Audience

Companies searching for an Unified Communications platform that helps monitor their unified communications

About IR Collaborate

Unified communications and collaboration platforms form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight has never been more critical. Get the intelligent insight you need to harness innovative new ways to bring people together, from wherever they are. Ensure the tools your organization relies on just work and enhance the way your teams communicate and collaborate. Whether your people are in the office or working remotely, with IR Collaborate you can ensure the lines of communication are always open. Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

IR
Founded: 1988
Australia
www.ir.com/products/collaborate

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Linux
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

IR Collaborate Frequently Asked Questions

Q: What kinds of users and organization types does IR Collaborate work with?
Q: What languages does IR Collaborate support in their product?
Q: What kind of support options does IR Collaborate offer?
Q: What type of training does IR Collaborate provide?

IR Collaborate Product Features

Network Mapping

Self-Updating Maps Not Supported
Location-Based Mapping Not Supported
Compliance Management Not Supported
Device Auto Discovery Not Supported
Color Codes / Icons Not Supported
Web Traffic Reporting Not Supported
Map Exporting Not Supported
On-Demand Mapping Not Supported
Hierarchical Mapping Not Supported
Reporting/Analytics Not Supported

Network Monitoring

Diagnostic Tools Supported
Server Monitoring Supported
Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
IP Address Monitoring Not Supported
Internet Usage Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Not Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

Network Troubleshooting

Alerts / Escalation Supported
Configuration Management Supported
Data Visualization Supported
Network Analysis Supported
Network Monitoring Supported
Bandwidth Troubleshooting Not Supported
Change Management Not Supported
Connectivity Management Not Supported
Historical Audit Not Supported
Mobile Network Troubleshooting Not Supported

RMM

Network Monitoring Supported
Deployment Management Not Supported
For MSPs Not Supported
IT Asset Management Not Supported
Mobile Access Not Supported
Patch Management Not Supported
Real-time Alerts Not Supported
Remediation Management Not Supported

Server Management

Event Logs Supported
CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Not Supported

Unified Communications

Audio / Video Conferencing Supported
Call Recording Supported
Call Routing Supported
Multi-User Collaboration Supported
Voice Mail Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Not Supported