Audience

IT Departments, Service Providers and, Product and Kiosk Support.

About Goverlan Reach

Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.

Pricing

Starting Price:
$15.00/month/user
Pricing Details:
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Goverlan Inc.
Founded: 1998
United States
www.goverlan.com

Videos and Screen Captures

GoverlanReach-Multi-MachineScreenMonitor

GoverlanReach-Multi-MachineScreenMonitor

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Product Details

Platforms Supported
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Goverlan Reach Frequently Asked Questions

Q: What kinds of users and organization types does Goverlan Reach work with?
Q: What languages does Goverlan Reach support in their product?
Q: What kind of support options does Goverlan Reach offer?
Q: What other applications or services does Goverlan Reach integrate with?
Q: What type of training does Goverlan Reach provide?
Q: Does Goverlan Reach offer a free trial?
Q: How much does Goverlan Reach cost?

Goverlan Reach Product Features

IT Management

Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
Patch Management Supported
Remote Access Supported
Software Inventory Supported
User Activity Monitoring Supported
Capacity Monitoring Not Supported
IT Budgeting Not Supported
License Management Not Supported
Scheduling Not Supported

ITSM

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Dashboard Not Supported
Incident Management Not Supported
Self Service Portal Not Supported

Remote Desktop

Cross-Platform Access Not Supported
Mobile Device Access Not Supported
File Transfer Not Supported
Multi Monitor Support Not Supported
Remote Print Not Supported
Chat Not Supported
User Management Not Supported
Record Remote Sessions Not Supported
Remote Wake Not Supported
Group View Not Supported

Remote Support

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported
Screen Sharing Not Supported