Audience
IT teams and companies seeking a cloud based solution to manage their security
About Infraon IMS
A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.
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Pricing
Starting Price:
$10 per month
Company Information
Infraon
India
infraon.io/infraon-ims.html
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Product Details
Platforms Supported
Cloud
Mac
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Infraon IMS Frequently Asked Questions
Infraon IMS Product Features
Asset Tracking
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Supported
Depreciation Tracking
Supported
Inventory Management
Supported
QR Codes
Supported
Checkout / Check-In
Not Supported
Disposal Tracking
Not Supported
Location Tracking
Not Supported
Reservations
Not Supported
Service History
Not Supported
Database Monitoring
Autodiscovery
Supported
Dashboard
Supported
Historical Trend Analysis
Supported
Multitenancy
Supported
Notifications / Alerts
Supported
Performance Monitoring
Supported
Predictive Analytics
Supported
Anomaly Detection
Not Supported
Capacity Planning
Not Supported
Dependency Tracking
Not Supported
Permissions / Access Controls
Not Supported
Prioritization
Not Supported
Query Analysis
Not Supported
Resource Optimization
Not Supported
Troubleshooting
Not Supported
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Community Forums
Not Supported
Live Chat
Not Supported
IT Asset Management
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
IT Service Management
Supported
Inventory Management
Supported
Maintenance Management
Not Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Not Supported
IT Infrastructure Monitoring
Alerts / Notifications
Supported
Application Monitoring
Supported
Bandwidth Monitoring
Supported
Capacity Planning
Supported
Configuration Change Management
Supported
Data Movement Monitoring
Supported
Health Monitoring
Supported
Multi-Platform Support
Supported
Performance Monitoring
Supported
Point-in-Time Visibility
Supported
Reporting / Analytics
Supported
Virtual Machine Monitoring
Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Contract/License Management
Not Supported
MSP
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Project Management
Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Scheduling
Not Supported
Network Monitoring
Bandwidth Monitoring
Supported
Baseline Manager
Supported
Diagnostic Tools
Supported
IP Address Monitoring
Supported
Internet Usage Monitoring
Supported
Real Time Analytics
Supported
Resource Management
Supported
SLA Monitoring
Supported
Server Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Supported
Remote Desktop
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Record Remote Sessions
Supported
User Management
Supported
Chat
Not Supported
Mobile Device Access
Not Supported
Multi Monitor Support
Not Supported
Remote Print
Not Supported
Remote Wake
Not Supported
Server Management
CPU Monitoring
Supported
Database Servers
Supported
Email Monitoring
Supported
Event Logs
Supported
History Tracking
Supported
Virtual Machine Monitoring
Supported
Credential Management
Not Supported
Patch Management
Not Supported
Scheduling
Not Supported
User Activity Monitoring
Not Supported
Service Desk
CMDB
Supported
Change Management
Supported
Incident Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Remote Control
Supported
SLA Management
Supported
Self Service Portal
Supported
IT Asset Management
Not Supported
Procurement Management
Not Supported
