Audience
Companies that need a powerful contact center platform that integrates with their CRM
About Samespace
Our comprehensive Contact Center Platform will double your CRM’s productivity and enhance your customer experience. Double your productivity by allowing teams to handle twice as many calls while automatically logging call activity. Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board. From virtual agents to routing, analytics to speech recognition and synthesis, our AI makes your workflows smarter and easier. Get the integrations, conversation tools, and insights your Contact Centers need to enhance your customer experience. Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective engagement every time.
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Pricing
Starting Price:
$25 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Samespace
Founded: 2016
United States
www.samespace.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
Samespace Frequently Asked Questions
Q: What kinds of users and organization types does Samespace work with?
Samespace works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Samespace support in their product?
Samespace supports these languages: English.
Q: What kind of support options does Samespace offer?
Samespace offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Samespace integrate with?
Samespace integrates with: Zendesk Sell, Freshdesk, HubSpot CRM, HubSpot Customer Platform, Pipedrive, Salesforce, and Zapier.
Q: What type of training does Samespace provide?
Samespace provides training in the form of documentation, live online, and in person.
Q: Does Samespace offer a free trial?
Yes, Samespace offers a free trial.
Q: How much does Samespace cost?
Pricing for Samespace starts at $25 per user per month.
Samespace Product Features
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Database
Not Supported
Escalation Management
Not Supported
Predictive Dialer
Not Supported
