TalaGuard Pro

TalaGuard Pro

TALAGUARD SOFTWARE DEVELOPMENT SERVICE
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About

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

About

TalaGuard Pro is a Windows desktop assistant for call center agents, providing real-time support during customer calls. Press F1 for suggested responses based on the team's knowledge base, or F3 to ask policy questions answered from its documents. After each call, TalaGuard Pro generates a structured call note. Team leaders and QA staff can review call logs, QMS scores, coaching comments, and optional automated QA. Administrators manage settings through a role-based hierarchy. Customer details can be masked before they reach the AI, and teams can use their own AI key. Designed by a former call center agent, TalaGuard Pro uses hotkeys and short, in-call responses. Features include Help Me, Policy Chat, automatic call notes, QMS scoring, industry knowledge-base templates, and meeting transcription. A browser demo is available without signup, and paid plans include a 14-day free trial with no credit card required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams and companies seeking a solution to setup a complete call management system

Audience

Call centers, BPOs, and contact center teams seeking real-time AI support for agents, plus QA scoring and coaching for team leaders.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Pricing

$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The features of their software like AI-enabled Omnichannel Solution, Live call monitoring dashboards and Flexible dialer modes made our day-to-day work much more efficient. Also, the 24/7 Customer Support helped us in gaining much more effective results recently.
  • The priority that they provide to their customers is appreciated and this in my opinion is the best advantage.

Cons

  • The Software is performing well and hasn't shown any Cons so far.
  • I have never faced an issue in their product so in my opinion there are no flaws or Cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ozonetel
Founded: 2007
United States
ozonetel.com

Company Information

TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded: 2026
Philippines
talaguard.pro

Alternatives

Alternatives

 OTO

OTO

OTO Systems
ATLAS

ATLAS

The Telephony Co.
astTECS

astTECS

*astTECS
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.
Prodigal

Prodigal

Prodigal Technologies

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Call Center Supported
Conversational AI Supported
Sales Dialers Supported
Speech Analytics Supported

Categories

AI Call Center Supported

Integrations

BoldDesk Supported
Claude Not Supported
Clinicea Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kylas Supported
Meritto Supported
Salesforce Supported
Sell.Do Supported
Slack Supported
Sprinklr Supported
Swift AMS Supported
Zendesk Supported
Zoho CRM Supported

Integrations

BoldDesk Not Supported
Claude Supported
Clinicea Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kylas Not Supported
Meritto Not Supported
Salesforce Not Supported
Sell.Do Not Supported
Slack Not Supported
Sprinklr Not Supported
Swift AMS Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Ozonetel and update features and information
Claim Ozonetel and update features and information
Claim TalaGuard Pro and update features and information
Claim TalaGuard Pro and update features and information