customer experiences that support accurate multi-turn conversations, built with deep learning technologies powered by Google Assistant. Turn your conversations into insights through analytics and reporting that uncover key call drivers, customer sentiment, and more. Enable rich and conversational experiences with AI-powered capabilities. Contact Center AI offers natural interactions that redefine the possibilities of AI-powered conversation. Empower your teams with actionable insights. Enable natural interactions with virtual agents. Create agents that are superheroes for your customers.
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23
VoiceSpin
VoiceSpin
VoiceSpin, a veteran in outbound sales, harnesses 16 years of industry experience to offer a comprehensive platform integrating AI and automation. Utilizing VoiceSpin streamlines outbound sales, enhances productivity, and refines agent training. Its features eradicate manual tasks, freeing time for closing deals and hitting targets. Seamless integration ensures a smooth workflow sans system switching. Key features: AI Auto Dialer, Bulk SMS, Coaching Tools, International DIDs, Local Presence, CRM Integration, Real-time Call Monitoring, Reporting & Analytics, Speech Analyzer. Getting started with VoiceSpin is a breeze; sales teams can schedule a demo to explore its capabilities. Seamless integration and initiation of outbound calls yield immediate productivity gains and improved sales outcomes.Starting Price: $36/user/month -
24
VoiceBase
VoiceBase
Our customers discover new ways to lower call center costs, maximize revenue, and minimize compliance risk with our flexible, scalable solutions. Using AI, Natural Language Processing, and Intelligence Tools, we turn raw unstructured call data into structured, rich data for analysis. Make better business decisions from every sales, service, or marketing conversation. Voice Analytics software to transcribe contact center calls and organize the data for actionable insights. Automatically transcribe recordings with natural language processing (NLP). Analyze, inspect and categorize calls with our industry-leading query solution. Automatically detect and redact sensitive data PCI / PII data from the audio and transcript. Includes 40 paralinguistic metrics such as silence, overtalk, dynamism & sentiment. Detect and predict complex behavior with high accuracy using machine learning. Analyze chat, email, CRM, and support data for a complete view of customer interactions. -
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CallMiner Eureka
CallMiner
CallMiner Eureka leverages Artificial Intelligence (AI) and Machine Learning (ML) to analyze every customer interaction, across all channels, and automatically uncover actionable intelligence. We are continuously improving and expanding CallMiner Eureka products in an effort to provide our customers with the right, most updated tools to maximize ROI. Analytics workbench, discovery, category and scoring configuration. Agent/supervisor portal, direct performance feedback. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture for efficient speech analytics. PCI and sensitive data redaction from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. Brings speech analytics data story to life. Elevate the customer experience. Communicate via your customer’s preferred channels. Power your business with customer insights. Optimize outcomes. -
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HyperDial
HyperDial Technologies
HyperDial is a complete AI-powered cloud phone system built to lift connect rates and turn more calls into revenue. It pairs a global directory of local & toll-free numbers with local-presence dialing, automatic number rotation, and AI number-health monitoring that rests numbers before carriers flag them as spam. Predictive, auto, power and parallel dialers keep reps talking, not waiting, with automated follow-ups, voicemail drop, call scheduling and dispositions. A browser-based softphone (WebRTC) handles inbound and outbound calls, alongside IVR, smart routing, queues, forwarding, recording, transfers and conferencing. Real-time dashboards plus call, user and number reports track connect rates and team performance. Native integrations with HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack and Zapier, with an open API and webhooks, sync every call automatically. GDPR-aligned, encrypted and role-based from day one.Starting Price: $16/month -
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Zoom Contact Center
Zoom Communications
Zoom Contact Center is an AI-powered, omnichannel contact center platform that helps businesses manage customer service, sales, and support interactions across multiple communication channels. The software brings together voice, video, email, live chat, SMS, and social media messaging within a unified customer engagement environment. Its intelligent routing capabilities connect customers with appropriate agents based on their needs, agent skills, availability, and customer history. Zoom Contact Center provides AI-assisted conversation summaries, real-time agent guidance, sentiment analysis, and automated follow-up recommendations. The platform also offers call recording, interactive voice response (IVR), outbound dialing, customer journey analytics, and integrations with CRM systems. Additional workforce management, quality management, and virtual agent capabilities help organizations automate customer service workflows, evaluate employee performance, and improve contact center operatiStarting Price: $69 per agent per month -
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SecurityTime
SecurityTime
SecurityTime is an AI-powered security guard management software built for modern security companies in Australia. It streamlines rostering, GPS clock-in/out, automated timesheets, payroll exports, invoicing, compliance tracking, and real-time guard monitoring — all in one platform. Its standout feature is the AI Voice Call Agent, which automatically calls late guards within minutes to confirm ETA and sends weekly compliance reminders for expiring licences — reducing no-shows and compliance risks without manual follow-ups. With a powerful admin dashboard and mobile apps for guards (iOS & Android), SecurityTime replaces spreadsheets, calls, and fragmented systems with one unified solution. Designed for security companies, contractors, and operations managers looking to scale efficiently.Starting Price: $10/month -
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Yactraq
Yactraq
Yactraq is the industry value leader in speech analytics software. Our customers typically realize benefits across two broad functional areas. Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability. Contact Center Quality Management teams typically use speech analytics / audio mining as a way of leveraging AI / Machine Learning to evaluate the performance of their call agents. Yactraq offers customized free trials based on a clients own data so they can experience the value of our software before deciding to buy. Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses. -
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Contact Cubed
Contact Cubed
We are a speech analytics company that unlocks the hidden insights that are buried within your call recordings. Our automated AI driven platform keeps the spotlight on 100% of your customer interactions. Stop flying blind - see what's hiding in your calls by scheduling a demo today. Our seamlessly integrated solution analyzes 100% of your calls using our proprietary speech & voice analytics platform. Your internal processes & goals with the power of industry specific C.I and cutting edge A.I. is our recipe for your success. Whether you're looking to increase conversion, improve NPS or just simply create call efficiency, we are your all in on solution. Every industry from collections, insurance, sales through banking has its own nuances, language, normalcy and we cover them all. Our dedication to optimizing the call center management experience solves it from every angle from simplest to complex. -
31
StringeeX
StringeeX
A solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls. Process automation through AI, callbot, and chatbot integration helps improve agent performance and productivity. Operating for more than 800 clients with 40 million end-users, providing operation stability of up to 99.9%. Highly detailed overviews to assess the contact center’s productivity and agent KPIs. This supports the management process effectively. Save customer data with StringeeX contact using custom fields to identify customers, even as soon as they call. Save customer issues using tickets, allowing agents to track the entire process while handling customer issues.Starting Price: $12 per user per month -
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Leaping AI
Leaping AI
Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.Starting Price: $1000/month -
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ProxiGuard Patrol Management
ProxiGuard
ProxiGuard is a Real Time guard monitoring system which skyrockets the efficiency of security companies and offer them the ability to upgrade their services via technology. In brief, ProxiGuard incorporates all the basic features of a smart guard tour system solution. ProxiGuard guard tour system relieves officers from daily time-consuming processes such as filling paper reports and making repetitive phone calls to the Monitoring Center, provoking confusion and misunderstandings. The whole procedure is defined by strict guidelines and simple actions to take. Guards and officers can quickly send incidents reports, implement patrols and any other guard service by taking advantage of the last innovations in technology. Neither hardware infrastructure required nor software installation - minimum cost requirements.Starting Price: $39 per month -
34
RepVolt
Strategic Success Lab DOO
RepVolt turns a completed sales call transcript into cited coaching and ranked fixes. It is a call-to-coaching workspace for individual reps and small B2B sales teams. Upload or paste a call transcript. When the call supports a coaching note, RepVolt shows the line behind it, ranks up to 3 fixes, and gives you a better first line. The score stays as context for your role and call type. Paid plans add rehearsal when the first ranked fix has a matching drill. Check a later call to decide whether to keep working it, change your approach, or move down the list. The free analysis and paid workspace both accept a common transcript file or pasted text. Fireflies sync and a secure transcript connection for another recorder are available in the paid workspace. Analyze one call free with no signup or card. This is not a recurring free plan. Supported upload formats: PDF, DOCX, TXT, JSON, Markdown (.md/.markdown), CSV, TSV, VTT, and SRT, up to 10 MB.Starting Price: $29/month -
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Della AI
Della AI
Della AI is a web-based sales coaching platform for teams that sell by phone, including outbound sales and insurance teams. Della Live listens to calls in real time and displays a rep's approved script or suggested response when a prospect raises an objection. The platform also evaluates calls and provides transcripts, scores, coaching feedback, and reporting on common objections and rep responses. Della Practice lets reps rehearse with an AI voice prospect that can raise objections based on the team's call history, then scores practice sessions. Managers can use these tools to coach reps during live conversations, review performance, and prepare teams for recurring sales scenarios. Della is designed for sales managers and phone-based reps who want structured guidance and practice across calls.Starting Price: $129/seat/month -
36
Elision AI Voice Analysis
Elision Technologies
AI Voice Analysis is Elision Technologies' contact-center conversation analytics product for quality assurance and supervisory teams. It analyzes customer-agent calls to produce transcripts, sentiment and emotion indicators, intent and conversation-pattern insights, and automated call and agent scores. Teams can use these results to review service quality, check script and compliance behaviors, prioritize calls that need human attention, and support coaching. The platform is described as providing live sentiment and risk alerts during calls, alongside post-call scorecards and summaries. It is designed for contact-center operations such as customer support, sales, banking and finance, collections, and BPO/KPO services. Elision states that the product integrates natively with its DialShree and VoiceLink platforms.Starting Price: $100/month -
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Maetra
Maetra
Maetra is an AI governance and compliance control plane for teams operating tool-using AI agents. Discover inventories agents and capabilities; Comply maps systems to applicable frameworks and keeps reusable evidence current; Govern evaluates consequential actions against versioned policies and routes human approval when required. Secure scans prompts, messages, model outputs, and tool calls for prompt injection, data exposure, unsafe actions, and policy violations. Task Guard detects task drift, scope changes, and mismatched effects. Interaction Guard protects supported browser-AI prompts and files, while Audit preserves linked decision, approval, runtime, and change evidence. Teams can adopt modules separately or together through the web app, REST APIs, SDKs, and MCP. A 14-day no-card trial is available, with paid plans from $20/month.Starting Price: $20/month -
38
BlockGuard
BlockGuard
BlockGuard is a comprehensive suite of secure decentralized finance (DeFi) products designed to bridge the gap between traditional finance and the DeFi ecosystem. BlockGuard features a Layer 1 blockchain, BlockGuard Network (BGN), a user-friendly digital wallet called Fusio Wallet, a portfolio management solution called Fusio Portfolio, and two tokens to enable connections and investments in the DeFi space. BlockGuard aims to make DeFi accessible to a broader audience, facilitating the transition from traditional finance to decentralized solutions. -
39
Broadband Dynamics
Broadband Dynamics
Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network. -
40
Sharpen
Sharpen
Unify communications and contact center solutions into a single, optimized, remote-friendly experience. Deploy with minimal onboarding time. Integrate with your existing communication, productivity, and workflow applications. Low code / no-code interface makes data easy to query, export and automate. Measure and record service interactions the same way on every channel. We’re built for custom data reporting and analytics, measuring your ROI from day one. Deliver superior customer experiences through AI-supported decision-making and automated workflows. Foster agent engagement and agent development with timely, data-driven self-coaching and built in performance management. Gain efficiencies and insights across your organization with our modern interface. We scale quickly to meet spikes in demand – which means you can too. Join our network of experts transforming the future of call center technology.Starting Price: $99 per month -
41
Luron AI
Luron AI
Luron AI is a premium conversational AI platform for enterprise customer operations, built to handle inbound and outbound calls, chat, and SMS with human-like conversations, real-time context, and 24/7 availability. Its Voice AI platform replaces outdated IVR systems with intelligent voice automation that customers actually want to talk to, handling unlimited concurrent calls with natural, empathetic dialogue, real-time transcription, speaker diarization, searchable call logs, sentiment analysis, and seamless human handoff when live support is needed. Luron connects with CRMs, ticketing systems, payment gateways, telephony infrastructure, and 100+ enterprise systems, including Salesforce, HubSpot, Zendesk, and ServiceNow, so agents can sync data in real time and work with the current customer context. For digital channels, Luron’s Chat AI deploys across websites, mobile apps, WhatsApp, Messenger, and more, understanding intent, handling follow-ups and context switches, etc.Starting Price: $0.08 per minute -
42
Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
43
Vocodia
Vocodia
Vocodia is revolutionizing the contact center with next-generation conversational AI technology. an advanced software AI that allows you to automate and streamline your contact center operations. Perfect for the “heavy lifting” of cold calling lead gen, pre-qual, and regulatory compliance, DISA is the competitive edge that takes your business to the next level. Drive sales, sign up customers and propel promotions with the efficiency and consistency of a machine, all while reducing overhead costs and perfecting your customer experience. Drive sales, sign up customers and propel promotions with the efficiency and consistency of a machine, all while reducing overhead costs and perfecting your customer experience. DISA never goes off script, works 24/7/365 and never needs a break. It can cold call and pre-qualify relentlessly, or call with scheduling or payment reminders. DISA speaks with Incredibly natural-sounding voices. -
44
klink.cloud
K-LINK
klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.Starting Price: $14.99 -
45
Superagent
Superagent
Superagent is an open source AI safety and agent development platform that helps developers and organizations build, deploy, and protect AI-driven applications and assistants by embedding safety guardrails, runtime security, and compliance controls into agent workflows. It provides purpose-trained models and APIs (such as Guard, Verify, and Redact) that block prompt injections, malicious tool calls, data leakage, and unsafe outputs in real time, while red-teaming tests probe production systems for vulnerabilities and deliver findings with remediation guidance. Superagent integrates with existing AI systems at inference and tool-call layers to filter inputs/outputs, remove sensitive data like PII/PHI, enforce policy constraints, and stop unauthorized actions before they occur, offering unified observability, live trace logs, policy controls, and audit trails for security and engineering teams.Starting Price: Free -
46
Paradialer
Paradialer
Paradialer is a hosted parallel dialer for B2B sales teams, SDR groups, outbound agencies and other teams that run prospecting calls. It places multiple calls in a session and connects the representative to the first prospect who answers, while filtering voicemail. Users can organize contact lists into campaigns, follow customizable in-call scripts for openings and objections, and resume a session where it stopped. The platform logs call outcomes, duration, notes and recordings when enabled, and displays campaign metrics for calls, connections and booked appointments. It also provides CRM integrations, call-related automations, transcripts and workspaces for agencies managing separate client campaigns. Paradialer is offered as a subscription with one primary seat and additional seats for representatives.Starting Price: $199/month -
47
OttoQA
OttoQA
OttoQA is an AI-powered call center quality assurance platform that automates the QA scoring process. It adapts to your existing QA forms and processes, providing 95% accurate AI call scoring without per-seat licensing. OttoQA analyzes calls in under one minute (even 10-15 minute calls), delivers agent coaching insights, sentiment analysis, customer KPI predictions, and detailed call summaries. It supports QA in any language including Spanish, Mandarin, and Hindi. Features include question-level scoring, agent strengths and improvement areas identification, and the unique Redo feature that lets supervisors turn poorly executed calls into training opportunities. Pricing is based on call volume with month-to-month flexibility and no long-term contracts.Starting Price: $805.60/month -
48
Otofi
Otofi, Inc
Otofi is the AI-native phone system and contact center designed to transform how modern businesses handle voice operations. Built from the ground up with advanced conversational AI, Otofi automates inbound customer support, modernizes front desk operations, and powers high-converting outbound sales calls—delivering 24/7 coverage without sacrificing quality. Whether resolving complex support inquiries, conducting cold outreach, or executing instant speed-to-lead follow-ups, Otofi operates as a seamless AI voice workforce integrated directly into your business stack. Key Capabilities Outbound Sales Calls: Autonomous cold outreach, instant lead qualification, meeting booking, and high-volume prospect follow-ups. Automated Inbound Support: Instant, 24/7 call resolution that eliminates wait times and slashes operational overhead. Intelligent Front Desk: Autonomous call screening, context-aware routing, and automated message capture. -
49
Dextel
Dextel
Dextel is an AI-powered customer communication platform for businesses and agencies. It combines AI voice agents and receptionists with website chat, SMS and social messaging, appointment scheduling, and customer records. Dextel can answer common questions using business information and knowledge-base content, qualify requests, book appointments through Google Calendar, send confirmations, and transfer conversations to a person when needed. Teams can review call recordings, transcripts, summaries, contact notes, and conversation history in a shared inbox, and use workflows and webhooks to trigger follow-up actions. Solo operators and service businesses can use Dextel for customer intake and scheduling, while agencies can manage separate client accounts with white-label branding and subaccounts. An API supports management of agents, contacts, calendars, calls, messages, and workflows.Starting Price: $29/month -
50
Telenow
Telenow
Telenow is a voice AI platform for building and running production voice agents. Teams can create agents with a single prompt or a structured multi-context flow builder, attach phone numbers, and handle real inbound and outbound calls. The platform is model-agnostic: plug in Groq, Gemini, or OpenAI LLMs, and TTS from ElevenLabs, Cartesia, Sarvam, or Polly. It ships with 7 telephony integrations (Plivo, Exotel, Twilio and more), supports Hindi and English voices with automatic language switching, and integrates with Shopify, WordPress, n8n, and MCP. Open-source SDKs are available for developers.
