IssuTrax

IssuTrax

OnboarD Software
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About

Flexkeeping is a hotel staff communication & housekeeping software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Oversee everything as your costs go down and your reviews soar. Flexkeeping connects all your departments and enables you to manage all hotel tasks with ease. Organize and track all housekeeping activities. Streamline communication and boost productivity with all the answers at your fingertips. The Flexkeeping hotel maintenance software helps your maintenance staff get their job done better and faster. Automate and digitize your housekeepers’ tasks to focus more time on quality. Automate, schedule, and monitor all preventative and reactive maintenance activities. Detect your biggest challenges using meaningful data and eliminate any bottlenecks to create a smooth workflow. Maximize minibar revenue, ensure room service is delivered promptly, and surpass guests’ expectations.

About

Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality companies looking for a hotel staff communication and housekeeping software solution to optimize their operations

Audience

Hospitality businesses looking for a facilities maintenance system that provides an intelligent automated workflow solution eliminating manual and paper processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Flexkeeping
Founded: 2012
Slovenia
www.flexkeeping.com

Company Information

OnboarD Software
Founded: 2000
United States
www.onbts.com

Alternatives

Oprivia

Oprivia

Brander Consulting

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cruisePAL

MariApps Marine Solutions
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Hotel Housekeeping Supported
Hotel Management Supported
Room Service Supported
Team Communication Supported

Categories

Issue Tracking Supported
Work Order Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Beds24 Supported
Ericsoft Booking Engine Supported
Guesty Supported
MAIS Systems HSC Supported
Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Booking Engine Supported
Runnr.ai Supported
SIHOT Supported
apaleo Supported
roommaster Supported

Integrations

Beds24 Not Supported
Ericsoft Booking Engine Not Supported
Guesty Not Supported
MAIS Systems HSC Not Supported
Mews Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Booking Engine Not Supported
Runnr.ai Not Supported
SIHOT Not Supported
apaleo Not Supported
roommaster Not Supported
Claim Flexkeeping and update features and information
Claim Flexkeeping and update features and information
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Claim IssuTrax and update features and information