Audience
IT Departments, Service Providers and, Product and Kiosk Support.
About Goverlan Reach
Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.
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Pricing
Starting Price:
$15.00/month/user
Pricing Details:
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial:
Free Trial available.
Integrations
Company Information
Goverlan Inc.
Founded: 1998
United States
www.goverlan.com
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Product Details
Platforms Supported
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Goverlan Reach Frequently Asked Questions
Goverlan Reach Product Features
IT Management
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
Patch Management
Supported
Remote Access
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
Capacity Monitoring
Not Supported
IT Budgeting
Not Supported
License Management
Not Supported
Scheduling
Not Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Dashboard
Not Supported
Incident Management
Not Supported
Self Service Portal
Not Supported
Remote Support
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Screen Sharing
Not Supported