Audience
Call centers and sales teams that need a speech analytics platform
About Contact Cubed
We are a speech analytics company that unlocks the hidden insights that are buried within your call recordings. Our automated AI driven platform keeps the spotlight on 100% of your customer interactions. Stop flying blind - see what's hiding in your calls by scheduling a demo today. Our seamlessly integrated solution analyzes 100% of your calls using our proprietary speech & voice analytics platform. Your internal processes & goals with the power of industry specific C.I and cutting edge A.I. is our recipe for your success. Whether you're looking to increase conversion, improve NPS or just simply create call efficiency, we are your all in on solution. Every industry from collections, insurance, sales through banking has its own nuances, language, normalcy and we cover them all. Our dedication to optimizing the call center management experience solves it from every angle from simplest to complex.
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Integrations
No integrations listed.
Company Information
Contact Cubed
United States
www.contactcubed.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
24/7 Live Support
Online
Contact Cubed Product Features
Call Center
Call Logging
Escalation Management
Reporting/Analytics
Blended Call Center
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Speech Analytics
Automatic Transcription
Call Recording
Predictive Analytics
Self-Service Search
Call Center Management
Customer Experience Management
Data Security
Natural Language Processing
Sentiment Analysis
Surveys & Feedback