TalaGuard Pro

TalaGuard Pro

TALAGUARD SOFTWARE DEVELOPMENT SERVICE
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About

Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.

About

TalaGuard Pro is a Windows desktop assistant for call center agents, providing real-time support during customer calls. Press F1 for suggested responses based on the team's knowledge base, or F3 to ask policy questions answered from its documents. After each call, TalaGuard Pro generates a structured call note. Team leaders and QA staff can review call logs, QMS scores, coaching comments, and optional automated QA. Administrators manage settings through a role-based hierarchy. Customer details can be masked before they reach the AI, and teams can use their own AI key. Designed by a former call center agent, TalaGuard Pro uses hotkeys and short, in-call responses. Features include Help Me, Policy Chat, automatic call notes, QMS scoring, industry knowledge-base templates, and meeting transcription. A browser demo is available without signup, and paid plans include a 14-day free trial with no credit card required.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact Centers, Collection Agencies, Financial Services, Market Research, BPO, Fundraisers

Audience

Call centers, BPOs, and contact center teams seeking real-time AI support for agents, plus QA scoring and coaching for team leaders.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Broadband Dynamics
Founded: 1996
United States
www.broadbanddynamics.com

Company Information

TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded: 2026
Philippines
talaguard.pro

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Categories

AI Call Center Supported
Cloud PBX Supported
IVR Supported
SD-WAN Supported

Categories

AI Call Center Supported

Integrations

Claude Not Supported
Debtmaster Supported

Integrations

Claude Supported
Debtmaster Not Supported
Claim Broadband Dynamics and update features and information
Claim Broadband Dynamics and update features and information
Claim TalaGuard Pro and update features and information
Claim TalaGuard Pro and update features and information