Alternatives to IssuTrax
Compare IssuTrax alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to IssuTrax in 2024. Compare features, ratings, user reviews, pricing, and more from IssuTrax competitors and alternatives in order to make an informed decision for your business.
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1
Vivantio
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing. -
2
TenForce
TenForce
Complete EHSQ solution designed for manufacturing, utility and government organizations that allows plant managers to track, analyze and report on their EHSQ processes. Our solution automates workflows, centralizes data and simplifies collaboration. TenForce offers various integrated modules to help streamline processes such as Audits, Incident Management, Lockout/Tagout (LOTO), Permit to Work, Management of Change, and Shift Management. It offers mobile capabilities, which allow field workers and inspectors to access the software on mobile devices. Its built-in data analytics and reporting functionality enables managers to gain insights into the processes and risks of their industrial plants or public infrastructure assets. This visibility helps them address environmental, health, safety, quality, and compliance issues. TenForce helps manufacturers optimize their established processes while minimizing incidents. -
3
The Asset Guardian EAM (TAG)
Verosoft Design Inc
The Asset Guardian (TAG) has a proven 15-year track record for maintaining, managing and optimizing enterprise assets with thousands of users worldwide. TAG offers CMMS, EAM, APM, and Maintenance-as-a-Service applications that can scale with your organization’s needs and technological requirements. Its native application is based on Microsoft Dynamics 365 Business Central and integrates everything from Microsoft 365 to Azure cloud and IoT services, helping you decrease maintenance and asset costs, extend asset lifecycles beyond depreciation, and eliminate costly production downtime. TAG’s mobile-EAM applications offer an unparalleled UX experience. TAG Mobility Suite was developed to provide maintenance individuals with role-based interfaces to support their specific processes, from inspections to IoT-connected assets and work order scheduling. Facilitate mobile maintenance adoption, improve communication, solve issues faster and manage resources in real-time, wherever you are. -
4
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
5
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.Starting Price: $19/agent/month -
6
TeamSupport
TeamSupport LLC
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort.Starting Price: $50.00/month/user -
7
SuiteSpot
SuiteSpot
SuiteSpot TRIMM™ is the #1 property and building maintenance software platform. Designed specifically to meet the demanding needs of multi-family owners and operators, SuiteSpot offers control over inspections, speeds up unit turnovers and provides clarity to every level of your maintenance team. Manage work orders, digital make-ready-boards and create workflows that help your team deliver the highest levels of value. SuiteSpot TRIMM™ integrates with your existing Property Management System and allows you to manage ongoing or unit turnover maintenance with speed, precision and confidence. -
8
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $26/month per agent -
9
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $49 per month -
10
Twimm
Twimm
The GMAO new generation. Twimm increases your productivity, organizes your teams and optimizes your profitability. Twimm manages your maintenance contracts easily and connects you to your technicians. Twimm supports you in maintaining your assets and monitoring your contracts. Elevator, HVAC, Fire detection, Electricity, Green spaces, Facility management, Closure / Security, Multitechnics, Cleaning Plumbing, and sanitary owner? Shopping centers, Territorial communities, Health facilities, Fitness Industries, Property Management, Trustee Universities. Focus on your maintenance activities and save unnecessary IT expenses. Twimm provides a constantly updated solution, accessible everywhere. Your CMMS in SAAS mode. Twimm is developed in saas mode for easy access , by simple connection. Its interoperability, its ability to collect data and intelligently reproduce it make it a complete and unique solution. -
11
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
12
Zendesk
Zendesk
Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.Starting Price: $5 per month per user -
13
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
14
ActionTracker
SurveySquare.com
Your customers make a purchase online or in your brick-and-mortar store, participate through online chat or over the phone. Field service technicians complete onsite services and complete a questionnaire. A student completes a class. Your customer or employee completes a survey online, on paper or on Mobile Devices. Once submitted, responses automatically updates the ActionTracker™ based on their response or score, assigns a manager, and notifies key stakeholder via email. ActionTracker™ will effectively track all employee/customer communications, capture resolution activities including emails and attachments, enter notes into the Action Item, and schedule meetings through Microsoft Outlook integration. Create status codes to track the life cycle of action items. Continually update your open action items until they are marked complete, but once completed, they cannot be modified. Each activity is date/time stamped by user for a complete audit trail.Starting Price: $195 per month -
15
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
16
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
17
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
18
Salesforce Service Cloud
Salesforce Service Cloud
Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.Starting Price: $75.00/month/user -
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NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
20
Cention Contact Center
Cention Group
Make agents and managers lives easier when you equip your support team with a contact center and an all-in-one communications solution. Whether in the office or working remotely, we have the solution for you. Advanced capabilities, but simple to use. Solving high volumes of incoming customer queries has never been simpler with our Collaboration tool. It enables agents to stay connected and reach out to other agents or external experts for additional advice when solving more complex queries, all on one platform. Access, customize and build your FAQs the way you want it. By creating a centralized information center for your support team, they can dramatically reduce time finding answers. Predefined and customizable analytics dashboard for managers to work with all data reports gathered and turn them into information to better support your business decisions. -
21
EffexEHS
EffexEHS
Effex provides an innovative solution to environmental health and safety challenges, including regulatory compliance, corporate sustainability toward environmental protection, accident avoidance, environmental audit and inspection, process standardization, and incident response. Our EHS solution is built using the latest cutting edge software technologies. Our comprehensive and affordable EHS Management System has the ability to customize content to a specific industry and customer requirements. The construction industry has one of the highest rates of fatalities amongst all industries. It is critical to properly manage health and safety to prevent further deaths and long term injuries. Setting high benchmarks in tracking, training and document management to keep employees safe in a high risk environment is our priority. EffexEHS is a Software as a Service (SaaS) application built to help businesses and EHS professionals to meet today’s Environment, Health and Safety (EHS) challenges.Starting Price: $49.50 -
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Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
23
Civita App
Rattle Tech
Enabling better ways to connect and engage community members with their local governments is what we do. We are experts at helping you engage with your community and visitors in a mobile-friendly way, while helping you achieve goodwill. We will build and launch your app typically in 30 days for both iOS and Android, while branding it as per your city’s requirements. We also help you manage issues and work orders. All items reported in the app will automatically be posted in our web portal for you to manage. You can view, assign, update, and convert work orders, and when the time is right, close them. We put information that is currently scattered across your agency at your fingertips, making processes more efficient and cost-effective. This system is perfect for your in-field reps, since everything is accessible through our mobile app, and all reported items are tied into Google maps.Starting Price: $249.99 per month -
24
iCloudFIS
iCloudFIS
Protect yourself from costly litigation with historical records on building maintenance. Forget paper checklists. Smart digital maintenance plans and instant work orders dramatically reduce wasted work. View full audit trails of all building inspection and maintenance work, by your team or subcontractors. Improve guest loyalty by ensuring your visitors are always met with a safe, pristine venue. Automatically track service level agreements and employee performance. Identify problems before they hit the bottom line. Reduce facility management, inspection and maintenance costs. Works with or without internet connection. Instant manager notification of critical events. Zero paper or physical space required. Real-time reporting & custom admin dashboards. Export data to any system. Self-service administration, no IT overhead. Native iOS & Android apps. Floorplan upload & storage Total accountability, including picture verification. Real-time work order creation & follow-up. -
25
envVisual
envVisual
envVisual is facility management for the digital age. With this software, facility managers, service vendors, field staff, and building managers collaborate to solve facility issues. Log, assign, track, and resolve problems as they arise, saving time for everyone involved. Information is instantly shared between you and your resources which resolves issues quickly and efficiently. Our graphical interface is key to making it easy to use. Users create issues by touching or pointing where an issue is on the floor plan. They describe the issue, assign resources, add a picture if they like and save. The data’s stored on our secure cloud server, resources are notified and respond to the issue, while facility & building managers can oversee the entire process in real time. Users can analyze their team’s efficiency by reviewing data gathered throughout the workflow. Applying this to relevant performance metrics gives you a snapshot of how you’re doing and knowledge to guide your actions.Starting Price: $99 per month -
26
Performo
Wizard Software Solutions
You’re responsible for making sure the facilities you manage to meet the needs of the people who live and work in them. Whether you’re dispatching work orders, managing maintenance, tracking inventory, or forecasting future asset costs, you can do it efficiently and cost-effectively with Performo. Easily assign and track work orders, service requests, preventative maintenance schedules, and more to keep your facilities running smoothly and get your team to the next job faster. Perform immediately improves productivity for all team members, no matter the job type, location, or device they’re working from. Route work automatically or assign jobs manually based on workload and trade. Communicate directly with internal workers or outside vendors. Facilitate proactive maintenance decisions with clear reporting on historical information and trends. And that’s just the beginning. -
27
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
28
Quantivate
Quantivate
Since 2005, Quantivate has been helping organizations efficiently manage their governance, risk, and compliance (GRC) initiatives. Quantivate’s scalable technology and service solutions equip organizations of all sizes to make more strategic decisions, improve performance, and reduce costs. Learn about how Quantivate’s integrated platform can simplify GRC management at quantivate.com. -
29
CastIMS
Peacock Consulting
Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training. -
30
Urbest
Urbest
Goodbye to slow and ambiguous job processes. Hello to structured and easy collaboration. Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers. Involve building users to know better what they need. By structuring this data, you can reveal what matters and think about new services to provide. Maintaining structured digital data on your buildings and analysing this in Urbest helps to provide facts and insights that enable you to increase value e.g. which contractors are the most effective, which recurring issues could be readily fixed? By using the tool, it shows your stakeholders e.g. prospective tenants that you are serious about increasing value. Minimise time consuming tasks to their lowest level. Gain efficiency by providing the right information to the right person at the right time. -
31
EasyForm
Sky Productivity
EasyForm is most reliable and useful field service management platform. Platform can be used to make complex field service app for data collection. No coding is required. It is easy to create form for collecting data with complex functionality like GPS, barcode, digital signature etc. The workflow engine helps in the building process as per your organization's need. Report builder is helpful for designing Excel and PDF reports. Bar chart, pai charts and dash board can be created. Alerts and schedule can be defined for management of processes. Location intelligence improves productivity and ensure visit to sites / customers. We understand that every company has its own reporting requirement and reporting requirement keep changing in dynamic business environment. No more code writing for new reporting requirement. Create your own form with Drag and Drop interface of EasyForm. New form is matter of few clicks now. Customize app with your logo and your choice of skin color. -
32
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
33
Maintenance Partner
Maintenance Partner
Maintenance Partner, a web-based maintenance management solution, uses the most advanced technology available. Maintenance Partner will improve your organization's asset utilization, enhance asset reliability and availability, reduce maintenance costs, extend the useful life of your assets, and increase the return on investment for all of your maintenance-worthy items, with our asset and facility management software. Powered by TMA Systems’ advanced maintenance management software, Maintenance Partner has more than 20 years of experience behind the development of this powerful solution. Maintenance Partner will provide your organization with all the features and functionality necessary to track, manage, and maintain your valuable assets and facilities with our software.Starting Price: $65 per user per month -
34
Zoho BugTracker
Zoho
It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.Starting Price: $40 per month -
35
iSystain
iSystain
Reporting and disclosing the measures implemented to drive sustainability for people, planet and positive impact earns stakeholder trust, enhances an organization’s reputation, and identifies future risks and new opportunities (materiality). iSystain’s Sustainability Reporting solution provides a framework for setting performance goals and defining the qualitative and quantitative data needed for analysis and good decision-making. The solution incorporates management tools, including workflow, data status monitors and alerts, import facilities, flexible reporting options, and data analysis views to track your activities and progress. Managing health, safety and environment risks is core business for all organizations. The reporting of performance metrics proportionate to business risk provides assurance the risks are being managed. At the same time, it produces co-benefits such as improved productivity, innovation and cost savings. -
36
Lighthouse
ENTP
Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. Cut the fat out of your workflow and stay focused on what’s important. Lighthouse will simplify your workflow so you can do the job you were hired to do. Try it for free. No credit card required. As you create and tag issues they can be categorized behind the scenes automatically. Stay in your happy place. Create and reply to tickets directly from your inbox. You can see the status of all your projects in a simple overview and follow along with feeds. Your staff can create new Lighthouse tickets directly from Tender, our customer support service. Use milestones to help you plan features and establish release dates. Attach documents or images directly to tickets so anyone on your team can find them.Starting Price: $25 per month -
37
Landport
Landport Systems
Simple, fast, and mobile-friendly, Landport is an innovative online facility and work order management system geared towards helping property and facility managers, service vendors, and maintenance staff. Seamless and easy-to-use, Landport streamlines property and facilities management by effectively monitoring online orders, preventive maintenance, asset tracking, and report generation. Key features include instant notification, emergency management, tenant handbook and portal, management reports, online service requests and work orders, and more.Starting Price: $45.00/month -
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SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
39
OmTrak
WebFM
The best end to end solution for construction management. OmTrak is cloud software designed by construction industry experts. The software is easy to use and contains tools to manage a construction project from the earliest planning stages to final handover. Owners, architects, builders and facility managers can easily collaborate for greater efficiency. Used on multi million dollar construction projects by some of the world’s leading; Construction Firms Government Departments Defence Departments Major Education Providers Commercial & Retail Facilities We’d love to show you how OmTrak will streamline your project with tools to manage, documents, defects, operations manuals, tasks, maintenance and more.Starting Price: Custom -
40
fmPilot
FacilitySource
fmPilot provides multi-location businesses with everything they need for facility work order management. This application centralizes work orders to ensure well-established processes for service provider management and maintenance requests. fmPilot provides facility managers with a one-stop shop to initiate, track, and review facility work. Through the online site or mobile application, clients can add work orders, comments, and pictures in real-time, as well as approve quotes and invoices. FacilitySource’s new fmPilot mobile app gives facilities managers the ability to request repair services using their iPhone or iPad. FacilitySource’s fmPilot app simplifies the request repair process and satisfies new requirements for mobile access to request repair services. Download the fmPilot app today and gain access to additional app features. Take photos of the requested repair, access training material and videos.Starting Price: Free -
41
SiteOne Services
SiteOne Services
SiteOne frees builders to do what they do best – build homes. We provide tools to deliver a superior customer experience, share critical information with homeowners, facilitate warranty service requests, automate processes, resolve concerns, and manage home records. SiteOne's Builder Toolbox is the only paperless work order management solution from creation to close. Builders can receive and respond to requests on any device, electronically accept or deny and assign to a trade. Every communication is documented for risk mitigation. Intelligent reports identify trending issues and reduce operating costs with real-time dashboards. SiteOne's HomeHub is a password-protected portal for homeowners to submit service requests with photos and communicate with their builder. It also includes everything needed to care for their new home, including digital manuals and warranties, an inventory of every appliance installed in the house with links to register them, and maintenance reminders. -
42
BriskForce
BriskForce
BriskForce is the CMMS platform that makes it easy to manage, track and optimize your assets with one seamlessly integrated solution. Efficiently manage every detail of your assets in one place. Track, and optimize your assets with a robust asset management system. Use our super-intuitive mobile apps for iOS and Android to manage your assets and maintenance. Increase accountability by maintaining a consolidated audit trail of every asset from cradle to grave. Get enhanced data security with role-based access for every job function in your organization. Bring your team together and collaborate on assets, maintenance, and much more in real time. No need to invest in expensive hardware. Identify assets easily with mobile-based barcode scanning. Get instant access to asset data and better employee self-service. Easily create and track work orders digitally. Automate preventive maintenance reminders and track the status of work orders in real-time.Starting Price: $70 per month -
43
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
44
OONEKEY
OONE
Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue -
45
Work Order Management
Package Products & Services
Originally deployed over the Internet in 1996 the Work Order Module is the flagship module of the growing suite of OPRA tools. OPRA provides the quickest pathway to implementing an eloquent and intuitive solution without going through weeks, months or years of frustration and analysis. Our philosophy is: "If a system is not easy to use - it's not worth using". Using the OPRA "fuse box", OPRA can be adjusted to conform to any government or corporate environment. With this approach features can quickly be turned on or off depending on business rules. You need site level approvals, great - your done, need service department level approvals - no problem, want OPRA to send a text message to your cell phone or email when an emergency order is placed - OK, want to track fixed assets and maintenance records on those assets - bada-bing bada-boom. These are just a few examples of the hundreds of customized features available within the OPRA's 100% Internet/Intranet application. -
46
Totalmobile
Totalmobile
Our SaaS software transforms field service management by optimizing and enabling front-line workforces. It streamlines key processes and harnesses innovative technologies to deliver a step change in: - Field service performance – Increased capacity and productivity, reduced costs, higher service levels. - Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction. - Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting. We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management. -
47
ServiceBox
Jobbox Software
ServiceBox by Jobbox Software is by far the best software for service providing business, known for their simple & easy-to-use Field Service Management platform. ServiceBox gives owners and administrators the ability to run a more efficient business and increase your bottom line, no matter what industry you work in. With features like Contract Management, Job Site Collaboration, Work Order Tracking, and Quote & Invoice Management, leaders can get back to whats more important and leave the rest up to automation. We’ve carefully designed each function to eliminate duplication and reduce complex tasks to a few simple clicks. We've also considered areas that other field service software vendors tend to ignore, to create a truly comprehensive workflow management system that impresses customers while it relieves employees. We offer customers the chance to book a complimentary demo with our service professionals and experience the full scope of ServiceBox. -
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Gomocha
Gomocha
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments. -
49
WebIssues
WebIssues
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project. -
50
Speakfully
Speakfully
Speakfully is a simple reporting, tracking, and resolution platform. It provides you with real-time data and insights into workplace culture, and employees with tools to navigate ways to voice issues or concerns. Workplace mistreatment cases often require more detail following submission. Once a report is submitted, employees and admins can further discuss a case anonymously and directly through Speakfully’s messaging feature. This ensures total transparency between leaders and those reporting. Gone are the days of opening multiple tabs and piecing together information. With Speakfully’s case management software, organization admins can track employee reports, feedback, survey responses and messages all in one place. Speakfully is here for you, no matter where you are. The products are accessible to all types of employees — at an office desk, out in the field, on a phone, or anywhere in between. Pro+ users have the option to integrate with Auth0, GSuite, Okta, O365, etc.