Voiso
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience.
A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more.
By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.
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Cortex XDR
Fewer alerts, end-to-end automation, smarter security operations. The industry’s most comprehensive product suite for security operations empowering enterprises with the best-in-class detection, investigation, automation and response capabilities. Cortex XDR™ is the industry’s only detection and response platform that runs on fully integrated endpoint, network, and cloud data. Manage alerts, standardize processes and automate actions of over 300 third-party products with Cortex XSOAR – the industry's leading security orchestration, automation and response platform. Collect, transform, and integrate your enterprise’s security data to enable Palo Alto Networks solutions. Make the world’s highest-fidelity threat intelligence with unrivaled context available to power up investigation, prevention and response.
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Cortex
Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.
Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.
• Within minutes, determine who owns each service with Cortex’s AI service ownership model across thousands of repositories.
• Standardize golden paths using Workflows, enabling teams to scaffold new services & provision infrastructure in minutes.
• Consistently uphold best practices and standards across your organization with automated Scorecards and targeted Initiatives.
• Make informed, impactful actions based on real-time insights.
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Local Measure Engage
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service.
Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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