Alternatives to Statlook
Compare Statlook alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Statlook in 2026. Compare features, ratings, user reviews, pricing, and more from Statlook competitors and alternatives in order to make an informed decision for your business.
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NinjaOne
NinjaOne
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. -
2
SuperOps
SuperOps
SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. -
3
Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. -
4
Thinfinity Workspace
Cybele Software, Inc.
Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication. -
5
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI, and by you. -
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Paessler PRTG
Paessler GmbH
Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many moreStarting Price: $2149 for PRTG 500 -
7
LogMeIn Resolve
GoTo
LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks. -
8
LogMeIn Rescue
GoTo
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.Starting Price: $109 per month -
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N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
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Elecard Boro
Elecard
Elecard Boro is a professional software solution for real-time video stream health monitoring and Quality of Service (QoS) & Quality of Experience (QoE) tracking across distributed networks. Designed for broadcasters, OTT providers, and IPTV operators, Boro utilizes distributed software probes to instantly isolate quality degradation across the entire delivery chain. How it works: Probes analyze UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams up to UHD. Multi-point measurements are aggregated on a centralized server, providing instant alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Start: Deploy probes on any hardware in 10–30 minutes • Deep Diagnostics: Tracks 50+ QoS/QoE parameters, SCTE-35 ad cues, and captures PCAP streams • Smart Dashboards: Visualizes service states and captures stream thumbnails • Easy Integration: Access via an intuitive web interface and integrate using WebHook, SNMP, and ControlAPIStarting Price: Custom Quote -
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Obkio
Obkio
Obkio is a network monitoring software, observability and diagnostics platform that gives IT teams, MSPs, and network engineers full visibility into network performance, from the office to the cloud. As a leading Network Performance Monitoring (NPM) tool, Obkio deploys lightweight monitoring agents at any location to continuously track latency, jitter, packet loss, and bandwidth, and run Visual Traceroutes across the entire network path. Obkio supports SD-WAN, MPLS, VoIP/UC, and multi-site network monitoring, plus application performance monitoring (APM) with HTTP, Web, and Teams tests. With Obkio Insight, diagnostics are automated, helping teams pinpoint whether issues originate in-house, with an ISP, or a third-party service, and hold providers accountable with real data. Fast to deploy with no hardware required, Obkio turns network data into clear diagnostics and insights. Helping teams reduce downtime, validate SLAs, and prove the performance they're paying for.Starting Price: $399 per month -
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Pulseway
MMSOFT Design
Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.Starting Price: $27/month -
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SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
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PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets. -
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BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
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Igiko Management Tools
Igiko
Igiko Management Tools is web-based software for remote access, management, and monitoring of physical and virtual machines within a permission-based security model. Igiko has a built-in remote desktop gateway that allows you to establish connections with your computers or VMs. Thanks to HTML5 RDP control implemented in the web console, users can work with remote desktops from anywhere using a web browser. Unlike most RMM tools, the Igiko application is an agentless service. You can only install it to one machine to provide monitoring, management, and remote access capabilities to all local computers and VMs. Embedded web server and tunnel providing clients with dedicated DNS address on Igiko server make configuring and accessing the application worldwide seamless and easy to operate. Igiko is ideal for small and medium enterprises, hosting providers, software development and engineering companies, e-learning companies, virtual labs, and home users.Starting Price: $5 for a machine (host or VM) -
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HomeGuard Activity Monitor
Veridium Software
HomeGuard is an advanced parental control and activity monitoring tool for family and child safety online and offline. Once installed HomeGuard will silently and automatically block all pornographic and inappropriate content online and record detailed website activity including time of visit and time spent on each website. Plus a built in keylogger, activity based screenshots, chat and email monitoring and filtering, program/games blocking and time restrictions, Internet and computer usage time restrictions, email notifications and more. HomeGuard is virtually impossible to tamper with, it cannot be bypassed using proxy servers and is unclosable and uninstallable unless the administrative password (provided during installation) is used. -
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Softchoice
Softchoice
VMware Enterprise Licensing Agreement (ELA). Simplify software asset management (SAM) for VMware. Make the most of your VMware investments. Even the most advanced IT department may struggle to procure, deploy and manage thousands of enterprise VMware assets. Navigating the negotiation and renewal process only adds time and complexity. Without a deep understanding of VMware licensing programs, terms and conditions, it’s easy to fall behind – and risk overspending. A VMware enterprise licensing agreement (ELA) simplifies licensing and reduces costs. With enterprise-wide coverage and 3-year terms, it frees IT resources from time-consuming licensing tasks. Working with Softchoice ensures you get the best value from your ELA. Make the most of your VMware investments. Right-size your SAM strategy. Enterprise software agreements have made it much more cost-effective to acquire the technology that powers your business. -
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Syteca
Syteca
Syteca — control privileged access and detect identity threats in one place. Syteca is a PAM platform built from the ground up with identity threat detection and response (ITDR) capabilities. Instead of bolting on monitoring after the fact, Syteca was designed monitoring-first: every privileged session is visible, recorded, and auditable from the start. The platform covers the full privileged access lifecycle — account discovery, credential vaulting, just-in-time access provisioning, MFA, and manual approval workflows. What sets it apart is what happens after access is granted: continuous session monitoring, risk detection during active sessions, and automated response actions (block the user, terminate the session, kill the process). Syteca works across Windows, macOS, and Linux, and supports on-premises, cloud, and hybrid deployments. Trusted by 1,500+ organizations in 70+ countries. Recognized by Gartner and KuppingerCole. -
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AeroAdmin
AeroAdmin
All-in-one solution for everyday tasks in professional and private life AeroAdmin is a free remote desktop software that does not require installation or configuration. It is ready for use right after downloading and easily connects computers in different local area networks, behind NAT. Key Features: > No Installation and Configuration > Connects Computers in Different LAN, and works behind NAT > Unattended Access to Remote PCS and SERVERS > Total AES + RSA EncryptionStarting Price: $89.99/year -
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MSP360 Connect
MSP360
MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location. The main features: ▸ Fast and stable connection ▸ Advanced security ▸ Multi-monitor support ▸ File transfer ▸ Session recording ▸ Text and voice chat ▸ Multi-user sessionsStarting Price: $89.99 per year -
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Infraon IMS
Infraon
A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.Starting Price: $10 per month -
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Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
24
EtherCAT® Tool
acontis technologies GmbH
The EC-Engineer is a software tool used for configuration and diagnosis of EtherCAT® networks. Using this single tool one can handle all required engineering and diagnosis tasks in a quick and comfortable way. The modern, clear and very intuitive user interface, which is also rarely using popup dialogs, is crucial for a smooth experience in configuring and diagnosis of customer's EtherCAT® systems. With the help of integrated EtherCAT master the connected slave devices can be scanned and operated. Get more details on this page: https://acontis.com/en/ecengineer.html Register for an free trail here: https://acontis.com/en/eceval.html -
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Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
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Axence nVision
Axence
Axence nVision is a professional solution designed to manage IT infrastructure regardless of size. A feature-packed system, Axence nVision provides all the functions required for seamless and efficient IT infrastruction management. It offers a set of six modules, which includes Network Monitoring for full IT infrastructure monitoring, Inventory for fast hardware and software audit, Users activity monitoring, Helpdesk for providing interactive IT technical support, Dataguard for data leak protection and Smarttime for time management and employee activity measurement. -
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RG System
RG System
Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!Starting Price: $1.50 -
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ACS Monitor
Anglia Computer Solutions Business Limited
ACS Monitor is self-hosted network monitoring built for MSPs, IT teams and homelab users who want full control of their data. Features include SNMP polling (v1/v2c/v3 with custom OIDs), 11 service monitor types (HTTP, ping, DNS, SSH, SMTP, TCP, FTP, POP3, IMAP, MySQL, HTTPS), website monitoring with SSL expiry and content change detection, network auto-discovery, and consecutive-failure alert thresholds via email, SMS, Slack and webhooks. 25 drag-and-drop dashboard widget types, link-shareable. Browser-based diagnostics including ping, traceroute, port scan, DNS lookup, SSL check, WHOIS and HTTP headers with live output. Full REST API. Two install options: a single-command installer for AlmaLinux, Ubuntu, Debian, Rocky, RHEL, Fedora and Raspberry Pi OS, or a bootable ISO for dedicated VM or bare metal deployments. Both deploy in well under half an hour. Free tier covers 100 devices with no time limit.Starting Price: £0 free forever, 100 devices -
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Splunk On-Call
Cisco
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.Starting Price: $27.00/month/user -
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Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
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HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
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HTTP Toolkit
HTTP Toolkit
Skim through traffic with highlighting by content type, status & source, or use powerful filtering tools to precisely match the messages that matter to you. Examine the URL, status, headers & body of each request or response, with inline explanations & docs from MDN. Dig into message bodies with highlighting & auto formatting for JSON, HTML, JS, hex and others, all using the power of Monaco, the editor from Visual Studio Code. Precisely match requests, jump to them when they appear, and edit anything: the target URL, method, headers or body. Manually respond directly to requests as they arrive, or pass them upstream, and pause & edit the real response on the way back. Step through HTTP traffic request by request, or manually mock endpoints and errors. Create rules to match requests and respond with your own content, to quickly prototype against new endpoints or services.Starting Price: Free -
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ConSol CM/Helpdesk
ConSol Consulting & Solutions Software GmbH
ConSol CM/Helpdesk is the solution for efficient IT support for customers and employees, made in Germany. CM/Helpdesk allows you - partially automated or manually - to find quick solutions for all incidents, and requests. All incoming inquiries (e-mail, web form or self-service-portal) are automatically recorded and forwarded to the respective processor in the 1st level, 2nd level or other specialist teams by integrated workflow logic. FAQs and suggested solutions are available to help you find a solution quickly. The integrated change management enables the creation and tracking of simple and complex changes. Problem management is used for the elimination of major errors. And best of all: all processes and data structures can be adapted to your needs.Starting Price: € 69,00/month/user -
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Serval
Serval
Serval is an AI-native IT service management platform designed to automate help-desk requests, access management, and workflow building for modern teams. The solution supports natural-language input; users can describe the task they want automated, and Serval builds and deploys the workflow, presenting both a no-code UI and underlying editable code for technical teams to inspect. It handles help-desk resolution across Slack, Teams, email, or web portal; automates access requests (including just-in-time access, role-provisioning, deprovisioning, and custom policies) via integrations with identity providers and SSO systems; and surfaces analytics and insights on ticket volume, automation rate, SLA compliance, and team performance. The platform supports bi-directional sync with existing ticketing systems, pre-built workflows for faster deployment, and a public API for data integration. -
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Unified communications and collaboration platforms form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight has never been more critical. Get the intelligent insight you need to harness innovative new ways to bring people together, from wherever they are. Ensure the tools your organization relies on just work and enhance the way your teams communicate and collaborate. Whether your people are in the office or working remotely, with IR Collaborate you can ensure the lines of communication are always open. Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
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36
Goverlan Reach
Goverlan Inc.
Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.Starting Price: $15.00/month/user -
37
Monitorpack Guard
Monitorpack
Monitorpack is an agentless IT monitoring solution designed to provide proactive monitoring, effective incident management and detailed reporting, all with seamless integration into the Microsoft ecosystem. You supervise all your sites with a new concept of solution which allows you to monitor everything, you have a complete ecosystem for supervision, maintenance and intervention, Use Automatic ticketing to all helpdesk solutions providing "email to ticket" option, You will Centralized all your Business Units/sites on a single reporting portal, Know the availability rate per site, per application environment (system, messaging, Active Directory, databases, etc.) Benefit from the sustainability of the latest Microsoft SQL server technologies, SQL Server Reporting Services. Freely provided SQL packages that you can use on-premises or in Azure with paginated reports.Starting Price: Addon of Monitorpack Discovery -
38
Prometheus
Prometheus
Power your metrics and alerting with a leading open-source monitoring solution. Prometheus fundamentally stores all data as time series: streams of timestamped values belonging to the same metric and the same set of labeled dimensions. Besides stored time series, Prometheus may generate temporary derived time series as the result of queries. Prometheus provides a functional query language called PromQL (Prometheus Query Language) that lets the user select and aggregate time series data in real time. The result of an expression can either be shown as a graph, viewed as tabular data in Prometheus's expression browser, or consumed by external systems via the HTTP API. Prometheus is configured via command-line flags and a configuration file. While the command-line flags configure immutable system parameters (such as storage locations, amount of data to keep on disk and in memory, etc.). Download: https://sourceforge.net/projects/prometheus.mirror/Starting Price: Free -
39
CloudStats
Aqua Networks
Monitor all resources of any Linux and Windows-based Cloud or Dedicated server. Monitor and URL, including SSL expiry, dates and get alerts if something happens. Backup your servers to Amazon S3 or Local storage all via CloudStats. View exactly which processes are consuming resources on your server. Add your System Administrators and Co-Founders with correct permissions to be able to view the stats. Configure Alerts to suit your needs and send them to the correct person on your team. CloudStats is a Website and Server Monitoring platform capable of monitoring Linux and Windows-based servers. CloudStats works by installing an Agent on your server which collects and sends data to the monitoring platform every minute. Yes, the Agent uses a secure SSL connection to send all data safely to the monitoring system. You need to open Ports 443 and 80 for agent connections. Port 443 is used for data transmission and port 80 is used for Pings and Keepalive requests.Starting Price: $5 per month -
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ScoutITAi
ScoutITAi
ScoutITAi is an AI-powered observability and reliability optimization platform designed to enhance IT operations, service reliability, and performance monitoring across networks, applications, and cloud environments. At its core is the patented Reliability Path Index (RPI), a 13-bucket scoring system that quantifies IT reliability using real-world industry data, providing dynamic visibility into service health. ScoutITAi leverages advanced analytics and AI-driven insights to deliver real-time monitoring, predictive trend analysis, and tailored recommendations to address potential disruptions. ScoutITAi's features include the ScoutITAi Reliability Advisor, which uses advanced analysis to improve IT service reliability, and a comprehensive dashboard that offers application stats and performance indicators. Users can monitor network performance across multiple locations, optimize web applications, and gain full visibility into their network with proactive monitoring. -
41
Huawei Cloud Eye
Huawei Cloud
Cloud Eye enables you to visualize metrics of cloud resources and services in real time. Cloud Eye allows you to easily analyze metrics aggregated using different methods; you can view metrics data for up to six months. Cloud Eye sends alarm notifications through emails and text messages or to HTTP/HTTPS endpoints when it detects abnormal metric trends, so you can respond to resource changes in real time. You can derive actionable insights from detailed metrics for your cloud servers. In addition, you can use the Agent, APIs, and SDKs to monitor custom metrics. Displays the monitoring data of the last six months for all cloud services and is enabled by default. Alarm rules can be configured for cloud resources in specific dimensions. Custom and default alarm templates facilitate batch creation of alarm rules. -
42
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
43
SoftPerfect Network Scanner
SoftPerfect
This fast, highly configurable IPv4/IPv6 scanner can streamline many of your network support procedures. Its well-designed interface, lightweight and portability coupled with an extensive range of options and advanced features make SoftPerfect Network Scanner an invaluable tool, whether you are a professional system administrator, someone providing occasional network maintenance, or a general user interested in computer security. SoftPerfect Network Scanner can ping computers, scan ports, discover shared folders and retrieve practically any information about network devices via WMI, SNMP, HTTP, SSH and PowerShell. It also scans for remote services, registry, files and performance counters; offers flexible filtering and display options and exports NetScan results to a variety of formats from XML to JSON.Starting Price: $29.11 one-time payment -
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Apache Guacamole
Apache Software Foundation
Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH. We call it clientless because no plugins or client software are required. Thanks to HTML5, once Guacamole is installed on a server, all you need to access your desktops is a web browser. Because the Guacamole client is an HTML5 web application, the use of your computers is not tied to any one device or location. As long as you have access to a web browser, you have access to your machines. Desktops accessed through Guacamole need not physically exist. With both Guacamole and a desktop operating system hosted in the cloud, you can combine the convenience of Guacamole with the resilience and flexibility of cloud computing. Apache Guacamole is and will always be free and open source software. It is licensed under the Apache License, and is actively maintained by a community of developers that use Guacamole to access their own development environments. -
45
KeyCDN
Proinity
KeyCDN is a high-performance content delivery network that has been built for the future. It only takes a few minutes to start delivering content to your users at a blazing fast speed. Each edge server is meticulously crafted with an advanced TCP stack, 100% SSD coverage, and much more. Every account, large or small, has access to all of our features, like HTTP/2, Brotli, TLS 1.3, and many more. Our network utilizes IP anycast and our latency-based routing technology for leading performance. Simply add a domain that you would like to supercharge. Optionally make advanced customizations or even use a custom subdomain. Effortlessly add to any CMS, framework, or custom application. Improve image performance by reducing the overall size and using the next-gen formats. Increase image speed by being distributed globally through our premium edge locations.Starting Price: $49 per year -
46
VisualEther
EventHelix.com, Inc.
VisualEther turns Wireshark packet captures (PCAP/PCAPNG) into readable sequence diagrams — and lets AI coding agents like Claude Code explain, in plain English, why a network session failed. Wireshark shows every packet but not the conversation. VisualEther draws it directly from the capture — frame-accurate and reproducible — using 82+ built-in protocol templates spanning 5G NR, 5G core, LTE, IMS/VoLTE, SIP/RTP, BGP, OSPF, DNS, HTTP/2, HTTP/3, TLS, Kerberos, Diameter, GTP, and industrial protocols (Modbus, DNP3, EtherNet/IP). A built-in MCP server extracts only the messages and fields that matter, so an AI agent reads kilobytes of structured data instead of megabytes of raw packets — then runs an author-debug-verify loop, citing frame numbers as evidence. Built on tshark: anything Wireshark can dissect, VisualEther can diagram. See, Triage, Diagnose, Automate. Windows (winget), macOS (Homebrew), Linux (apt/dnf). Free Community edition; paid Professional and Server editionsStarting Price: $499 -
47
VisionFlow
Visionera
Streamline internal processes with VisionFlow by Visionera. VisionFlow is a powerful unified platform for the development lifecycle of your business applications, software, and products. It is modular and covers key areas such as Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more.Starting Price: $20.00/month/user -
48
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.Starting Price: $9.00/month/user -
49
Lansweeper
Lansweeper
Discover your IT with Lansweeper, build your centralized IT Asset System of Record. With the Lansweeper Deepscan IP Scanner engine, you can audit all assets in your company network without installing software on them. Build an accurate network inventory of all your hardware, software and users. Scan Windows, Linux, and Mac devices. Keep track of your licenses, serial numbers and warranties of major brands like Dell, IBM, HP, Toshiba and many more. Detect Unauthorized Local Admins, unify Office 365 and AD User Data, get the netbios domain name, check for Windows updates and more. Discover all assets in your IT environment that you didn’t even knew about & take full control of your network. Download your free trial and start your IT asset management.Starting Price: $495.00/year -
50
AdminToys Suite
Lovelysoft
Allows you to centralized monitor computer's performance and reliability, manage processes remotely, inventory computers in your network for hardware configuration, view remote desktop, track and limit disk space usage, synchronize computer clocks, restart/shutdown/power on network computers, execute commands remotely, configure network adapters remotely, dump your network computer's statistic to CSV, TXT or HTML. Find 18 network tools inside. Monitor performance and reliability, alert administrators when system parameters are out of normal range. Explore processes and CPU utilization, view history of run and finished processes, run programs. Get system summary, view desktop remotely, inventory computers for hardware configuration. View data storage devices, perform HDDs health check, open, copy, move and delete files and folders.Starting Price: $149 one-time payment
