Audience
Companies searching for an AI contact center for an anywhere workforce
About Sharpen
Unify communications and contact center solutions into a single, optimized, remote-friendly experience. Deploy with minimal onboarding time. Integrate with your existing communication, productivity, and workflow applications. Low code / no-code interface makes data easy to query, export and automate. Measure and record service interactions the same way on every channel. We’re built for custom data reporting and analytics, measuring your ROI from day one. Deliver superior customer experiences through AI-supported decision-making and automated workflows. Foster agent engagement and agent development with timely, data-driven self-coaching and built in performance management. Gain efficiencies and insights across your organization with our modern interface. We scale quickly to meet spikes in demand – which means you can too. Join our network of experts transforming the future of call center technology.
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Pricing
Starting Price:
$99 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Sharpen
Founded: 2007
United States
sharpencx.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Sharpen Frequently Asked Questions
Sharpen Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Outbound Call Center
Predictive Dialer
Queue Management
