Audience
IT Departments, Service Providers and, Product and Kiosk Support.
About Goverlan Reach
Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.
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Pricing
Starting Price:
$15.00/month/user
Pricing Details:
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial:
Free Trial available.
Integrations
Company Information
Goverlan Inc.
Founded: 1998
United States
www.goverlan.com
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Product Details
Platforms Supported
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Goverlan Reach Frequently Asked Questions
Goverlan Reach Product Features
IT Management
Compliance Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Software Inventory
User Activity Monitoring
Capacity Monitoring
IT Budgeting
License Management
Scheduling
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Problem Management
Project Management
Release & Deployment Management
Dashboard
Incident Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing