Alternatives to HelpWire

Compare HelpWire alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to HelpWire in 2026. Compare features, ratings, user reviews, pricing, and more from HelpWire competitors and alternatives in order to make an informed decision for your business.

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    Zoho Assist
    Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 
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    ConnectWise ScreenConnect
    ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
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    Starting Price: $27 per month
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    LogMeIn Resolve
    LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
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    LogMeIn Rescue
    LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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    Starting Price: $109 per month
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    N-able Take Control
    Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.
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    Dameware Remote Everywhere
    SolarWinds® Dameware Remote Everywhere (DRE) provides a powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast and delight end users. Packed with all the features of premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price.
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    N-able N‑central
    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business
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    Dameware Remote Support
    A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
    Starting Price: $407.00/install
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    TSplus Remote Support
    TSplus Remote Support is a cost-effective cloud-based windows session sharing and remote control software. An alternative to TeamViewer, Remote Support is easy to use and secure. A full SaaS Solution. No installation required. ✓ Remote assistance ✓ Unattended Access ✓ Screen Sharing ✓ No connection client installation ✓ TLS encryption ✓ Customizable with your branding and logo ✓ Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website. TSplus Remote Support is the perfect solution for support agents and maintenance teams who need to provide instant, attended or unattended access to remote PCs. TSplus Remote Support is a secure solution that enables support agents to take control of remote computers, access files and applications, and troubleshoot problems. TSplus is the perfect alternative for anyone looking for an affordable and user-friendly remote desktop control and screen sharing solution.
    Starting Price: $14.50/mo
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    VSight Remote
    The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training
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    ISL Light Remote Desktop
    ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.
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    Starting Price: $16.90 per month
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    Splashtop Remote Support
    Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
    Starting Price: $40/month for 25 computers
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    FixMe.IT

    FixMe.IT

    Techinline

    Cost-effective remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Seamlessly fast and easy to use, FixMe.IT instantly connects you to any remote computer and allows to transfer files as well as switch between multiple sessions, thereby saving you time, effort, and money. Purpose-built for sole proprietors, SMBs and global corporations across different sectors and industries, FixMe.IT offers multi-session handling, unattended access, 2FA, two-way desktop sharing, video-session recording, multi-window control, whiteboard tools, and much more.
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    Starting Price: $32.50/month/seat
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    TeamViewer

    TeamViewer

    TeamViewer

    TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
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    Starting Price: $24.90 per month
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    Axence ConnectPro
    Axence ConnectPro is a remote access and IT support tool designed to facilitate technical support and remote working. Here are some of its key features: * Remote Access: Secure access to users' computers and servers for troubleshooting. * Real-Time communication: Instant messaging and chat for quick issue resolution. * Remote monitoring: View hardware, software, and performance metrics remotely. * Unlimited sessions: Connect to multiple workstations simultaneously. * Integration: Seamless with Active Directory and network configuration. * User-Friendly interface: Intuitive operation for IT professionals and end-users. * Remote desktop management: Supports file transfers, registry edits, process management, and command execution. * Ready to install/run in isolated networks. Axence ConnectPro is ideal for businesses seeking to streamline IT support and enhance remote working capabilities.
    Starting Price: 0 USD/Yeaer
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    SetMe

    SetMe

    Techinline

    SetMe is a brand new, comprehensive remote support solution brought to you by the same team that created FixMe.IT, one of the top-rated remote support apps on the market. Packed in a clean and intuitive interface, SetMe allows you to instantly and securely connect to and control remote Windows and Mac computers. Built using the latest technologies, it offers everything you need to provide high-quality remote support, including end-to-end encryption, multi-session handling, multi-window control, remote reboot & auto-reconnect, advanced reporting, drag-and-drop and copy-paste file transfer, user management features, two-factor authentication, and much more.
    Starting Price: $58.10 per seat per month
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    DualDesk

    DualDesk

    Advantig

    DualDesk is powerful, easy-to-use remote support software that is a one-time purchase and lets your technical support staff remote assist a PC anywhere on the internet through firewalls in seconds with no configuration. Work smarter, save time and money by providing full remote support help desk services to multiple clients simultaneously. Transfer files, chat, re-boot & auto-reconnect and control a remote system in real-time without pre-installing software on the remote computer even in "Safe Mode". DualDesk is a mature, industry-proven remote support software (since 2001) that is fully Windows 7, Vista, 2008, 2003, XP, and 2000 compatible in service mode, safe mode and application mode. Unlike an entry-level remote support system, DualDesk remote support software does not require multiple ports to be opened for multiple technicians and can support unlimited technician seats from a single support file. Multiple customers can connect to one remote support technician.
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    Devolutions Remote Desktop Manager
    Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement. The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface. It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.
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    Starting Price: $30/month/user
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    AirDroid Remote Support
    AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present. Features: *Remote Unattended Access *Establishing security policy *Group management *Black Screen Mode *Remote Input Method *Voice Call & Chat *Screen Sharing *Tutorial Gesture *File Transfer
    Starting Price: $199/seat/year
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    RemotePC

    RemotePC

    RemotePC

    Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.
    Starting Price: $69.50 per year
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    TLanX

    TLanX

    TLanX

    TLanX is a modern peer-to-peer mesh VPN for secure private networking. Instead of routing traffic through central gateways, devices connect directly with end-to-end encryption and automatic relay fallback. It works behind home routers, firewalls, CGNAT and cloud VMs without port forwarding. Features include fine-grained access control lists (by device, network, protocol, port and schedule), private DNS with custom internal records, smart routing with automatic path optimization, multi-network support with isolated IP spaces, site-to-site subnet advertising with HA failover, Layer 2/VLAN support (802.1Q, trunk ports, MAC learning), fleet management (remote restart, forced updates, health monitoring) and live traffic metrics. Native agents for Windows, Linux and macOS. Free plan includes 5 devices and 2 networks.
    Starting Price: Free
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    Instant Housecall

    Instant Housecall

    Instant Housecall

    Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop. No pre-installation required. You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited. Your clients get the ultimate in privacy and peace of mind. Not around? Customers can open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting. Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again. Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in. View and control your customer’s computer as if you were in front of it.
    Starting Price: $29 per user per month
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    Secomea

    Secomea

    Secomea

    Secomea Prime is a secure-remote-access and industrial IoT solution purpose-built for operational technology and industrial control systems. It enables technicians, vendors, and maintenance teams to access, program, troubleshoot, and maintain machines (PLCs, HMIs, SCADA, DCS, RTUs, etc.) remotely, from any device and location, without needing VPNs, open ports, or inbound traffic. Secomea includes a turnkey gateway (hardware or software), SiteManager, that connects to legacy and modern OT equipment and supports a variety of protocols, including Modbus, Ethernet/IP, serial/USB, Layer-2 tunneling, and more. Once deployed (often in under a day per site), Secomea provides unified remote-access management via GateManager and LinkManager; administrators set granular, role-based access controls and authenticate users securely (e.g., via MFA or SSO such as Azure AD or Okta), then track, log, and record every session for audit, compliance, and troubleshooting purposes.
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    MSP360 Connect
    MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location. The main features: ▸ Fast and stable connection ▸ Advanced security ▸ Multi-monitor support ▸ File transfer ▸ Session recording ▸ Text and voice chat ▸ Multi-user sessions
    Starting Price: $89.99 per year
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    ManageEngine Remote Access Plus
    Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. Powerful built-in tools such as Advanced Remote Control, System Manager, Wake on LAN, Remote Shutdown, Remote File Transfer and more enable an elite remote support experience and dramatically reduce problem resolution times from days to minutes. Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. The powerful built-in tools such as advanced remote control, system administrator.
    Starting Price: $95 per year
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    AnyDesk

    AnyDesk

    AnyDesk Software

    Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.
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    Starting Price: $10.99 per month
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    CloudVisit

    CloudVisit

    Aurora Software Technology

    CloudVisit software works with all major operating systems, browsers and mobile devices. The inspection software created by CloudVisit enhances the process of several types of commercial or consumer inspections with paperless digital checklists, cloud-based visual data collection, inspection report generation, and robust appointment creation features. CloudVisit remote inspection software allows onsite technicians to connect with remote experts through a real-time peer-to-peer video collaboration experience. During a live remote video session an inspector or expert uses a computer with internet access and the technician uses a CloudVisit mobile app with a broadband or WiFi connection. High-demand experts and engineers review a shared live video feed and capture every detail of the project rendered by technicians with GPS-tracked images, uploaded files and photos, screen captures and annotations, as well as audio and video recordings with timecodes.
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    Aranda Virtual Support

    Aranda Virtual Support

    Aranda SOFTWARE

    Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.
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    Level

    Level

    Level

    Level is a remote monitoring and management (RMM) solution that gives you fast, intuitive, and secure access to your devices located anywhere in the world, right through your browser. With a simple one-line command, you can access up-to-date information on your endpoints, or control them with Level's low-latency remote access. Designed with security in mind, Level uses fully encrypted peer-to-peer (P2P) connections with your devices, meaning no third-party exists between you and your hardware. Your team can create powerful scripts, execute them across any or all devices, all while being able to control who can access them. Level is bringing an innovative, efficient, modern approach to remote monitoring and management.
    Starting Price: $20/month
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    SupRemo Remote Desktop
    Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.
    Starting Price: $33 per year
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    Avast Business Premium Remote Control
    Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues, no matter where you are. Efficiently manage the daily IT support needs of your users remotely. Get instant remote connectivity to save time, effort, and money. Provide quick and reliable remote support to your users. Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software. Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection. Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer. View audit information to see which admin connected to each device, the session duration, and session notes. Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more. Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.
    Starting Price: $499.99 per year
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    ManageEngine Access Manager Plus
    Secure remote access for privileged sessions. Centralize, secure, and manage remote connections that provide privileged access to critical business systems. An exclusive privileged session management solution for enterprises. For businesses to be productive, it's important to enable privileged access to critical systems to the right employees, regardless of their location and the time of day they require access. But providing remote privileged users with such access presents huge security and privacy challenges, and legacy solutions like VPNs are often inflexible and simply don't cut it anymore. What modern enterprises need is a solution that enables direct access to every component in the infrastructure spread across the public and private clouds, while ensuring granular access controls, monitoring and recording all actions, and providing real-time control over every privileged session. ManageEngine Access Manager Plus is a web-based privileged session management software
    Starting Price: $495 per year
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    Fixzy Assist

    Fixzy Assist

    Fixzy Assist

    Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.
    Starting Price: $22.84 per month
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    dualmon Remote Access
    Dualmon offers secure, fast, and affordable remote access for small and mid-sized companies. Available both in the cloud and on-premises, Dualmon Remote Access delivers unlimited on-demand remote assistance deployments. Key functions and capabilities of Dualmon Remote Access include remote printing, file transfer, user management, computer diagnostics, screen blanking, usage reporting, session recording, and more.
    Starting Price: $99.00/year
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    Visual Assistance

    Visual Assistance

    OptimaTech Limited

    Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
    Starting Price: $50/month/5 users
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    EV Reach

    EV Reach

    EasyVista

    Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a chance to impact the business. Support your users with the most powerful and secure remote access solution. Our advanced remote desktop technology allows you to you access your users and systems within seconds, no matter where they are. Monitor the screen activity and health status of groups of machines with the multi-machine screen monitor. We support multiple platforms/system types via a range of access protocols including Citrix and Microsoft Terminal Services user sessions. Our behind-the-scenes system management lets you support your users without interrupting them.
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    BeyondTrust Remote Support
    The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town.
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    UltraViewer

    UltraViewer

    Duc Fabulous

    UltraViewer is software that helps you to remote control/remote access a computer. You can use UltraViewer for many different purposes: to support your customers, your partners, your friends, or access your computer to work remotely... For example, your parent needs your help to repair software on their PC, you can remote control to help them. If your friends need your help to teach them how to use software, you can help them remotely without walking a thousand miles. Or you have a trip and want to login into your computer running at your home to work. Some key features of UltraViewer: - Support instant remote computer access and control. - Connect with fast and stable speed. - Unlimited number of computers controlled at the same time. - Share files easily, securely, with control. Large file size depending on the version. - Turn on the remote computer. Allows you to work anywhere as long as you have an internet connection. - Record control session to monitor again.
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    LiteManager

    LiteManager

    LiteManagerTeam

    The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows and provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network maps, collecting technical data, the ability to deploy and update using remote installation services, configuring a private ID router (NOIP), and many other features. Classroom management software. Remote administration is now possible without IP address. Using Connect by ID mode, you can choose your personal unique ID by yourself and connect by it. Client and server modules of the program can work in networks connected to the Internet via a proxy server. Instructions for the software - Viewer and Server installation. LiteManager is detected as a potential unsafe program (RemoteAdmin, PUP, PUA, Riskware, Unsafe, Unwanted etc.), because it provides unattended remote access to the PC.
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    Remote Utilities

    Remote Utilities

    Remote Utilities Pty (Cy) Ltd.

    Remote Utilities, a premier cross-platform remote desktop software, provides secure access to workstations, servers, and laptops over LAN and the Internet. Connect seamlessly between Windows, Mac, and Linux with full control. It's crucial for IT pros providing technical support and assisting friends and family, fostering real-time connectivity and resolution. Free for business and personal use, connect to 10 remote PCs. Embrace secure, efficient remote manageability with Remote Utilities.
    Starting Price: $99 one-time payment
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    AweSun

    AweSun

    Aweray Remote

    AweSun is a powerful, secure, cross-platform remote desktop software offering seamless control across Windows, macOS, Android, iOS. Engineered for IT pros, developers, and gamers, it ensures a smooth, local-like experience from anywhere. Key Advantages: • Truly Free: Access core features like unattended access and file transfer completely free, with zero sudden "Commercial Use" blocks or timeout traps. • 144FPS Game Mode: The top choice for gaming and design, supporting up to 144FPS ultra-high refresh rates, low-latency compression, and mobile virtual keyboards. • AI MCP Automation: Integrates Model Context Protocol (MCP) to bridge AI models with your remote desktop for smart system tasks and automated workflows. • Bank-Grade Security: Fully protected by 2048-bit RSA and 256-bit AES end-to-end encryption with Privacy Screen support. Headquartered in Singapore, AweSun supports millions of users globally.
    Starting Price: free
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    WiseMo Remote Desktop
    WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc.
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    RemoteToPC

    RemoteToPC

    RemoteToPC

    RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.
    Starting Price: $99 per year
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    ShowMyPC

    ShowMyPC

    ShowMyPC

    Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.
    Starting Price: $14.00/month
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    Zoho Lens
    Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.
    Starting Price: $15 per month
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    RustDesk

    RustDesk

    RustDesk

    RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.
    Starting Price: $9.90 per month
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    TechSee

    TechSee

    TechSee

    Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
    Starting Price: $29.99/month/user
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    NetSupport Manager
    For over 30 years, NetSupport Manager has consistently led the way with innovative features to aid in remote PC management. As the complexity and diversity of systems evolves, remote control tools have also had to adapt to ensure that a single technology solution can manage and negotiate a wide range of platforms and environments. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high speed solution for the remote management of multi-platform computers, without the need for a third-party service or ongoing subscription costs. What makes NetSupport Manager unique is its range of supporting tools to ensure maximum efficiency, and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed, making it the perfect tool of choice for any IT team.
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    Remotera

    Remotera

    TkoSoft

    Remotera is a portable remote desktop application for Windows, available free for personal and commercial use with no restrictions. The program runs as a single standalone EXE file, allowing users to start remote support sessions without installing software. Remotera lets a user share an ID and password for incoming access or enter a partner’s credentials to control another Windows computer. The application includes desktop control, file transfer, remote printing, contact management, static password access, unattended startup with Windows, view-only mode, allowed-ID restrictions, and sleep prevention. Remotera is useful for IT support, customer assistance, remote work, home computer access, and helping friends, family, or clients online.
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    Getscreen.me

    Getscreen.me

    Getscreen.me

    Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.