TalaGuard ProTALAGUARD SOFTWARE DEVELOPMENT SERVICE
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Related Products
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About
SwiftGuard is an AI receptionist for plumbing and heating businesses. When the plumber is under a sink or out on a callout, SwiftGuard answers the phone in the company's name, tells the caller it is an AI assistant, takes the caller's name, address and problem, and books the job into the connected Google Calendar based on real availability. A business chooses whether SwiftGuard answers every call or only the calls nobody picks up; forwarding is a short code dialled on the existing phone, so the business keeps its number. Callers can also move or cancel an existing appointment or leave a message, and every call lands in the dashboard with a recording, a transcript and the caller's details. Calls it cannot handle are flagged for a callback. The agent speaks English, Dutch, German, French, Italian and Spanish and switches language mid-call. Calls and transcripts are encrypted and deleted after 90 days. Three flat monthly plans include a bundle of call minutes with no per-minute charge.
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About
TalaGuard Pro is a Windows desktop assistant for call center agents, providing real-time support during customer calls. Press F1 for suggested responses based on the team's knowledge base, or F3 to ask policy questions answered from its documents. After each call, TalaGuard Pro generates a structured call note.
Team leaders and QA staff can review call logs, QMS scores, coaching comments, and optional automated QA. Administrators manage settings through a role-based hierarchy. Customer details can be masked before they reach the AI, and teams can use their own AI key.
Designed by a former call center agent, TalaGuard Pro uses hotkeys and short, in-call responses. Features include Help Me, Policy Chat, automatic call notes, QMS scoring, industry knowledge-base templates, and meeting transcription. A browser demo is available without signup, and paid plans include a 14-day free trial with no credit card required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Plumbing and heating businesses, HVAC contractors and small field-service companies in Europe that miss calls while on the job
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Audience
Call centers, BPOs, and contact center teams seeking real-time AI support for agents, plus QA scoring and coaching for team leaders.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once. Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support. Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSwiftGuard
Founded: 2026
Netherlands
swiftguard.ai
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Company InformationTALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded: 2026
Philippines
talaguard.pro
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