Alternatives to IssuTrax
Compare IssuTrax alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to IssuTrax in 2026. Compare features, ratings, user reviews, pricing, and more from IssuTrax competitors and alternatives in order to make an informed decision for your business.
-
1
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. -
2
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
3
The Asset Guardian EAM (TAG)
Verosoft Design Inc
The Asset Guardian (TAG) Mobi, an AI-powered EAM solution embedded in Microsoft Dynamics 365 Business Central, now enhanced with mobiMentor AI to help maintenance teams maximize wrench time. TAG Mobi helps teams manage assets, schedule maintenance, dispatch work orders, and complete field work from one mobile-ready platform. With IoT and SCADA integration, teams can turn asset signals into maintenance action by monitoring conditions, reducing alert noise, and triggering work orders when issues need attention. Key features include: • Asset Lifecycle Management: Extend equipment life • Preventive & Predictive Maintenance: Reduce failures and downtime • Work Order Management: Simplify dispatch, tracking, and completion • Reporting: View KPIs, costs, and performance • IoT Monitoring: Connect asset signals to alerts and work orders With AI-driven workflows and voice-enabled execution, TAG Mobi helps teams spend less time on admin work and more time maintaining critical assets -
4
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
5
Vivantio
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.Starting Price: $59.00/month/user -
6
TeamSupport
TeamSupport LLC
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort.Starting Price: $50.00/month/user -
7
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $27/month per agent -
8
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $29 per month -
9
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
10
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
11
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
12
Amadeus HotSOS
Amadeus Hospitality
HotSOS by Amadeus Hospitality is a service optimization software designed to enhance hotel operations and guest satisfaction. It streamlines communication and task management among hotel staff, enabling quick responses to guest requests, maintenance issues, and housekeeping needs. By automating service workflows and providing real-time updates, HotSOS helps hotels operate more efficiently, reduce operational costs, and improve the guest experience. Its data-driven insights also allow hotel managers to monitor performance and make informed decisions to optimize service delivery.Starting Price: $3 per month -
13
cruisePAL
MariApps Marine Solutions
cruisePAL is an advanced cruise management software suite designed to enhance the operational efficiency of cruise lines while improving guest experiences. It offers a wide range of solutions, including sales & hotel management, crew management, destination planning, and fleet management. cruisePAL integrates AI-driven tools for itinerary planning, guest engagement, and maintenance tracking, ensuring smooth and efficient operations across the fleet. With features like real-time data analytics, automated workflows, and smart recommendations, cruisePAL empowers cruise operators to optimize their resources and improve satisfaction for both staff and guests. -
14
Guestware
Guestware
Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction. -
15
ToolSense
ToolSense
ToolSense is an asset operations platform designed to streamline the management of assets, equipment, machines, vehicles, and tools across various industries, including construction, facility services, logistics, and manufacturing. The platform integrates IoT data, QR codes, work orders, inspections, and maintenance workflows to enhance productivity and minimize downtime. Users can organize all assets on a single platform, reduce manual processes with automatic maintenance reminders, and track parameters such as GPS location, runtime, battery level, and fuel consumption. ToolSense also facilitates quick issue reporting through unique QR codes attached to each asset. The platform offers features like asset management, work order management, maintenance management, parts and inventory management, equipment safety inspections, asset lifecycle processes, analytics and reporting, vehicle trips and winter service management, equipment scheduling, custom forms, and checklists. -
16
iCloudFIS
iCloudFIS
Protect yourself from costly litigation with historical records on building maintenance. Forget paper checklists. Smart digital maintenance plans and instant work orders dramatically reduce wasted work. View full audit trails of all building inspection and maintenance work, by your team or subcontractors. Improve guest loyalty by ensuring your visitors are always met with a safe, pristine venue. Automatically track service level agreements and employee performance. Identify problems before they hit the bottom line. Reduce facility management, inspection and maintenance costs. Works with or without internet connection. Instant manager notification of critical events. Zero paper or physical space required. Real-time reporting & custom admin dashboards. Export data to any system. Self-service administration, no IT overhead. Native iOS & Android apps. Floorplan upload & storage Total accountability, including picture verification. Real-time work order creation & follow-up. -
17
Aiello TMS Pro
Aiello
Aiello Task Management System Pro (TMS Pro) is a comprehensive operations platform designed to streamline communication and task handling across all hotel departments. Specifically built for hospitality, it centralizes guest requests, housekeeping, and maintenance issues into a single digital system, eliminating paper‑based workflows and reducing miscommunication. With real‑time notifications and management dashboards, staff can ensure every task is tracked, assigned, and completed efficiently. Beyond operational speed, TMS Pro enhances the guest experience through faster response times and supports sustainability initiatives. It empowers hotels to elevate service standards and make data‑driven decisions for seamless daily operations. -
18
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
19
ActionTracker
SurveySquare.com
Your customers make a purchase online or in your brick-and-mortar store, participate through online chat or over the phone. Field service technicians complete onsite services and complete a questionnaire. A student completes a class. Your customer or employee completes a survey online, on paper or on Mobile Devices. Once submitted, responses automatically updates the ActionTracker™ based on their response or score, assigns a manager, and notifies key stakeholder via email. ActionTracker™ will effectively track all employee/customer communications, capture resolution activities including emails and attachments, enter notes into the Action Item, and schedule meetings through Microsoft Outlook integration. Create status codes to track the life cycle of action items. Continually update your open action items until they are marked complete, but once completed, they cannot be modified. Each activity is date/time stamped by user for a complete audit trail.Starting Price: $195 per month -
20
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
21
Performo
Wizard Software Solutions
You’re responsible for making sure the facilities you manage to meet the needs of the people who live and work in them. Whether you’re dispatching work orders, managing maintenance, tracking inventory, or forecasting future asset costs, you can do it efficiently and cost-effectively with Performo. Easily assign and track work orders, service requests, preventative maintenance schedules, and more to keep your facilities running smoothly and get your team to the next job faster. Perform immediately improves productivity for all team members, no matter the job type, location, or device they’re working from. Route work automatically or assign jobs manually based on workload and trade. Communicate directly with internal workers or outside vendors. Facilitate proactive maintenance decisions with clear reporting on historical information and trends. And that’s just the beginning. -
22
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
23
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
24
Landport
Landport Systems
Simple, fast, and mobile-friendly, Landport is an innovative online facility and work order management system geared towards helping property and facility managers, service vendors, and maintenance staff. Seamless and easy-to-use, Landport streamlines property and facilities management by effectively monitoring online orders, preventive maintenance, asset tracking, and report generation. Key features include instant notification, emergency management, tenant handbook and portal, management reports, online service requests and work orders, and more.Starting Price: $45.00/month -
25
Cention Contact Center
Cention Group
Make agents and managers lives easier when you equip your support team with a contact center and an all-in-one communications solution. Whether in the office or working remotely, we have the solution for you. Advanced capabilities, but simple to use. Solving high volumes of incoming customer queries has never been simpler with our Collaboration tool. It enables agents to stay connected and reach out to other agents or external experts for additional advice when solving more complex queries, all on one platform. Access, customize and build your FAQs the way you want it. By creating a centralized information center for your support team, they can dramatically reduce time finding answers. Predefined and customizable analytics dashboard for managers to work with all data reports gathered and turn them into information to better support your business decisions. -
26
The Digital Hotelier
The Digital Hotelier
The Digital Hotelier is an all-in-one cloud-based hospitality platform built to digitally transform hotel guest experiences and internal operations by bringing service delivery, communication, and revenue-enhancing tools into one system that works with existing hotel technology. Guests access services through a branded web app or QR code without downloading anything, where they can order in-room dining, housekeeping, laundry, concierge, maintenance, spa, restaurant bookings, and other amenities in their preferred language, and hotels can upsell offerings and integrate third-party services to create new revenue streams. On the operations side, The Digital Hotelier includes TeamStream, a centralized module that manages housekeeping, task assignment, maintenance, complaints, real-time communication, and collaboration so staff can coordinate tasks efficiently and respond rapidly to service requests. -
27
exactTrax
exactEarth
The exactTrax™ service provides an unprecedented ability to track fishing boats and small commercial vessels with AIS Class B type receivers across the globe. This revolutionary new fishing boat tracking solution allows for simple fleet deployment and ensures every boat equipped with an AIS transponder will be effectively tracked long range using the advanced Satellite AIS capabilities from exactTrax. The exactTrax data service provided to customers will monitor and track boats equipped with a transponder to deliver an unrivalled picture into the world’s global maritime activity. This improved insight will provide critical intelligence into a variety of marine applications such as fisheries protection, environmental preservation, as well as maritime security through improved ‘dark’ target analysis. exactTrax ensures a higher level of safety in our oceans, offering a real benefit to maritime domain awareness. -
28
EZcare
EZcare
Housekeeping, inspection, maintenance, inventory, linen, guest & owner portal, and more. Simple and customizable. Instantly scale a comprehensive linen and amenities program for small and large laundry operations. Integration with leading property management software systems to provide a seamless data exchange. Engage in instant and continual communication with field-level personnel. Provide timely and accurate information every time. Immediately activate measures to manage protocols. Access business intelligence at your fingertips. EZCARE is composed of an ensemble of feedback-driven tools that enable your team to act in unison; on one platform. Unite your operations team, delight guests and deliver excellent service. Powerful job scheduling based on your rules, with real-time tracking of progress. Field staff can report issues instantly from the mobile app. Conneting cleaning, inspection and maintenance based on your custom rules. -
29
Fastrax
Ergos Software
Fastrax is an all-in-one business management solution designed to automate and streamline operations for service companies. With modules for dispatching, accounting, inventory management, and reporting, Fastrax ensures a seamless workflow throughout the business. The software integrates advanced tools like Fastrax TechTrax, which allows field technicians to manage service calls, print invoices, and log work directly from the field. Additionally, Fastrax Inventory uses wireless barcode scanning for efficient stock management, while automatic credit card processing speeds up transaction approvals. Overall, Fastrax enhances productivity, reduces errors, and keeps service companies running smoothly. -
30
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
31
Civita App
Rattle Tech
Enabling better ways to connect and engage community members with their local governments is what we do. We are experts at helping you engage with your community and visitors in a mobile-friendly way, while helping you achieve goodwill. We will build and launch your app typically in 30 days for both iOS and Android, while branding it as per your city’s requirements. We also help you manage issues and work orders. All items reported in the app will automatically be posted in our web portal for you to manage. You can view, assign, update, and convert work orders, and when the time is right, close them. We put information that is currently scattered across your agency at your fingertips, making processes more efficient and cost-effective. This system is perfect for your in-field reps, since everything is accessible through our mobile app, and all reported items are tied into Google maps.Starting Price: $249.99 per month -
32
RepairTRAX
RepairTRAX
RepairTRAX is an online repair shop software application / POS app for any type of repair shop that creates work orders, repair tickets, or service tickets. This repair shop software solution will handle any type of repair ticket, plus track all your parts & labor, while at the same time, provide excellent customer service via our automatic messaging system that optionally sends messages from any repair shop work order LIVE, directly to the customer via email and/or text, without any extra workload on your techs!Starting Price: $30.00/month -
33
VehicleTrax
VehicleTrax
VehicleTrax is an all-in-one fleet management and telematics platform that gives businesses complete visibility, control, and intelligence over vehicle operations. It enables real-time GPS tracking, live vehicle monitoring, and route optimization to improve efficiency and on-time performance. With AI-powered dashcams and video telematics, VehicleTrax helps detect risky driving behavior, capture incidents, and strengthen safety and compliance. Advanced driver behavior analytics track speeding, harsh braking, fatigue, and violations for proactive coaching and accident reduction. VehicleTrax also simplifies maintenance and diagnostics through predictive alerts, service scheduling, and downtime tracking—while offering smart dispatch, real-time ETAs, customizable reports, alerts, and seamless integrations to support scalable, data-driven fleet growth. -
34
Maintenance Partner
Maintenance Partner
Maintenance Partner, a web-based maintenance management solution, uses the most advanced technology available. Maintenance Partner will improve your organization's asset utilization, enhance asset reliability and availability, reduce maintenance costs, extend the useful life of your assets, and increase the return on investment for all of your maintenance-worthy items, with our asset and facility management software. Powered by TMA Systems’ advanced maintenance management software, Maintenance Partner has more than 20 years of experience behind the development of this powerful solution. Maintenance Partner will provide your organization with all the features and functionality necessary to track, manage, and maintain your valuable assets and facilities with our software.Starting Price: $65 per user per month -
35
envVisual
envVisual
envVisual is facility management for the digital age. With this software, facility managers, service vendors, field staff, and building managers collaborate to solve facility issues. Log, assign, track, and resolve problems as they arise, saving time for everyone involved. Information is instantly shared between you and your resources which resolves issues quickly and efficiently. Our graphical interface is key to making it easy to use. Users create issues by touching or pointing where an issue is on the floor plan. They describe the issue, assign resources, add a picture if they like and save. The data’s stored on our secure cloud server, resources are notified and respond to the issue, while facility & building managers can oversee the entire process in real time. Users can analyze their team’s efficiency by reviewing data gathered throughout the workflow. Applying this to relevant performance metrics gives you a snapshot of how you’re doing and knowledge to guide your actions.Starting Price: $99 per month -
36
Quantivate
Quantivate
Since 2005, Quantivate has been helping organizations efficiently manage their governance, risk, and compliance (GRC) initiatives. Quantivate’s scalable technology and service solutions equip organizations of all sizes to make more strategic decisions, improve performance, and reduce costs. Learn about how Quantivate’s integrated platform can simplify GRC management at quantivate.com. -
37
EasyForm
Sky Productivity
EasyForm is most reliable and useful field service management platform. Platform can be used to make complex field service app for data collection. No coding is required. It is easy to create form for collecting data with complex functionality like GPS, barcode, digital signature etc. The workflow engine helps in the building process as per your organization's need. Report builder is helpful for designing Excel and PDF reports. Bar chart, pai charts and dash board can be created. Alerts and schedule can be defined for management of processes. Location intelligence improves productivity and ensure visit to sites / customers. We understand that every company has its own reporting requirement and reporting requirement keep changing in dynamic business environment. No more code writing for new reporting requirement. Create your own form with Drag and Drop interface of EasyForm. New form is matter of few clicks now. Customize app with your logo and your choice of skin color. -
38
Coherent
Synergy Information Systems
Maximize operational efficiency with Coherent, the premier facilities maintenance management software. Coherent helps companies work smarter everyday by offering a plethora of tools for optimizing their maintenance resources, improving equipment and staff, and enabling better decision making. Easy to use and intuitive, Coherent top features include work order management, preventive maintenance, asset tracking, vendor management, dashboard and calendars, and more. -
39
Flexkeeping
Flexkeeping
Flexkeeping is a hotel staff communication & housekeeping software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Oversee everything as your costs go down and your reviews soar. Flexkeeping connects all your departments and enables you to manage all hotel tasks with ease. Organize and track all housekeeping activities. Streamline communication and boost productivity with all the answers at your fingertips. The Flexkeeping hotel maintenance software helps your maintenance staff get their job done better and faster. Automate and digitize your housekeepers’ tasks to focus more time on quality. Automate, schedule, and monitor all preventative and reactive maintenance activities. Detect your biggest challenges using meaningful data and eliminate any bottlenecks to create a smooth workflow. Maximize minibar revenue, ensure room service is delivered promptly, and surpass guests’ expectations. -
40
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
41
Zapium
Zapium
Zapium, formerly known as FieldCircle, is a comprehensive maintenance management platform designed to reduce downtime, automate workflows, and increase operational efficiency across asset-centric industries. It unifies CMMS, field service, and facility maintenance functions into a single system, enabling organizations to manage work orders, preventive maintenance, asset records, and technician dispatching with ease. The platform leverages AI-powered insights and IoT-based condition monitoring to help businesses anticipate failures before they occur and make data-driven maintenance decisions. Zapium also improves technician productivity through mobile tools, geo-tagged updates, approval workflows, and collaboration features that work even in low-connectivity environments. Companies using Zapium report up to 45% reduced downtime and 18–22% lower maintenance costs due to improved scheduling, automation, and real-time visibility.Starting Price: $10/user/month -
42
StaffTrax
nFocus Solutions
StaffTrax is an easy-to-use human resources information system designed to simplify the management of employee records, including time and attendance, providing a powerful platform for storing, managing, and reporting on vital employee and business information. Track, update, and maintain important staff data, including employee history, references, performance reviews, and background checks. Fully integrated with Trax Attendance Manager for easy time and attendance tracking via the mobile app, integrated scanner and ID badges, and many other tracking options. Create, manage, and distribute ongoing staff schedules. Leverage TraxSolutions’ robust reporting capabilities to help you better monitor performance at the employee and organizational levels. Create performance-focused reporting. Manage performance reviews, employee records, and background checks. -
43
RewardTrax
Performance Systems Group
The RewardTrax® Total license consists of the RewardTrax® online software in its entirety, which includes administrator tools, the participant shopping experience with the online reward catalog, and a selection of modules that can be installed on an á la carte basis to meet a variety of business needs. Points distributed through the RewardTrax® system can be redeemed for items in the online reward catalog, which features millions of merchandise, travel and event ticket items. Merchandise available in the catalog varies across a wide range of product categories, including entertainment (books, movies, music and video games), home and sporting goods, toys, tools , electronics (HDTVs, cameras, computers, mobile devices) and more. The catalog’s available travel opportunities include hotel accommodations, flight tickets, cruises to virtually any destination in the world, car rentals and activity packages. The catalog includes tickets to concerts, sports games, theater entertainment, & more. -
44
Paw Trax
SpcaLA
Paw Trax® was developed and is used by spcaLA—one of the oldest and most experienced animal welfare organizations in the United States. A powerful animal shelter management system, Paw Trax® can be customized to meet your organization’s unique needs from impound to adoption. Benefits: - No monthly fees, no annual fees - 1 year free Support Maintenance - 1 license covers all your computers - Payment plans available - Paw Trainer™ upgrade available for an additional $200 - Data conversion services available and much more.Starting Price: $1000.00/one-time -
45
OONEKEY
OONE
Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue -
46
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
47
aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
48
Bugify
Frondiz
Simplified issue tracking. self hosted. Keeps your confidential data within your control. Fits in. Easily integrates with your existing source control system so you don't have to change the way you work. Easy updates. Periodically checks for updates and allows you to install with the click of a button. Bugify is for everyone. From programmers, to car wash maintenance. Bugify is being used in many different industries. If there's anything you need to keep track of, keep track of it with Bugify. Bugify offers a simple way of managing issues for your projects. We wanted to create a product that made it easy to just get the job done. Bugify is about keeping track of issues, and we pride ourselves on offering the features we believe are needed to get this done, without the extra complexities. The best way to get an understanding of what is offered in Bugify is to take the demo for a spin. Email notifications. Fine tune your email notification settings to turn the noise -
49
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
50
Wix Answers
WixAnswers.com
Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.Starting Price: $80/month/per user